Wavetel Limited Reviews 

We are a dental surgery based in London. Wavetel has been providing us service since 2019 and we are happy with the quality of service we get from them. The cloud phone has great features which have helped us to improve our patients experience over the phone and monitor and improve our service. I would strongly recommend them to other medical centres and dental practices.

I really recommend this Wavetel for all business related calls. The staff were very friendly and very much helpful. I received excellent service, found everything I was looking for and much more, and within very little waiting time. All of this cost surprisingly much less than all other companies I tried previously. Once again I would like to thank them for all their wonderful help and great service.

Switched from Virgin Media 3 years plus, never used Wavetel before ever.

Wavetel cloud phone and full fibre is absolutely amazing.

I don't know why I put up with expensive shoddy service elsewhere for so long.

Install went smoothly with due care and attention and everything just works. Spoke to them again with questions and advice and again 10 out of 10.

Wavetel keep this up and I'll stick around for a long time.

Terrible service. Always problems with the phone line or internet. Very unprofessional, the agent who visit me was offensive and rude. Also did a terrible job on my premises which I had to call other professionals to amend their terrible job. Even when I left then to joined another company, they still trying to charging me. They also lost my professional recording which I paid separately and charged me again to make another one. They have extended my broadband contract without informing me or get my permission. Charged me for leaving the company even if I was out of contract. Avoid them.

We used wavetel to bring 3 GP surgeries telephony under one umbrella. Very honest prompt and excellent service. Very good customer care. Very considerate and extremely reliable. I highly recommend . Very good patient feedback about new telephony. They also contributed towards early termination from previous provider

Switched during covid-19. Transfer of service was smooth, the platform enabled us to work remotely from homes. Also helped us to setup VPN connections to access our files and server from our office. I am very pleased and recommend them to all.

Excellent technology solutions, the hub chrome extension they have developed is excellent.

I am Director of Green Chauffeurs .
I have a account with them for last 3 years .
Excellent customer service
Excellent knowledge of work
Excellent expertises
I will recommend this company to everyone.

Wavetel Cloud Phone is an amazing product that we have transitioned from our previous system. It has provided with more tools and functionality to progress and to provide a better experience than our previous. The training I received was very helpful, it allowed myself as an Admin to control the system in all the ways the I needed.

This company has provided excellent service. Their customer service is TOP, staff is always polite and get the issue or question sorted instantly. If I could give 100 stars I would. I recommend you to take their VOIP services and they've recently started IT SUPPORT we have just signed up for this.... again both services work great, reliable and trustworthy.

I'm leaving this review because it will help to other people to find a good company' like this from start to finish the service I received was excellent and I am very happy I would recommend to all of the company's who's looking to get a good deal please join them the price are so reasonable and service are better than big companies
they deserve more than five-star

From presentation to installation, guys at Wavetel are the Best. They have guided us very well, addressing every bit of our requirement and presenting us a very cost effective business solution. Our telephones were up and running in just 2 working days after the signing the contract. It is almost 6 months now; everything is working smooth with Wavetel’s best customer services. I would definitely recommend Wavetel for business telephone system. Cheers!

overseas sales staff cold called and were rude and aggressive,simply wont accept no for an answer.

Their overseas sales staff cold called and were rude and aggressive, I certainly wouldn't use them based on the initial contact. The number they called from was 020 3500 3460 and the salesman confirmed the company were Wavetel

Wavetel saved me from BT. We were forking out north of £300 a month to BT. We have been with Wavetel for more than a couple of months now. I wanted to wait and use their service before doing a review. Yes, there were issues initially with communication like someone else have mentioned, but I am satisfied with the way they have handled our concerns.
I will be more than happy to recommend their service to anyone looking to move away from the traditional BT system.
Aamir from the company was our point of contact and I am happy to recommend him.

It was truly magical from Wave Tel .

They magically removed all the headaches BT .had caused me when moving over to my new office. I was in a total mess and nearly lost some of the important clients of my Accountancy Practice.

I asked Kish from Wave Tel to resolve this contractual issue with BT and give me a phone system so that i could keep my current phone nr and operate smoothly from my new office .

Within 10 days ,everything was meticulously organised and the new phone system was installed with the old phone nr.configured on it.

They even cancelled the old as well as the new contract with BT and made sure that the service and switchover remained seamless without any downtime during the migration

Kish from wave tel personally made sure that everything was perfectly organised so that we could operate without any issues and hiccups.

Their Customer support and account management are truly world class and I have no hesitation in recommending them to anyone .

I have no regrets moving away from BT and joining Wavetel after 5 difficult years.with BT (commonly known as the British Terrible Telecom)

I am truly pleased and proud of what they did in a short space of time.

Kudos to Kish and his support team at Wave Tel for ensuring a smooth transition

Sami Accountancy
Harrow

We had a bit of issues when we started however these were caused by openreach taking too long and missing appointments, however once the broadband was up and running it was all smooth sailing from there. Very helpful support team and kept us updated all the way!
Helped us with out BT contract also, saving us a lot of money!

We were looking for a hosted VOIP for our 14 man and woman strong office team and got in touch with this company. Sales man tells you things the office are not aware of. Office staff not helpful and rude, phone gets hanged up if it does not go their way. Dishonest about pricing, service not up to standard. We will be leaving and looking for professional and quality service.

Everyone has different experiences with companies but we are sure that we are not the only ones with complaints and it will be a matter of time before there are more unhappy customers here.

The first review surprises myself and the staff here, not what we have experienced at all!

So i received an email from wave-tel telling me about their hosted pbx service. Considering the industry that i work in, i was very cagey at first, however the system works, i have been using it at my office for over 3 months now and have had no issue!
Top Stuff!!