Wealthify Reviews 

3,309
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 577 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the intuitive platform for its remarkably simple setup process and modern, easy-to-navigate interface, which makes managing investments completely stress-free for everyone involved. Reviewers constantly highlight the truly exceptional customer service, noting that knowledgeable staff members always respond very quickly and provide incredibly helpful guidance throughout the entire process. Some reviewers were not happy with specific support interactions, mentioning occasional communication hurdles, unresolved transfer requests, or distracting background noise during phone calls. However, some people also felt that getting assistance with advanced account queries could occasionally prove to be less straightforward and somewhat challenging.

What people talk about most

Customer service

Users describe positive interactions with customer service, noting that representatives answered calls... See more

Staff

Consumers find staff to be exceptionally helpful, friendly, and knowledgeable, often highlighting quick... See more

Service

People report positive experiences with service, describing it as top-tier, streamlined, and consistently... See more

Response time

Reviewers highlight positive aspects of response time, noting that online chat agents and support staff reply... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wealthify have kept my investment money as safe as possible and year on year profit has outdone my Cash ISA's at my regular high street Bank. Very happy I was steered to them by Martin Lewis Money Sa... See more

Company replied

Rated 5 out of 5 stars

Never had any problems with Wealthify since I first started investing over 3 years ago . Wealthify app is so easy to use and very easy at all times to check your investments and also how the general... See more

Company replied

Rated 5 out of 5 stars

I have the majority of my savings with Wealthify, including an Investment ISA, savings pot, and a Junior ISA. The reason I chose them over others is that it was so simple and easy to use. The app is... See more

Company replied

Rated 5 out of 5 stars

As a very new customer to Wealthify I must say I'm impressed so far. The online processes for opening a S&S ISA was very straightforward, also the payment process. Communication has been excellent, bo... See more

Company replied


Company details

  1. Investment Service
  2. also in
  3. Non-Bank Financial Service
  4. Pension Fund

About Wealthify

Written by the company


At Wealthify, we think the real return on investment isn't just the money you make, but the time you get back to enjoy life — not watch it go by.

That's why we've made it really simple to invest with confidence: you choose an investment product, then our experts build and manage your Investment Plan for you.

Thanks to our easy-to-use app, all you have to do is top-up and keep track of investment performance whenever it suits you.

Owned by Aviva and voted Best Investments Provider at the 2026 British Bank Awards, it's why over 100,000 busy people trust us to manage their investments.

With investing, your capital is at risk.

OPENING HOURS
Weekdays: 8am - 5:30pm
Weekend and bank holidays: Closed

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(3,309)

576 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient customer service

Their online chat customer service is very efficient.

4 September 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Dc


We're so happy to hear that our online chat customer service was efficient for you! We truly appreciate your kind words.

Best wishes

Team Weathify

Rated 5 out of 5 stars

Very helpful and proficient assistant.

Very helpful and proficient assistant.

3 September 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Kim,


We are so glad to hear that our assistant was helpful and proficient. We appreciate your kind words.

Best wishes

Team Weathify

Rated 4 out of 5 stars

Pretty good returns and the app is…

Pretty good returns and the app is faster than it used to be

28 August 2026
Wealthify logo

Reply from Wealthify

Hi Paul,


We're glad to hear you're seeing good returns and appreciate your feedback on our app's improved speed. We are always working to enhance our services.

Best Wishes

Team Weathify

Rated 5 out of 5 stars

The app is so easy to use

The app is so easy to use. So simple to check your finances. No hassle or fuss to get things up and running. And manage going forward. Transparent and fair fees. Fantastic experience.

3 September 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Alan,

We're so happy to hear that you find our app easy to use and that managing your finances with us is a hassle-free experience. It's wonderful to know you appreciate our transparent and fair fees.

Best Wishes

Team Wealthify

Rated 4 out of 5 stars

Good service

Good service from a bot, believe it or not! Human service was better still , excellent .

3 September 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi David,


We're so happy to hear you received good service from both our bot and our team! We appreciate your kind words.

Best Wishes

Team Weathify

Rated 5 out of 5 stars

Quality Customer Service

I was very fortunate today to experience very good customer service despite a very difficult time trying to get six policies consolidated onto a relatives policy, I am their LPA, I dislike the whole text process. However I have to say that although things didn't go to plan at that first stage despite a lot of effort, time and patience from Joshua who was a star.
My call for support and then speaking to Penelope who definitely put the twinkle in star was so worthwhile. Penelope through trial and error and tremendous patients helped me get three policies onto the system and is following things up for me, with the three other policies, directly with their support team in the hope we can resolve the system errors that came up. This is very important for my relative who is not able to resolve such things themselves and the peace of mind is so precious. Thank you both for your empathy, time and patience it is very much appreciated. You both deserve a pay-rise and to management may I also say that as well as Joshua and Penelope's well deserved pay rise. You cannot beat speaking to someone. Having a human voice, NOT AI and NOT USING TEXT (in spite of Joshua's best efforts) from someone who is patient and kind wins hands down. Thank you both so much. I hope you have a pleasant evening and after tomorrow weekend.

3 September 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Sue,

We are incredibly grateful for your wonderful feedback and for taking the time to share your experience. We understand how challenging it can be to navigate complex situations, especially when dealing with multiple policies and the well-being of a relative.

We are pleased to hear that our team members were able to provide the dedicated support and empathy you needed.
Thank you again for your kind words and for recognising the efforts of our team. We wish you a pleasant evening and a relaxing weekend.

Best wishes

Team Wealthify

Rated 5 out of 5 stars

Had a problem with the app

Had a problem with the app. Quickly resolved. Thanks

2 September 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi John,

We appreciate your positive feedback!

We're happy to hear that the app issue was resolved quickly for you.

Best Wishes

Team Wealthify

Rated 5 out of 5 stars

Penny was very helpful in helping me…

Penny was very helpful in helping me sort an issue with transfer money across. Helped sort the issue effectively

3 September 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Katrina,

We're so glad to hear our team effectively resolved your money transfer issue. We appreciate you sharing your positive experience!

Best Wishes

Team Wealthify

Rated 5 out of 5 stars

Such a great company

Such a great company, helpful staff with great customer service, easy to use app that makes sense and is simple to use. Recommend to everyone to sign up when looking for ISA and savings account providers.

3 September 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Angela,

Thanks for taking the time to leave us this lovely review!

We really appreciate your feedback and are so glad to hear you're enjoying your experience with our app and customer service.

Best wishes

Team Wealthify

Rated 5 out of 5 stars

Penelepe was very helpful today and…

Penelepe was very helpful today and made the changes I asked for quickly with no delays, thank you.
I've had an account for a number of years now and the app is very easy to use.

3 September 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Nicola,

Thank you for taking the time to share your feedback!

We are so pleased to hear that you had such a positive experience and that our team was able to assist you efficiently. It's wonderful to know that you find our app easy to use.

Best wishes

Team Wealthify

Rated 3 out of 5 stars

Latest app update removed valuable features. Great company but app no longer as useful as it was previously

Shame about recent ‘downgrade’ of the app. Wealthify is a great investment company and has really good customer service. I would have given five stars if it wasn’t for the latest ‘upgrade’ which has removed valuable features from the app. Please, Wealthify, bring back the ‘Total Growth’ figure in the overview. Customers want to keep a check on the performance of their investments as a whole and we don’t want to have to go to each individual account to check how the growth is performing.

3 September 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Nicky,

We appreciate you taking the time to share your feedback regarding the recent app update.

We understand your concern about the removal of the 'Total Growth' figure and how important it is for you to easily monitor your overall investment performance. We are actively reviewing all customer feedback on the new app's features and will certainly take your comments into consideration as we continue to improve our services.

Your insights are valuable to us.

Best wishes

Team Wealthify

Rated 5 out of 5 stars

Great savings platform

Simple and straightforward investment platform

2 September 2026
Wealthify logo

Reply from Wealthify

Hi Mark,

We're so glad to hear you find our investment platform straightforward. Thank you for your positive feedback!

Best wishes
Team wealthify

Rated 5 out of 5 stars

Great service

Great service, simple to use, thanks to Penelope for resolving my issues quickly

2 September 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Melissa,

We're so glad to hear you had such a positive experience and found our service simple to use. It's wonderful to know our team was able to resolve your issues quickly. We truly appreciate your kind words!

Best wishes
Team Wealthify

Rated 5 out of 5 stars

Penelope answered my question quickly…

Penelope answered my question quickly with no problem at all

2 September 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Mandy

We're so glad to hear that our team member was able to assist you efficiently and without any issues! We truly appreciate you sharing your positive experience.

Best wishes
Team Wealthify

Rated 5 out of 5 stars

GIA help

First time setting up a GIA and after making a mistake my end, Wealthify were superb in helping me rectify the problem. It was so easy and they were really helpful and friendly. Couldn't ask for more, very impressed

2 September 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi DM2

Thank you for your fantastic review! We're so pleased to hear that our team was able to assist you efficiently and make your experience a positive one. We truly appreciate your kind words.

Best Wishes
Team Wealthify

Rated 5 out of 5 stars

Had great help

Had great help from Penelope with the setting up of an account. Thank you!

1 September 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Joe,

Thank you for sharing your positive experience!

We're so glad our team could provide excellent assistance with your account setup.

Best wishes
Team Wealthify

Rated 5 out of 5 stars

After hearing such a good review of…

After hearing such a good review of wealthy from a neighbour, I felt compelled to make an investment myself.
As I have only just made my investment I cannot comment on any growth as yet, but setting up an account was very easy.

1 September 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Kevin,

We're so glad to hear your neighbor's positive experience encouraged you to invest with us! We appreciate you choosing us and making the initial setup process so easy. We look forward to supporting your investment journey.

Best Wishes
Team Wealthify

Rated 5 out of 5 stars

Great products and the app is very easy…

Great products and the app is very easy to use. Simple and quick to view how your money is doing.

22 August 2026
Wealthify logo

Reply from Wealthify

Hi AngieB,

We're so happy to hear you're enjoying our products and finding the app easy to navigate! It's great to know you're having a positive experience tracking your investments.

Best wishes
Team Wealthify

Rated 5 out of 5 stars

Investing for idiots

Great app if you want to invest but don’t have time to research. Robo investor app is very good.

29 August 2026
Wealthify logo

Reply from Wealthify

Hi Brad,

We're so happy to hear you're enjoying our products and finding the app easy to navigate! It's great to know you're having a positive experience tracking your investments.

Best wishes
Team Wealthify

Rated 4 out of 5 stars

Investing for my grandchildrens JISA

Investing for my grandchildrens JISA. The site so far is easy to use and if you have a queery it is answered promptly. Don't know the performance yet - time will tell

27 August 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Mr P,

We're happy to hear you find our site user-friendly for your grandchildren's JISA and appreciate our prompt support. We hope to continue meeting your expectations.

Best wishes

Team Wealthify

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