Arlo has been having lessons with Denise from Water Babies for just over 12 months. Denise is very knowledgeable about water safety and equipping children with the knowledge to be as safe as possibl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Started swimming with my little boy at 6 weeks and he’s now 6 months old. We absolutely love water babies. The lessons are fun and engaging for parents and babies. What I love most about the lessons i... See more
Company replied
We have absolutely loved bringing our 10-month-old to water babies Bolton! The classes are well-structured, combining fun nursery rhymes with essential water safety skills. Our instructor,Luci, is inc... See more
Company replied
We absolutely love Water Babies! Our daughter has really enjoyed her swimming lessons and it’s been amazing watching her confidence and skills grow each week. The lessons are fun, encouraging and ma... See more
Company replied
Company details
About Water Babies
Written by the company
Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.
Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.
Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.
With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.
Contact info
Winslade House, Winslade Park, Clyst St Mary, EX5 2FY, Exeter, United Kingdom
- waterbabies.co.uk
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Confident little water baby
My son is nearly 15 months and has been swimming at The Swim Centre since he was 8 weeks old, he absolutely adores his swim teacher Heather and has become so confident in swimming! We are hoping to continue with his swimming lessons for many years yet!
12 July 2026
Reply from Water Babies
Thank you for your lovely review. Great to hear that your little one is so confident with his swimming and we look forward to seeing his progressions in the years to come :)
Jo is an absolute fantastic teacher!
Jo is an absolute fantastic teacher!! She’s always been so supportive
12 July 2026
Reply from Water Babies
We are thrilled to hear that you had such a positive experience with your teacher.
Water Babies
We love Water Babies
The facilities at Water Babies Tunbridge Wells are absolutely brilliant. Would highly recommend to anyone introducing their little ones to the pool.
Clear instruction and very engaging for both parent and baby, it makes every lesson thoroughly enjoyable.
19 July 2026
Reply from Water Babies
Thank you for your wonderful review! We are so happy to hear that you find our facilities brilliant and that both parents and babies are enjoying the lessons.
Water Babies East Sussex & Tunbridge Wells
Amazing!
My daughter is 7 and we chose water babies for her, it was honestly the best decision we made! The only thing is that I wish I signed up sooner! So naturally when I was pregnant with my son I booked his classes as soon as possible! He has been going since he was 5 weeks old and honestly it’s amazing! Jackie our swimming instructor is so lovely! Splash at riverside is great as it’s a small pool!
12 July 2026
Reply from Water Babies
We are so thrilled to hear about your wonderful experience with us, both for your daughter and your son! It's fantastic to know that you've seen such amazing progress and that you're enjoying the lessons so much. We truly appreciate your kind words.
Water Babies
We've had a wonderful experience with…
We've had a wonderful experience with Water Babies. The instructors are patient, friendly, and make every lesson fun and engaging. The sessions are well organised, and it's been amazing to see our daughter's confidence and swimming skills grow each week. Highly recommend to any parent looking for a safe, supportive, and enjoyable introduction to swimming
12 July 2026
Reply from Water Babies
Thank you so much for your lovely review! We are absolutely thrilled to hear about your positive experience and how much your daughter's confidence and swimming skills have blossomed with us. It's fantastic to know our team's dedication to making lessons fun and engaging is appreciated. We look forward to seeing her continue to grow!
Water Babies
Tracy has been my little girls swim…
Tracy has been my little girls swim instructor since a newborn, she is now 6 months and loves the water! The classes are so welcoming and we look forward to them every week! Tracy is so patient and genuinely cares about each baby/child she teaches
12 July 2026
Reply from Water Babies
We're so happy to hear your little one is enjoying her swim classes and loves the water! It's wonderful to know our classes are welcoming and that our instructors are patient and caring. We look forward to seeing you both every week!
Water Babies
She loves her lessons
She loves her lessons, and can't wait to come in each week both Jess and Danny have been brilliant with her
19 July 2026
Reply from Water Babies
It's wonderful to hear that your daughter is loving her lessons and is so excited to come each week! We are thrilled that our team has made such a positive impact. Thank you for sharing your kind words about Jess and Danny!
Water Babies
Reply from Water Babies
We're glad you had a good experience. We appreciate your kind words about our team.
Water Babies
Over 3.5 years of amazingness!
We’ve just finished our lessons after over 3.5 years with Water Babies and have loved it! My daughter has learnt so many skills and her confidence in the water is just amazing! We are due with our second and have decided it’s a non- negotiable that he does swimming lessons with WB!
Over our time we’ve had Kate, Shelley and Esther - and each of them have been amazing! Nurturing, knowledgable and patient and have helped our daughter so much!
19 July 2026
Reply from Water Babies
Thank you for your lovely review. So happy to hear your little one has gained so much confidence and has loved her teachers too.
We look forward to seeing you all back in the future. :)
This is a fantastic thing to do with…
This is a fantastic thing to do with your little ones - the course structure is wonderful and it is a beautiful bonding experience particularly when they are babies. The teachers are absolutely brilliant and it is amazing to see how much my son has progressed in these classes and I have now enrolled our younger one too as a result:) thank you to the whole team, particularly to Dana, Lisa and Shannon
12 July 2026
Reply from Water Babies
Thank you so much for your wonderful review! We are absolutely thrilled to hear that you've had such a fantastic experience with us and that our classes have provided a beautiful bonding opportunity for you and your little ones.
It's truly rewarding to know that you've seen such great progress in your son, and we are delighted that you've chosen to enroll your younger child as well. We will be sure to pass on your kind words to the team.
Water Babies NE London :-)
We love our weekly sessions!
We love our weekly sessions! Our little boy has been going to Water babies since he was 9 weeks old - he’s 2 now! The lessons are fun and teach him skills without any of us realising. He has come on so much just with one lesson a week. We’ve had a few teachers and they’ve all been amazing. We currently have Kate, and she is brilliant.
12 July 2026
Reply from Water Babies
Thank you so much for your wonderful review! We are absolutely thrilled to hear how much you and your little one enjoy the weekly sessions and that he's been with us since he was 9 weeks old. It's fantastic to know that he's developed so many skills and confidence. We'll be sure to pass on your kind words to Kate!
Water Babies
Reply from Water Babies
Thank you so much for taking the time to leave us a 5-star review for your Water Babies lessons! We’re incredibly grateful for your kind words and are delighted to hear that you and your little one have had such a great experience with Water Babies. It’s fantastic to know that our friendly team has helped make your lessons so enjoyable.
We’ll be sure to pass your lovely feedback on to your teacher Kelly, who will be thrilled to hear she has made such a positive impression. Kelly is passionate about helping little ones grow in confidence and have fun in the water, so your comments mean a great deal.
We’re also so pleased that you’ve enjoyed your lessons at Chilternwood School, which is a fantastic venue for creating special memories together.
Thank you for choosing Water Babies to be part of your swimming journey. We truly appreciate your support and your glowing recommendation. We can’t wait to welcome you and your little one back to many more fun-filled lessons in the pool!
Excellent swimschool
Excellent communication, staff very friendly & welcoming. Understood my child’s difficulty with the water and have adapted to him. Best swim school we have ever used, would recommend them to anyone
19 July 2026
Reply from Water Babies
Thank you so much for your kind words, we are very happy to hear we have been able to adapt to your child's needs and make their experience in the water a positive one and will continue to do so in the future. It means a lot to us that you would recommend us!
Kind regards
Water Babies
Spennymoor Venue
Great changing facilities however usual classes been moved venue and cancelling as more of a travel. Teacher could show more enthusiasm given she is working with babies I expected a little more. Also parking can sometimes be an issue.
12 July 2026
Reply from Water Babies
Thank you for taking time to leave your feedback. If you would like to discuss other classes please call the office. You will be pleased to know over summer break the carpark is being extended x
Friendly & Welcoming
Leah is really friendly and welcoming. My little girl started at 7 months old and hated water but now she loves the water and even goes under the water. Highly recommended :)
19 July 2026
Reply from Water Babies
Thank you for your lovely review. I am so glad to hear you are enjoying your lessons with Leah. x
Fantastic
The lessons are fantastic and our little one is so water confident already! Jordan is a great teacher
19 July 2026
Reply from Water Babies
Thank you so much for your review and your kind words about Jordan, we are proud of all the teachers and the exceptional teaching skills they bring, Best Wishes Water babies
The teacher tries to engage each…
The teacher tries to engage each student and parent in every lesson. However the class size is too big for such a small lesson meaning that babies often become frustrated or bored. In the short space of time lessons have been cancelled due to lack of coverage which is annoying particularly for planned absences.
19 July 2026
Reply from Water Babies
We appreciate you sharing your feedback. We have noted your concerns regarding class sizes and the impact this has on engagement, as well as the frustration caused by lesson cancellations. We are currently in the process of training new teachers so that we are able to minimize the disruption to your lessons in future.
Water Babies
Reply from Water Babies
We are so glad to hear that you have had such a positive experience with our teacher, Jess. We truly appreciate your kind words and will let her know that she is appreciated!
Water Babies
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.