I have been using Watermans shampoo and conditioner for approx 9 months now and I really see a big difference. Hardly any shedding and no longer having to remove huge clumps of hair from plug hole al... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
The Original Hair Growth Experts – Trusted Since 2012 At Watermans, we’ve been helping people around the world achieve thicker, fuller, healthier hair for over a decade. Founded in 2012, our award-winning formulas have restored confidence in millions — from everyday customers to hair loss professionals. Proudly recognised with the prestigious Queen’s Award for Enterprise in International Trade, Watermans is honoured to be acknowledged by the UK Royal Family and Government — a true mark of trust, quality, and proven results. Join the global community that trusts Watermans to deliver visible hair growth and scalp health.
S63 5DB, Rotherham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recently ordered some products and I must say I was impressed with the Violet shampoo left hair a lovely colour by wiping out the brassy blonde and following a hair masque wow it left my hair feeling soft and no frizz I’d highly recommend both products.
I needed to contact customer service and I can say that they were very helpful and dealt with my issue quickly.
As we know not every product is the same for everyone but give it a try have ordered other products from them before and have had a good experience with them all.

Reply from Watermans
Great shampoo and conditioner, keeps hair really soft and shiny. I buy it for my granddaughter too and it’s transformed her hair, she loves it 😁

Reply from Watermans
I definitely feel like the grow me shampoo and conditioner have helped my hair .I have a lot of new growth and hardly any hair loss,just the normal amount that I would expect to get .I will be receiving the hair growth serum today.I can’t wait to start using it tonight ,I will definitely continue to use these products ,they are the first ones that have helped me.

Reply from Watermans
My hair started to fall out in clumps, after an abusive relationship left me drained. I invested in the Grow More shampoo and conditioner, and can definately say that it has helped regrowth. I also uses the spray and hair oyl, again, amazing.
My hairdresser noticed the regrowth after my last visit, my hair feels thicker and my fringe is so much thicker and healthy.
Highly recommend these products.

Reply from Watermans
Watermans are a really friendly gang to deal with, the comms are great, the shipping is rapid and the product is on point. I’m noticing better, thicker growth after two months and I’m getting excited

Reply from Watermans
New hair is growing and it is better quality hair, that really is the main thing! The shampoo is nice and lathers well (hard water area) conditioner smells nice but the hair oyl smells lovely and expensive and I don’t need products with it

Reply from Watermans
I have been using the shampoo and conditioner for well over a year and have found my hair to be growing to the point that my hairdresser commented whatever you use don’t stop cause it’s working . I also take collagen so maybe a combination of the two who knows but I’ll continue my regime while I’m seeing the benefits

Reply from Watermans
I order Grow more Shampoo on subscription as its more cost effective, and have been using this product for years, on occasion I try something different, but then start to see more hair in the shower plug hole, and go back to this product again. I'm 61 and have long hair. I would recommend this product for post menopassal women, stick with , its not going to happen overnight, but the wait will be worth it ! I would day though the conditioner is not for me as my hair is dyed and dry at the end, but perhaps we can look forward to waterman's making a mask for dry hair ?

Reply from Watermans
My hair has definitely thickened & grows faster .. which is a miracle considering I'm also on the diet jab mounjaro.

Reply from Watermans
I got given the shampoo and conditioner as a Christmas present. I decided to start using it on 1st January 2026. Round about week 2 I noticed that the hair fall had reduced quite a lot. I was very happy with this. I then bought the elixir and have been using these 3 products since January. My sister noticed the difference in my hair saying it was looking a little thicker. So keeping my fingers crossed it will continue to improve. They all smell so nice

Reply from Watermans
I started to lose my hair due to weight loss and perimenopause. I tried numerous different branded products to help with regrowth but they either didn’t help or made my hair feel very course/dry until I tried Watermans Shampoo and Conditioner, after only a couple of weeks of using I could see a massive improvement in my hair, started to see regrowth and my hair was starting to feel healthy again, shiny and soft. I subscribed to receive both products every month and have now been using them for around 6 months, highly recommend.

Reply from Watermans
They've asked me if I'd write a few lines to give an honest and true review.
I'm very happy to do so:
I wasn't losing a lot of hair but it was getting thin & flat despite using so called thickening shampoos/good quality products. I wasn't impressed!
Watermans proved brilliant - my hair is soft bouncy and thicker! Love it.
Nuff said.

Reply from Watermans
Love their products. Have been using them for years now and very happy. Their team is so helpful and prompt.

Reply from Watermans
Excellent hair product been using for a while now as my hair was thinning going through the menopause. My hair feels fuller and stronger. It also smells amazing .highly recommend

Reply from Watermans
I used to use a well known caffeine shampoo that really didn't seem to do much for my hair. I decided to change to Waterman's and noticed a huge change in 2 weeks. I love the smell of it too and quite frankly after 3 years, I wouldn't bother changing to any other brand. Just don't get it in your eyes though! Their serum is also awesome

Reply from Watermans
Brilliant products that work, the shampoo and conditioner have a home in my shower and I use the oyl for my beard everyday, never felt healthier and smells great. Fully recommend

Reply from Watermans
perfect for curly hair made it grow so fast after trying so many different products

Reply from Watermans
I have been using the shampoo, conditioner and the oil for 8 months I have certainly seen a difference. I have less hair loss and it feels amazing. I will be continuing to use these.

Reply from Watermans
The shampoo has made my hair feel thicker and cleaner and healed my scalp and reduced my dandruff. My fav product! :)

Reply from Watermans
Watermans shampoo & conditioner changed my life! Has made my hair so much thicker and less frizzy.. wouldn’t go back to any other brand after this

Reply from Watermans
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.