Waves Hearing Reviews 66

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I recently took my mom to see Donald and I can’t recommend him highly enough. He provided fantastic service fro start to finish. Not only did he deal with an ear issue my mom had been struggling w... See more

Rated 5 out of 5 stars

My experience today with Donald at waves was amazing, such a friendly guy, very reassuring, took his time, spoke to me and explained in detail about concerns I had, instantly put me at ease. Will defi... See more

Rated 5 out of 5 stars

My wife booked a last minute appointment for my son to get ear wax removal having been let down by the NHS. She called the clinic to see if they had any same day availability. Donald kindly squeez... See more

Rated 5 out of 5 stars

I booked a wax removal appointment with Waves Hearing and had such a great experience. Donald did a fantastic job explaining and showing me what caused my blocked ears and he applied a very gentle tr... See more

Company details

  1. Audiologist
  2. Health Consultant
  3. Hearing Aid Store

Written by the company

Expert Audiology services. Former NHS-trained Audiologists now providing care and treatment for hearing loss and wax removal in Edinburgh. Accepting new patients for hearing tests and consultations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

66 reviews

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Rated 5 out of 5 stars

Highly recommend

Very relaxed and got my ears sorted quickly ! Will defiantly come back for check ups and to get my ears cleaned

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Tremendous service

Was very nervous and didn’t need to be. Donald put me at ease straight away - cleared my impacted wax painlessly. I can’t recommend him enough. Will certainly go back if I ever need such a procedure again. Thank you!

8 January 2024
Unprompted review
Rated 5 out of 5 stars

My experience today with Donald at…

My experience today with Donald at waves was amazing, such a friendly guy, very reassuring, took his time, spoke to me and explained in detail about concerns I had, instantly put me at ease. Will definitely go back and see him again without a doubt. Also before meeting Donald, very quick replies on emails or WhatsApp, good advice and totally trust him. It wasn't a rushed in out appointment either. 5 stars doesn't even feel like enough.

12 December 2023
Unprompted review
Rated 5 out of 5 stars

Donald was superb

Donald was superb. Explained everything perfectly, the overall service was exemplary and the experience was 5 star.

11 December 2023
Unprompted review
Rated 5 out of 5 stars

First Class Experience

I have had hearing tests in the past but this one and the whole experience was 1st class - Informative and very reassuring. Donald did a fantastic job in putting my mind at rest and assuring me of the next steps etc - Brilliant highly recommended

17 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent audiologist

Excellent, friendly and professional service. Donald went above and beyond and managed to accommodate my request for a higher frequency hearing test. His knowledge is insane and gave me loads of helpful advice on sound and perception of it which was beyond the scope of the appointment.

22 September 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Donald so lovely and professional. This was a follow up to me getting my ears syringed and hearing checked a few months ago. My hearing not 100% due to poss genetic condition and advised to monitor it. Greatly appreciative on Donald's advice :-)

10 August 2023
Unprompted review
Rated 5 out of 5 stars

I’m very satisfied with my visit

Donald thoroughly checked my ears and explained what was causing my symptoms in a way that I easily understood.
As well as being skilled and competent he is very kind and patient.

8 August 2023
Unprompted review
Rated 5 out of 5 stars

Impression appointment

Visited for the first time yesterday and had the best experience! I finally got my ears impressions taken for my custom ear plugs, which I would recommend for all the surfers and water sports people out there. I also got my ears cleaned prior to this and it was such a great and pain free experience. Very informative and friendly!

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service. Highly recommend.

My wife booked a last minute appointment for my son to get ear wax removal having been let down by the NHS.
She called the clinic to see if they had any same day availability. Donald kindly squeezed him in at the end of the day.
Donald provided a thorough explanation of the procedure then running commentary during it.
Highly recommend.

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Waves is without doubt, the best audiologist you’ll ever need!!!

I’ve experienced severe ear blockage problems over the last 5 years and have to have my ears cleared every 5/6 weeks due to narrowing of my outer ear canals. Donald at WAVES has been the best audiologist I’ve seen in that time. He’s so good I travel from Glasgow to Edinburgh to see him. First class treatment, a fantastic person, trustworthy, easily accessible location, just the best audiologist out there that I know. If you have any ear issues, need any in ear monitoring as a musician, which I am, you HAVE to see Donald.

2 June 2023
Unprompted review

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