Watch GangReviews 

4,000
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the quality and style of the watches, often finding that the products exceed their expectations. Many appreciate the subscription service for curating high-quality pieces and offering a fun way to expand their watch collection. The overall value for money is frequently highlighted, with people feeling the price is fair and often receiving watches worth more than the subscription cost. However, some customers also noted that the perceived value can be inconsistent, with some watches being found at lower prices elsewhere or not meeting expectations for higher-tier subscriptions. A few other people also felt that the quality of some watches, particularly those from lower tiers or mystery spins, was not always satisfactory, leading to disappointment.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality of the watches... See more

Quality

Customers generally report positive experiences with the quality of watches received, with many exceeding... See more

Subscription

Reviewers highlight positive aspects of subscription, with many expressing satisfaction with the quality of... See more

Value for money

Clients share ambiguous opinions on value for money, with some reviewers expressing satisfaction, finding... See more

Price

Reviewers mention ambiguous feedback about price, with some customers expressing satisfaction with the value... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was pleasantly surprised with both watches. The subscription watch had one flaw. That would be the silicone wristband. That quality and style of watch at least required leather. Besides that I was e... See more

Rated 4 out of 5 stars

Went with the Black Subscription and got the 40% off first month thru Facebook, have tried my luck at the wheel twice and all in all a pleasure to see WatchGang show up in the mail. Price for product... See more

Rated 5 out of 5 stars

Ive had a few issues with delivery and damages. With that said watch gang’s customer service has been outstanding! The issues have been resolved and I’m very satisfied with their responses. The watche... See more

Rated 5 out of 5 stars

Outstanding Company and brilliant marketing strategies! 9 watches so far and each of them has been promptly delivered and exactly as promised. Tremendous value and some real deals! Excellent way to ro... See more


Company details

  1. Watch Store
  2. Art & Antiques

Written by the company

Discover the thrill of finding your next favorite timepiece. On your schedule. With Watch Gang, you get access to a world of expertly curated watches from both emerging and established brands, delivered right to your door. Whether you're a seasoned collector or just beginning your watch journey, our subscription options let you explore new styles at your own pace, without the guesswork. But it’s not just about the watches. When you join Watch Gang, you become part of the largest and most passionate watch community in the world. Connect with fellow enthusiasts, share your collection, and discover what others are wearing, all while learning more about horology and craftsmanship. Members also enjoy exclusive access to deep discounts, limited-time offers, and surprise drops you won’t find anywhere else. Plus, every active subscriber is automatically entered into weekly watch giveaways, including the chance to win a Rolex, TAG Heuer, or Seiko. (Giveaways are subject to local laws and regulations.) Join Watch Gang today and experience the excitement of discovering new watches, engaging with a vibrant community, and unlocking access to perks and giveaways you won’t find anywhere else. Your next favorite watch is waiting.

Authenticity & Value Guarantee

Authentic watches worth more than you pay. Guaranteed!

All of our watches are certified to be 100% authentic, and every watch is worth more than the cost of its respective subscription plan–guaranteed!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(4,000)

246 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor experience

Poor experience. Canceled order and they refused cancelation. Cheap products you can buy cheaper elsewhere.

17 November 2025
Unprompted review
Watch Gang logo

Reply from Watch Gang

Hi Billy,

We’re sorry to hear about your experience.

Please know that we already have tickets open and are actively working to get your issue resolved. Regarding pricing, we strive to offer quality products and service. If cheaper alternatives exist elsewhere, that’s certainly your choice, but our cancel and return policies are in place to ensure fairness and consistency for all Watch Gang members.

Thank you for your patience as we work to take care of you.

Rated 1 out of 5 stars

I ordered a wheel spin for $175 just…

I ordered a wheel spin for $175 just recieve a worth no even worth $100 with damages. When went to watch gang to ask about it they avoided me. So much for a watch worth more than what you spent.

4 November 2025
Unprompted review
Watch Gang logo

Reply from Watch Gang

Hi there,
Thanks for sharing your feedback. We’re sorry to hear you’re unhappy with the item you received. However, we couldn’t find any record of you reaching out to our support team regarding this issue.

We take concerns about product value and condition very seriously and are always happy to help resolve any problems. If you believe the item you received was not as described, please contact our support team so we can investigate and make this right.

We’re committed to providing a positive experience, and we hope you’ll give us the opportunity to assist you directly.

Rated 5 out of 5 stars

I Won an Omega!

I spun the mystery wheel and got an Omega what could possibly be better than that?! I do miss the old days when 000 was part of Watch Gang and now I don't see them represented on the wheel very often. But I love the specialty wheels and that's usually what I do. I used to have a WG subscription but I seriously got way too many watches and had to cut back so now I just spin the wheel!

4 November 2025
Rated 4 out of 5 stars

A truthful pov

I find the diversity of the time pieces enjoyable,and watch gang so far seems time and price worthy, unfortunately there is a discord delivery when it comes to the monthly watch and the mystery spin watch

4 November 2025
Rated 5 out of 5 stars

First watch received

I have received one watch so far and it is a very nice quality watch. I also love the style that was sent out. Well worth the money spent.

24 October 2025
Rated 3 out of 5 stars

Great watches just dont get hopes up for more than level 1 on the wheel.

Every watch i have received has been beautiful and I really like them. Just would like to have better odds at more than level 1

24 October 2025
Watch Gang logo

Reply from Watch Gang

Thanks so much for your review and for being part of the Watch Gang community! We’re really glad to hear you’ve been enjoying your watches. We appreciate the feedback about the Wheel, we’ll definitely share your thoughts with our team as we keep working to make the experience even better.

Rated 3 out of 5 stars

More Levels past 1

It would be great if Wheel Spins had a higher chance of getting past level 1

17 October 2025
Watch Gang logo

Reply from Watch Gang

Thanks for the feedback! We appreciate you sharing your thoughts on the Wheel Spins. We’re always looking for ways to make the experience more exciting and rewarding. We’ll pass your suggestion along to the team!

Rated 5 out of 5 stars

Fantastic company!

I’ve been getting watches for months at the platinum level. So far I have not been disappointed! Great company so far!

21 October 2025
Rated 3 out of 5 stars

I have been a Watch Gang member for…

I have been a Watch Gang member for over a year and for the most part my experience has been good. But lately the service has been poor to nonexistent. I am day 28 of making an order and the watch has not shipped and customer service keeps saying they are looking into it. They advertise 3-5 days to ship. I am definitely hurting their average on this order.

18 October 2025
Unprompted review
Watch Gang logo

Reply from Watch Gang

Thank you for being a member for over a year. We truly appreciate your loyalty and the honest feedback. I’m very sorry to hear about the delay and the frustration it’s caused. You’re absolutely right. 28 days is far beyond our usual 3–5 day shipping timeframe, and this isn’t the level of service we aim to provide.

We've escalated this and made it a top priority.

We appreciate your patience and the chance to improve your experience. Thank you again for bringing this to our attention.

Rated 2 out of 5 stars

Not my style...

Not my style...
This month's watch wasn't my style at all. First one I've been disappointed in.

6 October 2025
Watch Gang logo

Reply from Watch Gang

Sorry to hear this month’s watch wasn’t your style. Please reach out to our support team so we can figure out a way to turn this around for you!

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