I was really excited to see these new pads as they are flushable (I dislike having to use those pad bins in public toilets), bio-degradable and kind to the environment - a game changer! When I fir... See more
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Review summary
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Reviews shaping this summary
Love that the pads are completely free of harmful chemicals and create zero waste. Upset that despite my previous comments that I don't like the wings and have to cut them off as they don't offer any... See more
Company replied
I got the three pad trial, and received the parcel quickly- all good there. I really like the concept and I do try to use products that are natural and produce less waste, but I don't think quality... See more
Company replied
Loved these as a eco-friendly and truly flushable pads. I've been using them since they wanted Beta testers a few years ago, so I've seen the investment and improvements into a great idea and product.... See more
Company details
Written by the company
We're Fluus, the creators of the world's first fully flushable period pad. We're on a mission to stop harmful chemicals against our skin, microplastics in waterways and permanent waste caused by period products. As well as being fully flushable, Fluus is the first truly microplastic free period pad in the world (we know because we built the world's first microplastic free, high speed manufacturing line). As well as respecting our planet, this means that there's no sweaty plastic against your skin. Made from cellulose plant fibres, Fluus is hypoallergnic and has passed skin and vaginal sensitivity tests, making it perfect for even the most sensitive skin. To make Fluus both absorbent AND flushable, we created our patented technology called Flushtec®. It is a combination of materials and first-of-its-kind manufacturing process which makes Fluus pads naturally absorbent, but they only start breaking down once they're fully submerged in turbulent water. Want to know how it really works? The volume and hydraulic action of the flush tear the pad apart. It breaks down even further as it travels through the drainline. The disintegrated pad arrives at the water treatment centre, having broken down into cellulose plant fibres half the size of an eyelash. Here it can safely pass through the screens where it is treated and converted into biogas and fertiliser, creating a circular product lifecycle. Conventional pads contain 90% plastic and take over 500 years to degrade. We believe companies should take responsibility for the complete lifecycle of the products they create. Flush and forget.
Contact info
Fluus HQ, Unit 7, Crescent Court Business Centre, North Crescent, E16 4TG, London, United Kingdom
- hello@wearefluus.com
- wearefluus.com
3.7
Average
213 reviews
Replied to 20% of negative reviews
Typically replies within 2 weeks
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Unique Product
I've been using the Fluus sanitary pads for over a year now.
The Fluus team does genuinely care about their products and even carries out customers reviews directly, where they contact customers to ask them to test their product and give their honest feedback. They communicate with customers if there is a problem.
Shortly after the feedback is given the product is upgraded according to the customer requirements.
From my experience, they listened and upgraded their sanitary pads to suit me. They stick much better now.
Any skin issue that I've experienced with other brands have disappeared. They do really dissolve in water aaaand their wings are sooo much better than the other brands.
The pads look small, so they might not look like they are for heavy periods but the way they absorb, I don't think that would be an issue. I have already recommended them to friends.
Thank you Fluus
10 October 2023
Unprompted review
Reply from Fluus
Thank you so much for taking the time to share your experience! It's feedback like yours that makes us genuinely love what we do. We're thrilled to hear that you're loving Fluus too. 💙
Can’t store they go all funny and…
Can’t store they go all funny and weird, some have also dissolved
9 September 2023
Reply from Fluus
Hey Jessica,
I'm sorry to hear that you've experienced issues storing Fluus. In order to make Fluus fully flushable we use microplastic free materials that are more sensitive to moisture. We always recommend storing in a cool, dry place and using within 3 months due to our natural materials.
We want all of our customers to have the best experience using Fluus, so I would be more than happy to send you a replacement. If you'd like to give us another go, please drop us an email at hello@wearefluus.com, and I'll get a replacement sent out to you.
All the best,
Team Fluus
Emarassing Leaks
Leaks! I sat down on my bed and when I got up......
Same thing happend previously when I sat on my sofa but I thought it was a one off. But has happened a few times now. Also when I got out of bed this morning.....everything was fine until I sat up to get out of bed...
4 September 2023
Reply from Fluus
Hi there,
Firstly, please accept my apologies, as this is well beyond the product performance we expect.
Whilst we've tested our Flushable Medium Pads with many different people and flows, it's true that not one size fits all. In this case I'm sorry that Fluus didn't work for you. We are launching a longer, more absorbent pad very soon in order to give our customers more choice. I would be happy to send you some to try to see if these would work better for you? Please drop us an email at hello@wearefluus.com, and we'd be happy to arrange this for you.
Best,
Team Fluus
Second lot and they are even better
This is my second order and my second review. In my first review I said they were great but that they didn't stick very well (though they stayed in place) and were quite bulky. I'm happy to report that they have improved greatly on both counts. The only thing I could wish for now is that the range is increased to include slim day pads too!
29 September 2023
Reply from Fluus
Hi there,
Thanks so much for leaving us another review. We're so happy to hear that you're enjoying our new and improved pad. Thanks so much!
Team Fluus
Recent order of pads did not stay stuck…
Recent order of pads did not stay stuck and kept moving around
7 September 2023
Reply from Fluus
Hi there,
Thank you for sharing. I'm disappointed to hear that you've experienced issues with the pads not staying in place. We have been busy making improvements to our adhesive based on feedback like yours - so please rest assured that this will be fed back to our product development team.
Thanks again for trying Fluus, and if you did want to give us another go, please reach out to us at hello@wearefluus.com, and I'll pop some new pads in the post for you to try.
Best,
Team Fluus
Great reliable product and love they…
Great reliable product and love they are flushable. Fast delivery good value
28 September 2023
Reply from Fluus
Thanks so much for sharing your feedback!
The glue on the pad would not stick to…
The glue on the pad would not stick to my underwear. Now I have packs of this product that I cannot use. I bought it to try to be more sustainable and but I just didn't think that would mean I would have to compromise on the quality.
20 July 2023
Unprompted review
Reply from Fluus
Hi there,
I'm sorry to hear that you experienced issues with the adhesive. We use a plant based adhesive and it doesn't perform in the same way as acrylic based glue. I'm sorry that it didn't perform as it should.
We have been working hard to make improvements to our adhesive based on feedback like yours. Many thanks for taking the time to share your experience and if you have anything further to add, please email us at hello@wearefluus.com.
Best,
Team Fluus
Truly disappointed
Really wanted to love this product but I am so disappointed and now left with so many of them that I don’t even feel comfortable donating to a women’s shelter because they are not fit for purpose. There is absolutely zero adhesive , I noticed on my last period with 1 so proceeded to open 5 and none of them had adhesive so would not stick to my underwear. I did also notice last time I used them that they blocked my toilet a bit. And I skipped a delivery way before the time period and I got charged and delivered a new pack which was just frustrating , why have that service if it doesn’t work.
4 October 2023
Unprompted review
Reply from Fluus
Hi there,
Firstly, I'm sorry to hear about the adhesive issue. We have been busy making improvements based on feedback like yours, and I will ensure that this is fed back to our internal product development team.
Regarding your monthly plan, could you please reach out to us as hello@wearefluus.com with your order details so that we can investigate this?
Best,
Team Fluus
A few more tweaks needed for this product…
I originally tried these pads in July but there was an issue with the glue which meant that the pads did not stick to underwear very well. I tried them a second time in September after they had made adjustments to them and although they stayed stuck to the underwear well, the top layer of the pad came away from the base of the pad and started breaking apart. Bits of glue got stuck to my skin and made them very uncomfortable to wear.
4 September 2023
Reply from Fluus
Hi there,
I'm sorry to hear about your recent experience with Fluus. In order to make Fluus fully flushable we use a plastic-free adhesive that doesn't perform in the same way as acrylic-based glues. Thank you for taking the time to share your feedback and rest assured that it will be fed back to our internal product development team.
If you have anything further to share, please so reach out to us as hello@wearefluus.com.
Best,
Team Fluus
Reply from Fluus
Thanks so much for your review! We love hearing this!
What’s not to love?
I buy these for my daughter and she says they’re great - really absorbent, and she loves the flexibility of being able to flush them down the loo. Also brilliant that they don’t create more waste for landfill or clog drains.
Having these delivered as regularly as you need to, make them super convenient as well.
6 September 2023
Reply from Fluus
Thank you for your review. We are so thrilled to hear that your daughter loves flushing Fluus!
I love the idea but I’m not a fan
I love the idea but I’m not a fan, the residue from the sticky bits is horrible! The pads disintegrated and just didn’t hold up… glad a wore with period pants else it could have been a messy situation! Really wanted these to be amazing but fell short of the mark.
26 September 2023
Reply from Fluus
Hey there,
I'm sorry to hear that you experienced issues with the adhesive and pad performance. This is disappointing to hear and not the product experience we ever want our customers to have.
Please rest assured that your feedback will be shared with our internal R&D team who are constantly striving to make improvements to our product.
If you do have any further feedback, please feel free to reach out to us at hello@wearefluus.com.
Best,
Team Fluus
Awful
Awful. Cancelled subscription and still charged me 16.80 for products I didn't want. Conveniently didn't pick up my messages until they dispatched 2 days later. Not happy.
26 September 2023
Reply from Fluus
Hi there,
I'm sorry to hear this. It is always our aim to provide excellent customer service, and I'm sorry that we missed the mark.
I've looked in to your order details and I can see that you emailed us on 26th September and our team replied the same day to confirm that your subscription was now cancelled. Unfortunately, I can see that you emailed us after the products had shipped.
All of our customers can skip, pause or cancel their plans in the account portal at any time. I've checked and can confirm that your subscription is now cancelled. If you need anything further, please do reach out to us at hello@wearefluus.com.
Best,
Team Fluus
Pad didn’t flush down and adhesive but wouldn’t stick
The adhesive covers flush down the toilet nicely but the pad itself just sat there for a couple of flushes until I fished it out and put it in the bin for fear of it blocking the toilet as it was clearly not disintegrating. The adhesive bits aren’t sticky at all either so it falls about in your knickers (or just falls out altogether!)
29 September 2023
Unprompted review
Reply from Fluus
Hi there,
I'm so sorry to hear this. Fluus has gone through rigorous independent testing to gain our WRC flushability certificate (WIS 4-02-06). However, we fully recognise that not all plumbing and toilets are the same. Please rest assured that this will be fed back to product development team.
Many thanks for sharing your feedback on our adhesive. We have taken your comments on board and have been busy behind the scenes make improvements to our adhesive. Thank you for sharing and if you need anything further, please reach out to us at hello@wearefluus.com.
Best
Team Fluus
Gamechanger
I was a bit sceptical at first when I ordered but lo and behold they really do flush everything just boom down the loo. I was a bit upset at the quality of the stickiness of the pad. It didn’t really stick well to my underwear and was a tad uncomfortable not very thick but before I had even made the decision not to order again I got an email saying we are making some changes based on your feedback. The new pads are so much more sticky and feel thicker too but lightweight so you don’t even feel them. So much easier that you don’t have to wrap it up and find a bin just down the toilet it goes. Super impressed and it’s helping the environment too. Well done Fluus!
1 September 2023
Reply from Fluus
Thank you so much for your feedback! We are so happy to hear that you've seen an improvement in the adhesive and overall comfort! We have an incredible in-house R&D team who have been busy behind the scenes. I'll make sure your comments are fed back. 💙
the pads don’t stick at all and neither…
the pads don’t stick at all and neither do the wings
31 August 2023
Reply from Fluus
Hey there,
I'm sorry to hear that you experienced issues with the adhesive. We use a plant based adhesive and it doesn't perform in the same way as acrylic based glue. I'm sorry that it didn't perform as it should.
We have been working hard to make improvements to our adhesive based on your feedback. Many thanks for taking the time to share your experience as help us improve.
Best,
Team Fluus
Reply from Fluus
Hey there,
I'm sorry to hear this. We use a plant based adhesive and it doesn't perform in the same way as acrylic based glue. I'm sorry that it didn't perform as it should.
We are currently making improvements to our adhesive and appreciate your honest feedback. We would love the chance to rectify this by sending you our improved pads to try. If you could email us at hello@wearefluus.com, we'll arrange this for you.
Best wishes,
Team Fluus
Not adhesive at all
The pads aren't bad, but they don't stick properly shich makes them extremely uncomfortable, keep moving to the sides and slipping and can't walk wearing fluus
28 August 2023
Reply from Fluus
Hey there,
I'm sorry to hear that you experienced issues with the adhesive. We use a plant based adhesive and it doesn't perform in the same way as acrylic based glue. I'm sorry that it didn't perform; we know how important it is to feel protected on your period.
We have been working hard to make improvements to our adhesive and the feedback from testing has been positive. If you would like to give Fluus another try then please do reach out to hello@wearefluus.com and we'd be happy to arrange that for you.
Best,
Team Fluus
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