Expert quick diagnosis and treatment by Dr Ben Aldridge. Very kind and friendly caring staff at all levels who went over and above to ensure I was ok before and after treatment, even making sure I go... See more
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At the Waterfront Private Hospital in Edinburgh, we specialise in cosmetic surgery, skin surgery, dermatology, and hand surgery. Our purpose-built, state-of-the-art facility is designed to deliver exceptional care in a serene and welcoming environment. As a surgeon-owned and surgeon-run hospital, we offer a highly personalised experience. We created the Waterfront Private Hospital to give us the freedom to provide tailored, expert care without the bureaucracy and impersonal nature often associated with larger institutions.
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Free aftercare

Waterfront Private Hospital, EH5 1SD, Edinburgh, United Kingdom

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The team were kind and helpful. Experience much more pleasant then expected.

Reply from Waterfront Private Hospital
Couldn’t have been better. Staff were nothing but kind and fully explained everything from start to finish.

Reply from Waterfront Private Hospital
Excellent facility and super service from both medical and administrative staff.

Reply from Waterfront Private Hospital
On my arrival the reception team were very friendly and warm. Even though I arrived slightly early I wasn’t kept waiting as Mr Kazem Nassar greeted me. He was very professional and discussed all options of treatment to me. The treatment was completely painless and I would have no hesitation in recommending Mr Nassar and Waterfront Private Hospital.

Reply from Waterfront Private Hospital
Great experience, very straight forward and professional, very happy with my results

Reply from Waterfront Private Hospital
Excellent appointment with Dr Ben Aldridge.
His caring manner and patience in listening to my concerns made me feel calm.
Dr Ben Aldridge very thoroughly explained his diagnosis. I was not rushed and I left the hospital feeling majorly reassured about my skin lesion and with the confidence to get back in touch if I had any more dermatological concerns.
I have already recommended the hospital to two friends.
A lovely, relaxing environment in the waiting area with highly efficient, helpful staff.

Reply from Waterfront Private Hospital
Waterfront is a great hospital with wonderful staff. Thank goodness they are there to save all our skin problems.

Reply from Waterfront Private Hospital
Honestly couldn’t fault the care I received at Waterfront Private Hospital. Dr Quaba and his amazing team went above and beyond and I will be forever grateful 🙏🏼
A life changing surgery, an investment, couldn’t have asked for a better outcome.
Thank you 🤩

Reply from Waterfront Private Hospital
Really good appointment which helped me understand the approach to possible skin cancer.
Thanks very much

Reply from Waterfront Private Hospital
Mr Kazim Nazar and all of the staff were very professional and welcoming.
Explained everything in full. Would highly recommend to anyone looking for a highly professional service.
Many thanks
Karen

Reply from Waterfront Private Hospital
I had a very constructive and positive appointment with Mr Quaba, who guided me with patience and clarity, helping me understand how to move forward.

Reply from Waterfront Private Hospital
The friendliness and efficiency of the staff. It is a very welcoming place. And most importantly the expertise and care of Dr Katy Nassar.

Reply from Waterfront Private Hospital
Professional excellent service from start to finish

Reply from Waterfront Private Hospital

Reply from Waterfront Private Hospital
After a long time deciding I would spend a lot of money on something which has got me down for many years, I felt totally deflated following my consultation. I do not expect to look like I did in my 20's and did have realistic expectations, but I got the impression that the surgery would not make that much difference and the Consultant kept asking what are my expectations. I did not feel inspired by the Consultant and there was no real friendliness in her approach.

Reply from Waterfront Private Hospital
Mr Quaba was a highly experienced Surgeon with an outstanding bedside manner who listens and puts you at total ease. Anyone wishing to have surgery please, please go to Waterfront Private Hospital, you honestly couldn’t be in safer hands. Your face and your body is very valuable, These Surgeons are the best of the best.

Reply from Waterfront Private Hospital
I recently had a minor procedure carried out at the Waterfront hospital. I am very satisfied with the results. The staff were very professional and courteous.

Reply from Waterfront Private Hospital
Everything was great except the appointment was 20 minutes late in starting but not a problem.

Reply from Waterfront Private Hospital
Efficient, informative, lovely staff and food, well cared for and great after care too

Reply from Waterfront Private Hospital

Reply from Waterfront Private Hospital
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