Wealthify Reviews 

3,299
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 579 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for being extremely simple and easy to navigate, making the process of setting up various savings accounts very straightforward and stress-free. People frequently highlight the exceptional customer support team, noting that staff members are exceptionally helpful, professional, and quick to resolve any questions. Some reviewers were not happy with initial setup hurdles, specific support interactions, or more complex account management tasks. A few users additionally noted that dealing with certain technical queries, transfer requests, or navigating multiple separate plans required extra patience and effort.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting how calls and live chats are... See more

Staff

Customers had positive experiences with staff, frequently highlighting that representatives were extremely... See more

Service

Customers consistently note positive experiences with service, highlighting top-tier expertise and... See more

Response time

Reviewers highlight positive aspects of response time, noting that customer service agents are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wealthify have kept my investment money as safe as possible and year on year profit has outdone my Cash ISA's at my regular high street Bank. Very happy I was steered to them by Martin Lewis Money Sa... See more

Company replied

Rated 5 out of 5 stars

Never had any problems with Wealthify since I first started investing over 3 years ago . Wealthify app is so easy to use and very easy at all times to check your investments and also how the general... See more

Company replied

Rated 5 out of 5 stars

As a very new customer to Wealthify I must say I'm impressed so far. The online processes for opening a S&S ISA was very straightforward, also the payment process. Communication has been excellent, bo... See more

Company replied

Rated 5 out of 5 stars

I have the majority of my savings with Wealthify, including an Investment ISA, savings pot, and a Junior ISA. The reason I chose them over others is that it was so simple and easy to use. The app is... See more

Company replied


Company details

  1. Investment Service
  2. also in
  3. Non-Bank Financial Service
  4. Pension Fund

About Wealthify

Written by the company


At Wealthify, we think the real return on investment isn't just the money you make, but the time you get back to enjoy life — not watch it go by.

That's why we've made it really simple to invest with confidence: you choose an investment product, then our experts build and manage your Investment Plan for you.

Thanks to our easy-to-use app, all you have to do is top-up and keep track of investment performance whenever it suits you.

Owned by Aviva and voted Best Investments Provider at the 2026 British Bank Awards, it's why over 100,000 busy people trust us to manage their investments.

With investing, your capital is at risk.

OPENING HOURS
Weekdays: 8am - 5:30pm
Weekend and bank holidays: Closed

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(3,299)

566 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good customer service

Good customer service from Penelope, fast response on web chat, very helpful

29 July 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Julie,

Thanks for taking the time to leave this lovely review, we really appreciate your feedback and will be sure to pass your kind words on to Penelope!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Investing made easy

I have the majority of my savings with Wealthify, including an Investment ISA, savings pot, and a Junior ISA. The reason I chose them over others is that it was so simple and easy to use. The app is easy to use and link to your bank account so you can quickly move money in and out of investments if needed.

The funds themselves have also performed well despite the chaos of America and AI, and I believe they will continue to do so.

28 July 2026
Wealthify logo

Reply from Wealthify

Hi Andrew,

Thanks for taking the time to leave us this lovely review! We really appreciate your feedback and we're glad to hear you're enjoying your time with us!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

very pleased

easy to navigate to where i wanted to be and withdraw cash for an emergency very pleased

19 July 2026
Wealthify logo

Reply from Wealthify

Hi David,

Thanks for taking the time to leave this lovely review, we really appreciate your kind words and feedback!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Query sorted in minutes

Just opened a junior account and couldn’t figure something out about it. Penelope on the online live chat was quick with her response, solving my issue within minutes. Thank you!

27 July 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Hayley,

Thanks for taking the time to leave this lovely review, we really appreciate your feedback and will be sure to pass your kind words on to Penelope!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Good help for a new customer

I had a small problem as a new customer. Chatbot not very helpful (they never are for non-standard queries), but it did refer me automatically to a human. They don't work at weekends, but Penelope resolved my query promptly by email on Monday morning

25 July 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Martin,

Thanks for taking the time to leave this lovely review, we really appreciate your feedback and will be sure to pass your kind words on to Penelope!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Penelope was excellent!

27 July 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Benjamin,

Thanks for taking the time to leave this lovely review, we will be sure to pass your kind words on to Penelope!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Investor-focused approach

Clear options, easy management of funds, reasonable fees, regular strategy updates. Investor-focused approach.

19 July 2026
Wealthify logo

Reply from Wealthify

Hi David,

What a lovely review! Thank you for taking the time to share your feedback with us, we really appreciate it!

Many thanks,
Team Wealthify

Rated 4 out of 5 stars

Good return

Been a good return so far with my investment so all good on that front

20 July 2026
Wealthify logo

Reply from Wealthify

Hi Ross,

Thanks for taking the time to leave this review, we really appreciate your feedback!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Wealthify customer review

What I enjoy is the ease of use of the app,and the knowledge that my investments are being actively invested and the end of the week update explaining why my portfolio has gone up or down.

16 July 2026
Wealthify logo

Reply from Wealthify

Hi Paul,

Thanks for taking the time to leave us this lovely review! We really appreciate your feedback and we're glad to hear you're enjoying your time with us!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Just a little bit

No pressure to add more money and keep me updated with monthly statements
Small amounts of profit but I don’t invest a lot so I’m happy

15 July 2026
Wealthify logo

Reply from Wealthify

Hi Dave,

Thanks for taking the time to leave us this lovely review! We really appreciate your feedback and we're glad to hear you're enjoying your time with us!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Quick and accurate!

An enquiry I made was answered quickly and told me EXACTLY what I needed to know. No further questions required = A1 service.

25 July 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Kev,

Thanks for taking the time to leave this lovely review, we really appreciate your kind words and feedback!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Great communication

Great communication, clear graphs showing ups and downs.

24 July 2026
Wealthify logo

Reply from Wealthify

Hi Rick,

What a lovely review! Thank you for taking the time to share your feedback with us, we really appreciate it!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Resolving problem topping up my Investment ISA

I needed to resolve a problem topping up my Investment Account. I contacted Wealthify via Live Chat and Penelope was very efficient and friendly in helping to sort out the problem. Many thanks

24 July 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Paul,

Thanks for taking the time to leave this lovely review, we really appreciate your feedback and will be sure to pass your kind words on to !

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

No stress, no worries

No stress, no worries - everything is taken care of “behind the scenes”

App is easy to use, clear and precise. Very easy to contact customer service with speedy responses.

Would highly recommend

16 July 2026
Wealthify logo

Reply from Wealthify

Hi Charlotte,

Thanks for taking the time to leave us this lovely review! We really appreciate your feedback and we're glad to hear you're enjoying your time with us!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

No hassle company who you can be…

No hassle company who you can be confident will look after your money as if it were their own

22 July 2026
Wealthify logo

Reply from Wealthify

Hi Christine,

Thanks for taking the time to leave this lovely review, we really appreciate your kind words and feedback!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

I like the app & instant access to…

I like the app & instant access to account information, coupled with the financial backing of Aviva

22 July 2026
Wealthify logo

Reply from Wealthify

Hi Gary,

Thanks for taking the time to leave this lovely review, we really appreciate your kind words and feedback!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Good performance

Good performance

15 July 2026
Wealthify logo

Reply from Wealthify

Hi Mark,

Thanks for taking the time to leave this review, we really appreciate your feedback!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Efficient and helpful

Efficient and helpful

21 July 2026
Wealthify logo

Reply from Wealthify

Hi Neil,

Thanks for taking the time to leave this review, we really appreciate your feedback!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Account reactivation

Quick question needed to ask on the chat bot - was handed to Penelope who quickly was able to answer and action my question and enabled me to go on my way for the day. Great customer service, despite a straight forward query but handled efficiently and a great service.

21 July 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Stuart,

Thanks for taking the time to leave this lovely review, we really appreciate your feedback and will be sure to pass your kind words on to Penelope!

Many thanks,
Team Wealthify

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