WatchWarehouse.com Reviews 443

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices and the wide selection of products available, often finding items they couldn't locate elsewhere. Many people are delighted with the quality of the products, noting that items arrive brand new, authentic, and exactly as described, often exceeding expectations. The ordering process is consistently described as easy and seamless, with many reviewers appreciating the fast and reliable delivery service. However, some customers experienced longer delivery times than advertised, occasionally due to issues with the shipping carrier or the requirement for a signature. A few other people also felt that the watch they received was not authentic or had discrepancies from the product description, such as incorrect hand colors or sizing issues requiring additional adjustments.

What people talk about most

Product

Reviewers mention positive feedback about product, with many customers expressing satisfaction with the... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast shipping, with many... See more

Price

Customers consistently note positive experiences with price, often finding the prices to be the best... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction with the product's... See more

Order

People report positive experiences with the ordering process, often describing it as easy and smooth, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I saw this watch on a friend’s wrist and knew that I had to have one. After a thorough online search, I discovered it at WatchWarehouse, complete with a detailed description and specifics, availabilit... See more

Rated 5 out of 5 stars

I noticed this watch on the wrist of someone I know and became completely obsessed with owning one just like it. After perusing numerous online websites, I found what I was in search of and at an exce... See more

Rated 5 out of 5 stars

Watchwarehouse provides the latest luxury watches at the best prices! Best value for your money. I received my purchase via Fedex without any issues. I will purchase from WW again in the future wit... See more

Rated 5 out of 5 stars

Ordered a new Breitling Navitimer that I've had my eye on. The entire process was as smooth as silk. Ordering was brainless; received the watch in 2 days as advertised, and it was absolutely flawles... See more


Company details

  1. Watch Store

Written by the company

Shop WatchWarehouse.com for Top Name Brand Authentic Watches on SALE & at the best discount prices anywhere Online Guaranteed!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

443 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Ordered a new Breitling Navitimer that…

Ordered a new Breitling Navitimer that I've had my eye on. The entire process was as smooth as silk. Ordering was brainless; received the watch in 2 days as advertised, and it was absolutely flawless. All the appropriate paperwork intact, and no surprises. I couldn't be more satisfied and I saved thousands. Thank you!!!

6 June 2025
Unprompted review
Rated 5 out of 5 stars

This was an excellent deal

This was an excellent deal. The watch is superb, and beautiful. It looks better than the pictures and it is very precise. Shipping and delivery times were fast. I could not be happier. Thanks!

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Bruce rocks

Bruce rocks! Got me a hard to find watch, fast, with 2 day shipping AND he was the cheapest retailer to do it by FAR.

10/10

27 May 2025
Unprompted review
Rated 4 out of 5 stars

Everything went as expected

Everything went as expected. Unfortunately I didn’t shop this watch diligently enough and noticed after I ordered the watch I found the same watch for $300 less from a competitor, Authentic Watches.com

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Beautiful Watch…

Received my watch and it is absolutely beautiful. Item came just as described. The size of the watch was smaller than expected. Very petite and I like that even better. Watch came in perfect condition. The only thing that concerned me was the watch came ticking. I wish there was a pin or something on the crown to prevent battery from being drained before usage.

21 May 2025
Unprompted review
Rated 1 out of 5 stars

Shocked

I ordered a watch on Wednesday 05/14/25. I wanted to go through pay-pal and I wanted to pay 6 months same as cash but pay-pal didn't want to do that they wanted me to pay interest so they offered a credit card. So I said yes thinking I will just pay it off in a couple months anyway. Everything went through and I even got a tracking number (paid extra for 1 day shipping). This morning I get to work and look at my emails and the email from them said "declined". Now they already have THE APPROX. 9 GRAND, IT WENT THROUGH IMMEDIATELY. They gave me no explanation, just said declined. They had my money in their hands and they declined to send the watch I bought. Sent a refund!!!
They will not respond and answer why. Now I'm sure they will come on here with some lame excuse because I have forced them to respond by letting you guys know what they did. I tried to get in touch with them but its like I'm blocked, no way in. I don't understand stupidity like this. They had my phone number, and should have called if they had a problem. They had my money in their hands! I'm not angry in the least, shocked maybe, but not angry. I'm insulted, like my little 8.5 or 9 grand isn't good enough. But that's just it, they don't have the nerve to talk to me about it. I don't trust them at all at this point. Good luck to you if you deal with them. I personally think they didn't even have that watch, And since I used paypal they couldn't get away with ripping me off. I think they are a scam.
I'm going to tell my story everywhere I can find a place to warn folks.

I've never charged back on that card I just got it. I buy online all the time with no problem. never charged back anything legit. But I knew you would answer on her like a coward. I've already got a nicer looking watch on the way and I will post about you every where I can. It is a blessing that sale didn't go through. Blame it on an insurance company, that's rich.

13 May 2025
Unprompted review
WatchWarehouse.com logo

Reply from WatchWarehouse.com

Michael, We have a credit insurance company that approves orders as they come in. Your order was declined by our insurance company because you have a history of chargebacks on your card and fraudulent orders associated with your email. Because of this, your order was declined and refunded.


When your order was declined, we attempted to call you two times yesterday to the number provided and you did not answer. We then cancelled and refunded the order and sent you an email.

You were refunded the same day you placed your order, YESTERDAY, and we made multiple attempts to contact you by phone and also sent you an email as you mentioned above. We are more than happy to speak with you, that's why we called and emailed you. Our business hours are 9AM to 4PM Monday through Friday. We answer every phone call during business hours, all you need to do is call us or write us an email and we're glad to discuss this with you further.

Rated 5 out of 5 stars

Great selection

Great selection. The filtering allowed it easy to find what I was looking for in my price range. TREMENDOUSLY FAST processing and shipping. Will use again

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Reasonable price with good service

The watch I've purchased was so great with reasonable
price. With their professional knowledge and communication(s) plus instruction(s) I could order the watch and received it quickly and easily.
Also their after sales service was very good with quick actions with prompt email response(s).

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Called with questions about a exchange and they were extremely helpful, totally fixed my issue. They're very customer oriented.

16 April 2025
Unprompted review
WatchWarehouse.com logo

Reply from WatchWarehouse.com

Glad to hear you had a great experience, thanks so much for writing a review and let us know if you have any questions or concerns in the future - we're here to help!

Rated 5 out of 5 stars

Happy with my exchange!

Thank you to the team for coordinating to exchange my gift for a different watch. Shout out to Ms. Jerica who made it all happen. Love my new Longines!

5 May 2025
Unprompted review
WatchWarehouse.com logo

Reply from WatchWarehouse.com

Hello! Glad everything worked out, thank you for your business

Rated 2 out of 5 stars

Monteblanc M164-No Case

The Monteblanc Pen M164 is an item I’ve wanted and was pleased to find it while browsing.

I am dissatisfied with the advertisement displayed showing a case with a lid that closes shut for the pen’s safekeeping; yet the case sent that I received did not have a lid. It was half of a case with a card board tray with no lid that closes shut as advertised.

Please send the correct case with respect to my purchase of the above item as deserved.

Thank you.

Dr. MF Freeman
8135 Laurel Bend Drive
Memphis, Tennessee 38125

9 May 2025
Unprompted review
WatchWarehouse.com logo

Reply from WatchWarehouse.com

Hello Dr. Freeman. Sorry to hear that you're having some issues with your item. Can you please send some photos of the box you received to info@watchwarehouse.com -- it seems as if perhaps the box was somehow damaged, this doesn't sound like the box we would have sent to you with this pen. It should have just been the standard Montblanc box.

Rated 5 out of 5 stars

Timely delivery

Timely delivery. Watch is authentic. Pleasure doing business.

1 May 2025
Unprompted review
WatchWarehouse.com logo

Reply from WatchWarehouse.com

Thank you for writing this review. We appreciate your business and hope you enjoy your beautiful new timepiece

Rated 5 out of 5 stars

Great Experience

Great pricing, super fast shipping, will order from here again!

23 April 2025
Unprompted review
WatchWarehouse.com logo

Reply from WatchWarehouse.com

Enjoy your new watch, thanks for your business!

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