Really poor experience with customer service. Placed an order on 4th September. Received only half the order on the 8th. Have emailed 3 times. No response. Customer service form not available. No c... See more
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I ordered two items, only one arrived. I contacted and was assured another would be sent out and offered half refund. I received refund but the replacement item wasn’t sent. Again I contacted, receive... See more
Absolutely love my new Daily Calma shampoo & Conditioner!! The shampoo really is calming, even on my psoriasis-prone scalp and you don’t need to use much, a little goes a long way, giving a rich cre... See more
I’ve only used the scalp treatment twice but it seems to have alleviated the itching quite some bit! Usually, after washing my hair it becomes itchy, oily and flakes the very next day, it has definite... See more
Company replied
Company details
Written by the company
Welcome to CENTRED, where haircare meets wellness. Born from burnout, our story is a journey of hair recovery. Our award winning collection of haircare, scalp care and targeted nutrition is designed specifically for hair recovery, hair loss prevention and optimal scalp health. We take an inside out approach to haircare, helping to tackle the root cause of hair and scalp issues and our expert formulated products help you to achieve real results for long term hair health. Vegan & cruelty free. No sulphates or Silicones. Healthy hair starts here.
Contact info
London, United Kingdom
- hello@wearecentred.com
- wearecentred.com
3.2
Average
262 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Excellent product
I brought this because I read about how good it was in the times. I wasn’t disappointed, my hair feels silky and smooth, much better than any other conditioner I have used in the past
8 June 2020
Unprompted review
Excellent rapid reliable professional…
Excellent rapid reliable professional service.
8 June 2020
Unprompted review
The daily conditioner really does turn…
The daily conditioner really does turn straw into silk
7 June 2020
Unprompted review
Reply from CENTRED
Thank you for your review! This is music to our ears. We spent a long time formulating each product and we are so glad it is helping you improve your hairs condition and health.
Take care,
Kieran
Great products with a personal touch
This is the first time I have ordered and I was delighted in the packaging and the personal note enclosed. I have used the conditioner several times. It has a lovely smell and feels good on my hair, which needs a lot of conditioning. I will without doubt order again and try further products.
6 June 2020
Unprompted review
Reply from CENTRED
Thanks so much for spending the time to review. We are so glad to hear you are enjoying using our Daily Calma conditioner and we hope it continues to improve your hair health. Don't hesitate to get in touch if there is anything else we can do to help.
Best wishes,
Kieran
My new 'go-to'!
So, I rarely write reviews, but just had to for this. First use today of the daily calma duo and my hair feels so clean and shiny and not weighed down. The smell is divine and I wish it could be bottled as a fragrance to wear. Delivery was really quick which was very much appreciated in the current times. Lovely personalised message in the delivery. Will definitely be back for more! Thank you Laura & Kieran!
6 June 2020
Unprompted review
Reply from CENTRED
Hi Rae! Our Pleasure! Thanks so much for your review! I'm so glad to hear you have been enjoying using our products :)
Great products
Great products, delivery was on time and love the packaging!
6 June 2020
Unprompted review
Reply from CENTRED
Thanks so much Robert!
Excellent service
5 June 2020
Unprompted review
Reply from CENTRED
Hi Susan, Thanks so much, I hope you are loving using our products :)
Arrived sooner than expected and…
Arrived sooner than expected and extremely happy with my purchase.
3 June 2020
Unprompted review
Reply from CENTRED
Hi Kathleen so glad to hear that you are happy, I hope you love using our products!
I received my shampoo really promptly…
I received my shampoo really promptly and beautifully packaged with a lovely personalised note. After just one use I could feel that my hair felt thicker and smoother.
1 June 2020
Unprompted review
Reply from CENTRED
Thanks so much Corinne! So happy to hear your hair felt thicker and smoother :)
Brilliant product
Brilliant product! After one use my hair feels cleansed yet nourished ! Also it smoothed all my fly away baby hairs and left the lengths smooth and silky.
Highly recommend!
1 June 2020
Unprompted review
Reply from CENTRED
Thank so much Helena! So happy to hear that you are loving using our products :)
Excellent products with great customer…
Excellent products with great customer service
1 June 2020
Unprompted review
Reply from CENTRED
Thanks so much Ana
Reply from CENTRED
Thanks so much Judecre
Arrived promptly and well packaged
Arrived promptly and well packaged. Have not used the shampoo yet but very happy to receive two samples with it. Will definitely look to see what other products are available.
31 May 2020
Unprompted review
Reply from CENTRED
Hi Dinah, I hope you have been loving using our Daily Calma Shampoo :)
Great products and packaging
Great packaging and even better products!!
My hair is so soft!!
Will definitely be repurchasing!!
31 May 2020
Unprompted review
Reply from CENTRED
Thanks so much Madeline! So glad you are enjoying using our products!
Reply from CENTRED
Thanks so much Clare
Excellent product
Excellent product, smells fabulous and my hair is already in much better condition!
29 May 2020
Unprompted review
Reply from CENTRED
Hi Jessica! So happy to hear that your hair is in better condition already :)
Amazing hair products
Amazing hair products! My hair is so much healthier after only using for a week. Very happy I purchased these products.
18 May 2020
Unprompted review
Reply from CENTRED
Thanks so much Jen, So happy to hear you have been enjoying using the products :)
Brilliant products all round
Brilliant products all round. A great deal of professional help is given to guide you to the right choices .
4 May 2020
Unprompted review
Very helpful and very good service
Very helpful and very good service. The products are of a very high quality and smell lovely!
28 April 2020
Unprompted review
Reply from CENTRED
Thanks so much Alison!
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