Waterfords Estate Agents Reviews 

We know Waterfords well - the lettings team have managed our recently sold flat for many years and always provided a great service.
When it came to selling the property it was a given that we would ask Waterfords to handle the marketing and sale. We were not disappointed. Sandra Kroll was enthusiastic and truly professional throughout. She ensured a successful sale for which we were very grateful. A credit to the company, she is helping Waterfords maintain its reputation for outstanding customer service.
John

Accurate, honest, non-pushy and friendly. Whilst the house we viewed did not tick all the boxes, James listened and took on board our feedback.

He had local knowledge and gave us confidence that the area we were looking in was right for us. We appreciate it’s a process and we are sure the next property will exceed our expectations.

Thanks James.

Harry at the Yateley office of Waterfords has been amazing professional hard working and very committed to getting the sale of my flat finally through the sales process liaising with both solicitors and the buyer as well as myself always in a very professional manner . I would recommend Harry and all the team at Yateley as they provide an outstanding efficient professional service.

From when i first called to inquire about viewing a property to when i completed on the purchase, Sandra and the rest of Waterfords have been excellent at answering any and all questions i had.
Always easy to contact and quick to reply.

We recently had an offer accepted on a property marketed by Waterfords. Ollie has been very helpful, knowledgable and quick to respond to our queries. He organised a second viewing at short notice for us and quickly arranged to check measurements for the property when they weren’t on the floor plan, going out of his way to get this done. He ensured we had a contact in the office when he was away to keep in touch with and Sandra was also very helpful. Thank you for making it an easy process!

We used Waterford’s letting services to fully manage our property while we were living abroad. Fiona did a great job of managing the property over the last 4 years. The tenants were kept happy and all maintenance issues dealt with promptly.

I made contact with Waterfords a month ago and have been impressed with there overall team work. for the last 3 weeks Oli has been dealing with the sale on my property. Oli is always very polite and i think his best attribute is he will always call you back, even if its good news bad news no news or just catching up. and he's sold my property. Good Lad

Liam has been a breath of fresh air. We were previously purchasing a property before and the service provided was awful but since dealing with Liam we have updates every other day and he is always there if we need to ask any questions.

Thank you so much Liam!

Elise Griffin and Olly Manning are professional and knowledgeable. If you are looking for a caring team of people then Waterfords is for you. Olly and Elise it was a pleasure. 6 stars from us.

Waterfords Employee's attended our school to deliver a session to our Year 10's on Finance, Mortgages and Lettings. They put a lot of effort into the presentation and the students engaged well. They were very professional and delivered a great session. Elise, Olly, James & Matt did a great job of making a connection with local students and hopefully creating an ongoing partnership with our school. Thanks Guys

Thank you Waterfords for selling our house in Brookwood, Woking.
Our special thanks to Ollie for his enthusiasm, and expertise on his first sale at this office.
Dear Ollie, you will make a successful career in the property market.
Best wishes,
Maureen and Derek

I used Waterfords for a valuation and dealt with Liam who was helpful, polite and professional. Gave me all the info I needed and didn't hassle me like some estate agents! Good experience overall.

Henry has been great in the process of our search, he understands what we are looking for and does not trouble us if it doesn't match our requirements unlike other agents who sends us anything and everything!

Called up Waterfords in Fleet and spoke to Liam from the sales team. He was very helpful and even discussed properties that were not even on the market yet! Would defiantly recommend.

Over the past year my daughter and her fiancee have been attempting to purchase their first home. I have tried to support them and have been staggered at the incompetence and attitude shown by many of the agents we have dealt with who will say anything for a quick sale without any thought to the consequences. It has been an eye opener for all the wrong reasons.

Sandra Krol has been the exception and although we have not proceeded on either of the two properties we viewed with Sandra, she has remained friendly and we have never felt pressurised. She has the clients best interests at heart and has stood out for being sympathetic and honest. For that the three of us are extremely grateful. She is an asset to Waterfords. If we do need further assistance in the future we will not hesitate to put our trust in Sandra.

I asked Waterfords Letting if they were able to arrange for a valuation on the property that they manage for me. Not only did they do so with their in-house sales team, they sent me detailed research of the market and analysis that supported the value they provided - within 24 hours of asking.

Outstanding quality and service that are hallmarks of the Group.

Thanks, Guys!

Josh Mills from Waterfords has been outstanding throughout the whole process and I cannot fault him, credit to his team!

Recently moved from Fleet to Camberley, it wasn’t the easiest of purchases, took its time and had its challenges but Sandra Kroll in the Camberley office picked up the baton and was always there to smooth the path both for me the buyer and I’m certain for the sellers too. She was at the end of the phone with an enthusiastic and friendly approach with nothing being to much trouble. Day of completion eventually arrived and when I collected the keys, happily she was in the office to see to be able to thank in person. Great job, well done Camberley. . Thank you.

I am a private tenant of which Jack Sharples (Fleet office) is my [new] property manager. He has worked tirelessly over recent weeks following a serious plumbing issue in my bathroom. He has emotionally supported me, been kind, supportive, empathic & continually tried to get the issue rectified in a timely manner even when we were dealing with weekends & bank holidays. He's always returned my calls & indeed has always called when he stated he would. I was confident he would do what he said he would, even when he couldn't immediately resolve the issues. He's managed to use appropriate humour to lift my spirits & indeed has without question accepted my frustration, tears, upset & anything else I threw at him. As a property manager he has certainly gone above & beyond for myself to sort this out. Jack, I hope your line manager advises you of my compliment if your work & support

As first time buyers I had no idea what the process of buying a home would be like.
Waterfords have made this whole experience amazing!
All Estate agents are friendly and up for a bit of banter which for me is an instant plus.
We did our first viewing with Abby who was very warm and welcoming and explain things to us perfectly.
Our second viewing was with Sandra who was brilliant. Sandra gave us the space to look around freely whilst being straight on it with any questions we had. She was kind, friendly and humorous and made the whole experience one to remember. Whenever i have left a message for Sandra she has called back very quickly and her email response time is spot on.
Thank you all at waterfords that have made this whole journey and pleasant and memorable one!