Wayfair Ireland Reviews 

Very good service, fast order delivery, product consistent with the description, I am very satisfied

I am absolutely furious with the way this company treated me.

Before the delivery date, I specifically called customer service and asked for the driver to contact me approximately 30 minutes before arrival. I was clearly told that I would receive either a phone call or an email 30 minutes to 1 hour before delivery. Based on this assurance, I made arrangements to be available.

The delivery was scheduled between 11:00 a.m. and 12:00 p.m., yet I received absolutely no phone call, no email, and no warning whatsoever. Instead, I later received an email stating that the delivery had been rescheduled for five days later because “nobody was at home.”

How can a customer be expected to be present when the company completely fails to provide the notification it promised? This situation was caused entirely by their lack of communication and failure to follow their own procedures.

What made the experience even worse was the customer service representative I spoke to afterwards. She was rude, dismissive, and unprofessional. During an earlier call, she had transferred me to the delivery team. However, when I called back and referred to this, she suddenly claimed that she could not transfer calls and had never done so. Being told something that was clearly untrue only added to my frustration.
This has been one of the most frustrating customer service experiences I have ever had. I have completely lost trust in this company and will never order from them again. I would strongly advise other customers to think twice before purchasing from them if they expect reliable delivery and honest customer service.

Quick prompt delivery. Items arrived in perfect condition and as described. I am now a regular customer thanks to the service provided.

A big range of products, interesting ideas for your home. The prices are ok meaning affordable. I don’t like to get the code every time I need to see something like if it’s a high security place. And the idea to pay €25 to get €14 off your next purchase is ridiculous. Sorry to say this. Great delivery cost! As for the rest of it I’m very satisfied with this shopping even if I didn’t get my fireplace yet.

The wall panels came on time but packaged poorly and one broke badly. They offered to replace it but where it was damaged was ok as I was able to cut it out and still use it. Good to be offered a new panel anyway.

Just two words to describe my experience 'perfect efficiency '. Thank you so much.
Maire Casey.

I ordered two king-size beds for myself and my son. However, in my opinion, the beds do not appear to be king-size. They seem too narrow and are more like double beds in width.
The beds also need proper frames to prevent the mattresses from moving. In addition, the metal bed frames make it difficult to secure the bed sheets properly. The sheets constantly come off because there is no way to tuck them in around the frame.
Regarding the delivery, I received the bed frames first, while the mattresses were delivered a week later. As a result, we had to sleep on the floor for a week while waiting for the mattresses to arrive.

Order no. 4423255224. I have ordered 6 ceiling lights and a cabinet mirror. I got 2 lights delivered.. rest of them went missing, I've been touching with the customer support for last 3 days. (I got the information that there were not picked up yet by courier) Everyone opening the case for investigation but never able to resolve in time.. please avoid these wayfair.ie website.. #wayfair

Great experience throughout, from initial ordering to prompt delivery.

⭐⭐⭐⭐⭐ Excellent Experience Every Time

I've purchased several items from Wayfair now and have been consistently impressed. The quality of everything I've received has been excellent, and each item has matched my expectations.
What really stands out is the customer service. Every interaction I've had has been polite, friendly, and genuinely helpful. Any queries I've had were dealt with quickly and professionally, making the whole shopping experience stress-free.
The Klarna payment option is also a huge bonus, especially for larger purchases. It makes it much easier to spread the cost of more expensive items without compromising on quality.
Overall, I couldn't be happier with my experience so far. Great products, excellent customer service, and flexible payment options. I wouldn't hesitate to recommend Wayfair to family and friends.

Arrived quickly and as expected.

I bought this shoe cabinet and paid a company to build it for me - after hours of trying to make it level and to line the doors up - they gave up. It is such poor quality and an epic waste of time and money. Do not buy this. I’ve tried to return it or reach out to wayfair with no luck. Buyer beware

Easy to order, good delivery service

This is a lovely table and chairs but I only gave 4 stars because I wanted a compact table for the small space in my kitchen. I ordered a 70cm wide table and they sent me a 77cm wide one. The measurements were wrong on the website

Delivery was fast, I'm in Ireland and the driver carried up my items 4 flights of stairs which were heavy.
All the items I bought are brilliant just like the pictures.
Easy to assemble aswell.
Thank you.

Ordered a table and chairs to be told it will be delivered within 5 days now saying delayed after it was due to be shipped today

It's taken too long to deliver it's from UK.

Everything was great