Watermans Reviews 

621
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the hair products, noting that they successfully reduce shedding, promote healthy new growth, and leave hair feeling significantly thicker and softer. Many people also appreciate the pleasant scents, lightweight formulas, and overall improvement in hair quality and shine after consistent use over time. Some reviewers were not happy with the results, mentioning that the items did not improve hair growth or strength despite long-term application. A few consumers also reported frustrating issues with dry, brittle hair, increased breakage, or an unpleasant sticky residue left behind by the formulas.

What people talk about most

Product

People report positive experiences with product, highlighting significant improvements in hair strength,... See more

Quality

Reviewers highlight positive aspects of quality, noting that the products help make hair thicker, softer, and... See more

User experience

Customers consistently note positive experiences with user experience, reporting that products leave hair and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Watermans shampoo and conditioner for approx 9 months now and I really see a big difference. Hardly any shedding and no longer having to remove huge clumps of hair from plug hole al... See more

Company replied

Rated 5 out of 5 stars

When I started using watermans products my hair was shorter and not in very good condition but now several months later my hair has really grown I have new regrowth which looks really good. I defin... See more

Company replied

Rated 5 out of 5 stars

I have been using Watermans for 3-4 years now and have been very happy. Significantly reduced shedding l, hair feels thicker and grows much faster. I recently decided to shake it up a bit and se... See more

Company replied

Rated 5 out of 5 stars

I've been using watermans hair oil for a while nowand overall I'm quite pleased with the results. The oil itself is lightweight and doesn't leave my hair feeling greasy, which is a big plus compare... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

The Original Hair Growth Experts – Trusted Since 2012 At Watermans, we’ve been helping people around the world achieve thicker, fuller, healthier hair for over a decade. Founded in 2012, our award-winning formulas have restored confidence in millions — from everyday customers to hair loss professionals. Proudly recognised with the prestigious Queen’s Award for Enterprise in International Trade, Watermans is honoured to be acknowledged by the UK Royal Family and Government — a true mark of trust, quality, and proven results. Join the global community that trusts Watermans to deliver visible hair growth and scalp health.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

621 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(621)

110 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product

Been using this shampoo for about 6 months and my hair is definitely thicker. You hair loss increases around menopause so this is a lifesaver.

17 July 2024
Unprompted review
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Reply from Watermans

Thank you so much for your comments. We are happy to hear our products are helping.

Rated 5 out of 5 stars

Brilliant

Totally amazed by these products. They really do work. In less than 2 months my hair has really grown and is so much thicker. Unreal products. Try them you wont be disappointed

30 August 2024
Unprompted review
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Reply from Watermans

Thank you for taking the time to leave a review, We are delighted our products have helped.

Rated 5 out of 5 stars

I cannot put into words how much I am…

I cannot put into words how much I am so grateful i found this product over the years I’ve wasted so much money on products that claim to work and never have most leave hair sticky lank
I tried this as hair is not good due to years of extensions OMG on the first time of using and I am telling the truth even if sounds unbelievable the FIRST time I noticed how nice full and bouncy my hair felt so nice it actually WORKED and the bald spots have new hair after 6 weeks 3 washes a week it is seriously a life changer and will never ever use anything else I’ve stocked up never want to run out even bought the salon size thank you thank you THANK YOU

5 August 2024
Unprompted review
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Reply from Watermans

Thank you so much for your review. We really appreciate it.

Rated 5 out of 5 stars

Absolutely love watermans products as a…

Absolutely love watermans products as a menopausal woman with thinning in the temples this has really helped.

5 August 2024
Unprompted review
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Reply from Watermans

We really appreciate your feedback and your very kind words; we are delighted our products have helped.

Rated 5 out of 5 stars

Amazing product!

I have suffered from thin hair since my early teens. I have been to the doctors and dermatologist, used many products purchased over the counter and hair loss shampoos from shops. Nothing ever worked so I gave up trying which left me feeling self conscious all the time. I saw the advert for Watermans on facebook, I had a look at their products and read many reviews. They all sounded really good and thought I would give it a try as I have nothing to use. After using the shampoo for a few months people started telling me my hair had started to grow back. My hair is so much better now. I highly recommend this company. I also use their heat protection spray, it leaves my hair a little knotty but if I use a detangling spray the brush glides through my hair. To anyone suffering with hair loss or thin hair give this company a try. My confidence has come back and I will continue to use their product. I have also recommended it to my mum who has also seen results in her hair.

17 January 2024
Unprompted review
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Reply from Watermans

This is amazing to hear thank you so much.
 If you haven't already please do leave a review on our website.

Rated 5 out of 5 stars

A reasonably priced shampoo that…

A reasonably priced shampoo that actually helps with hair growth.
I am both in menopause and cancer survivor and this shampoo has made a significant difference to my hair

24 July 2024
Unprompted review
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Reply from Watermans

We really appreciate your feedback and your very kind words; we are delighted our products have helped.

Rated 5 out of 5 stars

Fabulous Watermans!

I have had constant excessive hair shedding for years. As in lots of hairs falling continually throughout the day over the floor and surfaces, even after shampooing. The menopause made it worse and my hair was getting noticeably sparser. I tried Watermans in the hope that I would get a bit more growth to counteract the shedding. What I never anticipated was that these products would actually stop the shedding! Here's what happened: the first three months caused even more shedding, including new very short hairs with follicles. This made me panic but I decided to give it 6 months and assess what was happening by then. When I got to month 5 I could see I was picking up less hair off the floor and from my clothes etc. Then around 6 months the shedding just stopped! Unbelievably after all these years! I have been using Watermans' for a year now and I'll never stop. I can see my hair is improving and it's just wonderful not having hairs falling out all the time before my eyes. I use the shampoo and conditioner as per instructions on alternate days and the serum on the days in between. I've just started taking the gummies as well. In my case I didn't get immediate results and the improvement has been slow but definite. I feel if they can work for me they can help everyone as I've had hair troubles for years. Thank you Watermans, I'm so grateful!

24 July 2024
Unprompted review
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Reply from Watermans

This is amazing to hear thank you so much.
 If you haven't already please do leave a review on our website.

Rated 5 out of 5 stars

Hair growth.

I have used Watermans,Shampoo,Conditioner and Serum for a long time now.
Hair has grown into the sparse patches,and the mid to bottom length is thicker.
You must keep up the use of these products, to see a difference in the hair growth and hair strength.
I am now awaiting another swt of Watermans,which has been shipped.

20 May 2024
Unprompted review
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Reply from Watermans

Thank you so much, its amazing to hear how are products are helping.
 Take care and Please keep us updated.

Rated 5 out of 5 stars

Have been using the shampoo and…

Have been using the shampoo and conditioner for a while now. My hair is definitely looking fuller and with the added bonus of not having all the nasty chemicals in them too.
I also have just bought the toning shampoo and conditioner for highlighted hair, works great.

9 July 2024
Unprompted review
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Reply from Watermans


We really appreciate your feedback and your very kind words; we are delighted our products have helped.

Rated 5 out of 5 stars

I ve said it numerous times !

I ve said it numerous times !! what an absolute game changer this shampoo and elixir have been 😊 please never discontinue it 🙏

23 July 2024
Unprompted review
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Reply from Watermans

Thank you for taking the time to leave a review, We are delighted our products have helped.

Rated 5 out of 5 stars

Fantastic Product!!

I've been using Watermans Hair shampoo since last year, my experience was fantastic and is still today. The shampoo lathers so well, it leaves my hair feeling and looking so clean without striping the natural oils from the scalp, the minty smell is fabulous and even new tiny hair is starting to grow on my hairline. I'm totally looking forward to buy more bottles of this miraculous hair product as soon as possible. Thanks you so much Watermans!!

21 July 2024
Unprompted review
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Reply from Watermans

Thanks for taking the time to leave us a review. We are so happy that you are enjoying our products and are satisfied with the results

Rated 4 out of 5 stars

Wonderful shampoo but really not happy…

Wonderful shampoo but really not happy with the conditioner, less hair fall and my hair is thicker ,but I want to say if you have bleached hair ,I found the conditioner really not strong and moisturing enough
I had to use so much to get a soft feel ,as still had to use lots of leave in conditioner, I'm wondering if I'm the only one with bleached hair that's experienced this
So not economical for me to keep buying the conditioner I'm afraid

1 July 2024
Unprompted review
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Reply from Watermans

Thank you for your honest review Susan.

We're glad to hear that you found our shampoo wonderful and noticed less hair fall and thicker hair. However, we are sorry to hear that you were not happy with the conditioner. For bleached hair, we recommend our Tone Me Conditioner for bleached blonde hair, which provides stronger moisturizing effects. Additionally, our hair mask, which can be left on for 30 minutes to a few hours, works wonders for bleached hair. Our hair oil is also divine for dry, bleached hair.

As you're disappointed with the conditioner, we're offering you a £5 off coupon for the following products. Use the code: trustp5off at checkout.

Condition Me® Conditioner for hair growth and thickness

Condition Me Conditioner 1ltr (Salon size)

Masque Me - Repairing Treatment Hair Mask for Growth and Thickness

Tone Me Blonde Shampoo and Conditioner Set - Bleached and Grey Hair

Tone Me Purple Shampoo 250ml Sulphate Free - For Blonde Bleached and Grey Hair

Purple Conditioner 250ml Sulphate Free - Bleached and Grey Hair

Camellia & Black Castor Hair Growth Oil & Body Hydration

We hope these products better meet your expectations. Thank you for your continued support.

Rated 5 out of 5 stars

Happy customer

Have been using the shampoo, conditioner and elixir on my very fine, menopause ravaged hair for a few months now and it definitely looks and feels much better, family have commented that it looks thicker so it must be working! Would recommend to anyone who needs help with fine hair.

4 June 2024
Unprompted review
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Reply from Watermans

hank you so much, its amazing to hear how are products are helping.
 Take care and Please keep us updated.

Rated 5 out of 5 stars

Tried other more expensive products

Tried other more expensive products, with little effect
It's took a little while, so I would advise to be patient, but my menopausal hair is longer and thicker and my hairdresser agrees

22 July 2024
Unprompted review
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Reply from Watermans

Fantastic news 
We are so happy to hear our products are helping.

Rated 5 out of 5 stars

Miracle Shampoo

I have been using Watermans for 3 years, I was suffering with hair thinning and hair loss. I struggled to find anything to help. I read a newspaper article about Watermans, ordered and tried and I’ve never been more sure that this is a miracle shampoo. Not only did my hair grow, stop falling and thicken my hair condition was better than it had ever been. I will never use any other shampoo and conditioner again. I receive an order every month to ensure I’m stocked up and never run out. This truly works. Thank you so much Watermans.

19 July 2024
Unprompted review
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Reply from Watermans

Thank you for taking the time to comment it means the world to us and Thank you for being such a loyal customer.

Rated 5 out of 5 stars

Used it for a number of years I want to…

Used it for a number of years I want to keep what hair i have as i don’t want to end up like Friar Tuck or shape my hair like a walnut whip or a pedal bin and I’m convinced it’s helping me so happy days. I will continue using there products crazy not to

22 July 2024
Unprompted review
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Reply from Watermans

Great news ❤️  please do keep us updated with your results 

Rated 5 out of 5 stars

I have used Waterman's Growme shampoo…

I have used Waterman's Growme shampoo for sometime, it's a nice shampoo to use and you don't need that much to get a really good lather and your hair benefits from using the shampoo.

10 July 2024
Unprompted review
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Reply from Watermans

Thank you so much for your review, It really means the world to us.

Rated 5 out of 5 stars

I purchased watermans package deal for…

I purchased watermans package deal for my wife and daughter due to hair loss thinning etc we tried everything even costly products promising magic results nothing worked but after trying watermans there's been a huge difference in both my wife's hair and daughters it's given them great confidence I'm very happy with the results definitely recommend watermans as they always have great offers and deals

22 July 2024
Unprompted review
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Reply from Watermans

Thank you so much for taking the time to write this.. We are so happy your happy

Rated 5 out of 5 stars

So to put it out there plain and…

So to put it out there plain and simple, if I'm running out of this shampoo, I'm panicking and reminding myself to get more of it!
It's made such a difference in my hair growth and to fall out as well.
I recommend this shampoo to various family members and now they can't get enough of it. So thank you Watermans

22 July 2024
Unprompted review
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Reply from Watermans

Thank you for the lovely comment. We are so happy you and your family are enjoying our products.

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