Live Chat, through AllergyTest…fantastic and quick. Knowing that I had very little to respond in order to get answers to my questions, Ms. Elliot and answered my questions, located my results, and ha... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My body appears to be getting sicker and so I did some research on gut health. Sensitivity check resulted in my search. I had a couple of questions and was quickly put in touch with Elliott. She was a... See more
Company replied
Jesse was quick at replying to my question and gave me clear answers to what was asked that you sometimes don’t get with other companies online chat agents - was only a simple question but gave me w... See more
Company replied
After not receiving emails about my results, I contacted 24/7 live chat support and received my answers and results within minutes! They were quick to respond and very quick to answer questions. Super... See more
Company replied
Company details
About We Are Healthier
Written by the company
Fast, accurate & affordable at home testing. Discover rapid home health testing today!
At Healthier you get real support from real people, 24 hours a day, seven days a week. Never wait again to understand your health and get the insights you need to live better.
Your Health Matters
At Healthier, we have the most comprehensive range of at-home testing kits, giving you rapid answers. From menopause monitoring to allergy answers, we have the choice to help you feel better.
- Fast and quality-assured results.
- Expert support 24/7, 365 days.
- Accredited lab and scientific team.
- Easy to use and understand.
- Free same-day shipping.
- Accurate results to change your life.
Why choose Healthier?
Most people have concerns about their health or wellbeing from time to time and many of us delay getting answers, often to our detriment. Now there is an alternative to going straight to the GP while still gaining a better understanding of your body and peace of mind about your health.
We have helped over 1 million people over the last 14 years get healthier by offering fast, accurate and easy to use tests designed to give you the results you need.
Contact info
Healthier HQ. Unit 1A Bonington Complex,Trent Lane Industrial Estate, DE74 2PY. United Kingdom., De74 2PY, Derbyshire, United Kingdom
- info@wearehealthier.com
- wearehealthier.com
4.2
Great
81 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt response
Elliot was able to answer my question and action my request immediately. Thank you Elliot.
16 May 2024
Unprompted review
Reply from We Are Healthier
⭐⭐⭐⭐⭐ Thank you so much for the five-star review, Phoebe.
We're very proud of our 24/7 LiveChat team, who can help you to get any issues rectified quickly, as well as ensure your results make a bit of change in your life!
Donna
We Are Healthier
My body appears to be getting sicker…
My body appears to be getting sicker and so I did some research on gut health. Sensitivity check resulted in my search. I had a couple of questions and was quickly put in touch with Elliott. She was able to answer my questions and I now feel more comfortable moving forward with my purchase for me and my family! Thanks Elliott!
14 May 2024
Unprompted review
Reply from We Are Healthier
Hi,
Your five-star review fills us with gratitude! Thank you for taking the time to share your positive experience. Knowing that our platform has been helpful to you means everything to us.
We're committed to maintaining the highest standards and providing excellent service. Your support motivates us to keep improving. Thanks again for your kind words!
Thanks,
Usman
WeAreHealthier
Elliot was great
Elliot was great. Answered my questions and gave me some clarity!
14 May 2024
Unprompted review
Reply from We Are Healthier
Thank you so much for reaching out and giving us five stars, Renee! ⭐⭐⭐⭐⭐
We are very proud of our LiveChat team, so we will pass this on to Elliot straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with!
Thanks,
Usman
WeAreHealthier
Casey was very helpful and resolved my…
Casey was very helpful and resolved my problem fast. Thank you very much
14 May 2024
Unprompted review
Reply from We Are Healthier
Hi,
We're truly grateful for your positive feedback and thrilled to have been able to assist you.
We're delighted to hear that our service met your expectations. Your satisfaction is our top priority, and we're here to support you every step of the way. Wishing you health and happiness!
Thanks,
Usman
WeAreHealthier
Reply from We Are Healthier
Hi,
Thank you for your positive feedback! We're delighted to hear that WeAreHealthier.com was helpful for you. Your satisfaction is our priority, and we're here to support you in any way we can. If you ever need further assistance, please feel free to reach out. Wishing you health and happiness!
Thanks,
Usman
WeAreHealthier
No reading!
Bought and delivered within variables stated. Followed instructions on use of kit. Now it's stated you can get a false reading, but to get absolutely no reading, I should have just set fire to a £20 note and inhaled the fumes!
6 May 2024
Reply from We Are Healthier
Hi,
Thank you for your review.
We are very sorry to see you are not satisfied with the service.
If this is in fact an issue with one of our kits I will arrange for a new one to be sent to you immediately.
If you have any further questions or queries, please reach out to our 24/7 live chat agents who can assist
Thanks,
Usman
WeAreHealthier
Casey was very helpful and quick to…
Casey was very helpful and quick to find out answers to my questions
13 May 2024
Unprompted review
Reply from We Are Healthier
Thank you so much for reaching out and giving us five stars, Nicola! ⭐⭐⭐⭐⭐
We are very proud of our LiveChat team, so we will pass this on to Casey straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with!
Thanks,
Usman
WeAreHealthier
Online chat
Casey was very helpful and gave me all the info I needed to clarify my concerns.
13 May 2024
Unprompted review
Reply from We Are Healthier
HI,
Thank you deeply for your glowing five-star review of WeAreHealthier.com! Your kind words mean the world to us. We're thrilled to hear that our platform has been helpful to you. Your support inspires us to continue providing top-notch service.
Usman
WeAreHealthier
Casey was very helpful
Casey was very helpful, cordial, and knowledgeable!
12 May 2024
Unprompted review
Reply from We Are Healthier
Thank you so much for reaching out and giving us five stars, Jasmin! ⭐⭐⭐⭐⭐
We are very proud of our LiveChat team, so we will pass this on to Casey straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with!
Thanks,
Usman
WeAreHealthier
Reply from We Are Healthier
Hi,
We're thrilled to hear that WeAreHealthier was a valuable resource for you! Thank you for trusting us with your health and wellness needs. If you ever need further assistance or have any questions, don't hesitate to reach out. Here's to your health!
Thanks
Usman
WeAreHealthier
My customer service experience with Blake was great.
Customer service was great and Blake was polite, helpful and positive. He answered my questions clearly and easily. He is an asset to your company.
10 May 2024
Unprompted review
Reply from We Are Healthier
Hi,
Thank you so much for reaching out and giving us five stars, Tracey! ⭐⭐⭐⭐⭐
We are very proud of our LiveChat team, so we will pass this on to Blake straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with!
Thanks
Usman
WeAreHealthier
Great live chat service
Jesse was very helpful today,answered all my questions in details regarding my recent order.
Recommended.
10 May 2024
Unprompted review
Reply from We Are Healthier
Thank you so much for reaching out and giving us five stars, Aneta! ⭐⭐⭐⭐⭐
We are very proud of our LiveChat team, so we will pass this on to Jesse straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with!
Donna
We Are Healthier
Quick response to sort my question
Jesse was quick at replying to my question and gave me clear answers to what was asked that you sometimes don’t get with other companies online chat agents - was only a simple question but gave me what I needed without making me wait or feel like I was being ignored
5*
10 May 2024
Unprompted review
Reply from We Are Healthier
Thank you so much for reaching out and giving us five stars, Andrew! ⭐⭐⭐⭐⭐
We are very proud of our LiveChat team, so we will pass this on to Jesse straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with!
Donna
We Are Healthier
Quick action
I made a silly mistake when ordering the product and chatted with Blake who helped right away and solved the problem
9 May 2024
Unprompted review
Reply from We Are Healthier
Hi Sara, thank you so much for reaching out and giving us five stars! ⭐⭐⭐⭐⭐
We are very proud of our LiveChat team, so we will pass this on to Blake straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with!
Donna
We Are Healthier
The person in remote chat was helpful…
The person in remote chat was helpful and patient
9 May 2024
Unprompted review
Reply from We Are Healthier
Thank you so much for your review!
We are very proud of our 24/7 website LiveChat team and we're so pleased to hear that they were able to help you with your query!
Donna
We Are Healthier
Excellent follow up service from Azan Khan
I followed up via the email link with a couple of questions and Azan Khan was super efficient in replying with some great advice 👍😊
9 May 2024
Unprompted review
Reply from We Are Healthier
Thank you so much for reaching out and giving us five stars, Judy! ⭐⭐⭐⭐⭐
We are very proud of our LiveChat team, so we will pass this on to Azan straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with!
Donna
We Are Healthier
Reply from We Are Healthier
⭐⭐⭐⭐⭐ Thank you so much for the five-star review, Paolo!
We're very proud of our 24/7 LiveChat team, who can help you to get any issues rectified quickly, as well as ensure your results make a bit of change in your life!
Donna
We Are Healthier
Spoke with Casey
Spoke with Casey, she was friendly and helped me with all my questions. Thank you
9 May 2024
Unprompted review
Reply from We Are Healthier
Hi Paige, thank you for your 5-star review! ⭐️⭐️⭐️⭐️⭐️
We are very proud of our 24/7 LiveChat team, so we will pass this on to Casey straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with!
Donna
We Are Healthier
Sensitivity check
Great to have Blakey available to help me today with any questions
9 May 2024
Unprompted review
Reply from We Are Healthier
Hi Bec, thank you for taking the time to leave us a review!
When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with!
Donna
We Are Healthier
I am pleased to talk to Blake he was…
I am pleased to talk to Blake he was very helpful and immediately attended to my query.
9 May 2024
Unprompted review
Reply from We Are Healthier
⭐⭐⭐⭐⭐ Thank you so much for the five-star review!
We're very proud of our 24/7 LiveChat team, who can help you to get any issues rectified quickly, as well as ensure your results make a bit of change in your life!
Donna
We Are Healthier
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.