We Run: The UK's Local Running Coach Reviews 310

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and supportive approach, highlighting how coaches tailor sessions to individual needs and goals. Many people appreciate the personalized guidance and the positive impact it has on their progress and confidence. Reviewers frequently mention the excellent service and user experience, noting the ease of matching with a coach and the effectiveness of the training programs. People feel motivated and well-supported, with many achieving significant personal bests and reaching goals they once thought impossible.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and supportive... See more

User experience

Reviewers mention positive feedback about user experience. Customers found the overall experience amazing,... See more

Service

Clients share positive opinions on service, highlighting excellent coaching with reliable coaches and various... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic session with Coach Mairi! She helped me to build a comprehensive plan to get ready for my first half marathon. We did running warm ups, reviewed my running form and pace alongside level of e... See more

Rated 5 out of 5 stars

The coach (Coach Cathy) was prompt, friendly and professional. She'd made sure in advance I understood the plan and delivered. I am by no means a performance athlete, but the guidance I received imm... See more

Rated 5 out of 5 stars

Francesca is a great running coach who has helped me with my training first with half marathons and also the full marathon. I would highly recommend her as a coach for any beginners or advance runners... See more

Rated 5 out of 5 stars

Having Kate as my running coach this year has ensured I not only achieved my goals but exceeded my own expectations. She knew what I was capable of and created plans and training to maximise my potent... See more


Company details

  1. Fitness and Nutrition Service
  2. Personal Trainer
  3. Running Club

Written by the company

We Run is the UK's #1 running coaching company, offering a wide array of personalised services for runners of all levels since 2014. With a team of over 300 specialist running coaches, we provide in-person and online coaching across the UK and the rest of the world. Our services cater to the full range of running experience levels, including one-on-one coaching, personalised training plans, running technique analysis, online coaching and nutrition coaching for runners tackling everything from short distance track disciplines, 5ks and parkruns, 10ks, half and full marathons, ultra-marathons, hyrox, and everything in between.


Contact info

4.9

Excellent

TrustScore 5 out of 5

310 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great plan

The training plan which I was sent over regarding to the event which I had signed up for was absolutely fantastic. It made the training a lot more enjoyable than just going about it all your own way. I was new to running apart from completing a GNR & then I had a plan for a ultramarathon which I had signed up for straight after. I had only ever ran 18miles but the plan helped me massively to be able to complete the event which ended at 37.4miles.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

I'm a endurance runner being for 15…

I'm a endurance runner being for 15 years have been running with couple of running coaches 2021 was my last marathon i had done but after that was a down fall with injuries and confidence was really down but last year I found kate who helped me alot from from scratch we started with 5 miles to 60 miles a week and really enjoying and full of confidence and I will recommend her to anyone who is looking for a running coach really good and professional and knows he job

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend

Everything was very quick and efficient and the training plan delivered what I wanted. Alexa took the time to talk to me prior to creating the plan which was very useful.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Smashed my PB because of this plan

The results speak for themselves. I reduced my 10k PB by 1:30 and ran a sub 35 minute 10k for the first time all thanks to the plan provided by Kate. My training prior to Kate’s guidance was similar to the plan I used from Kate but wasn’t generating the results. Kate provided a few small tweaks (no extra volume required, but tweaks to my interval training) and the results are amazing and 100% achieved because of Kates guidance. It felt easier to run so much faster than it did when I was in mid 36 minute shape and I think there is more to come, the best thing is the plan is reusable for my new goals too! Thank you Kate!

16 March 2025
Unprompted review
Rated 5 out of 5 stars

Adam is a great coach

Adam is a great coach. As a plus size runner I was nervous that I’d be laughed out of the park when I decided to get serious about running but From our first session and throughout Adam has been encouraging of my progress and has given me great advice on warmup drills and form. He continues this support now through our Strava friendship even though I now run solo. Would definitely recommend him to others.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic personalised service - all the support you need

I've been working with Alexa since 2019, and she's guided me through multiple events from 10k to UK and overseas marathons. In addition to personal coaching, with phone calls and WhatsApp check-ins, there is a fantastic resource of pre-recorded audio runs and videos for cross-training. Everything can be tailored and personalised and will work around your level, ability, goal and lifestyle. My personalk experience is that Alexa's knowledge is extensive and current, and she works closely with you around all aspects of preparation and training, not just the runs themselves,

1 June 2024
Unprompted review
Rated 5 out of 5 stars

Run Smarter, Train Better – Highly Recommend

I've had a fantastic experience working with Graeme from We Run. He's incredibly knowledgeable, pragmatic in his approach, and always quick to respond to any questions or adjustments needed. His coaching style is clear and effective, helping me progress steadily while keeping my training both challenging and manageable. Highly recommend to anyone looking for expert guidance!

31 January 2025
Unprompted review
Rated 5 out of 5 stars

On the road to great progress

Kate, gentle person and amazing coach, has truly helped me realize my running potential. She has proven to be incredibly insightful and knowledgeable, taking me on the path of improvement, engineering a training structure and schedule around my work and my abilities. 2 years with her, 5 marathons and over 500 runs later, all PBs have fallen multiple times and I couldn't be happier or more grateful!

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

No issues at all! Any communications I have had with coach or other people in the company have been very easy and trouble free. The system works very well and nothing negative to say.
From the first meeting to now almost 2 years later the relationship built is great, seamless pairing of workouts through garmin and training with peaks makes everything much more easier and more professional too. Meaning you can focus on the running 100%!!

13 February 2025
Unprompted review
Rated 5 out of 5 stars

My experience with We Run was…

My experience with We Run was excellent! So many resources provided to help me including audio runs, strength and pilates work to help and my coach, Alexa, stuck with me motivating me when I wasn't motivated and times were tough and I built so much progress on my running ability maintaining more of a routine and getting back on track at times when i fell off track. also knew when to refer to physiotherapist for any injuries and was just overall excellent motivation

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with Coach Bex

Coach Bex has great expertise, matched with great care. She took time to ask questions about my running experience before we met, and really listened to what I felt I needed. She carefully analysed my running, talked me through (with encouragement and without judgement) the areas I could work on, and sent a wonderfully detailed report.
All in all, a brilliant experience with Coach Bex through We Run.

25 January 2025
Unprompted review
Rated 5 out of 5 stars

A member for 3.5years

A member for 3.5years - I was coached by Alexa after joining We Run in July 21. Great group support on Facebook, vast collective experience and huge and diverse resources on all aspects of running, physios and coaches. Alexa is incredible - so knowledgeable, adaptive and kind - she wrote exciting training plans where virtually nothing was repeated all these years and fits the training around your life commitments and bespoke to your health so it fits, the plans push you enough to keep improving and motivate. I went from a non runner to running 100mile ultras. Within my first year I had a marathon time of 3:41 and ran a 47 mile ultra in my 50's. If you just join as a monthly member you still get so much support and practical information.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Thank you!

Kate is just absolutely fantastic.
She is patient, supportive, understanding.
I am generally under a lot of pressure in life and she was always so reassuring.
She also knew that I didn’t like running…and that was also ok! I managed to achieve a few goals with her and it felt so good. Thank you!

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Goal achievement

I had the pleasure of working with Coach Alexa from We Run for 8 months, starting as a novice runner with the goal of completing a half marathon. Thanks to her expert guidance and sustainable training plan, I achieved my goal in just 6 months. Alexa is an incredibly knowledgeable and supportive coach, and I highly recommend her to anyone looking to improve their running.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

It was easy to find a running coach…

It was easy to find a running coach thanks to WeRun.

Rob was very useful and observed my running techniques and informed me on how I can improve in different ways. He challenged me on some drills to really see the type of runner I am.

Rob is clearly an expert in this field

14 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look