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Watches of Wales Reviews 

522
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent products, including stunning watches and other high-end prizes, often highlighting their quality and variety. They also appreciate the fair and transparent competition format, which offers good odds and an engaging experience. Many people highlight the outstanding service and smooth user experience, noting the staff's exceptional helpfulness, knowledge, and professional approach throughout their interactions. Reviewers find the entire process, from purchasing items to entering competitions, to be straightforward and enjoyable. However, some customers also noted that despite repeated attempts, they have not yet been successful in winning a prize.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the high standard and varied... See more

Competition

People report positive experiences with competition, highlighting the very good competitions with great... See more

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism,... See more

User experience

Users describe positive interactions with user experience, consistently praising the ease of use and... See more

Service

Clients share positive opinions on service, consistently describing it as outstanding, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great new competition format with 3 prizes, these guys are open, transparent and always approachable and take on board feedback. We usually buy a ticket, for this draw we've bought 5. Wish them every... See more

Company replied

Rated 5 out of 5 stars

Had an appointment with Paul regarding selling some jewellery. He was very polite and explained everything with no pressure into selling my gold.I would definitely recommend to anyone who is thinking... See more

Company replied

Rated 5 out of 5 stars

Entered a watch competition again, only takes 1 ticket! Have to say these competitions are fair and transparent so when we have a spare few quid and we see a nice watch we give it a go, especially if... See more

Company replied

Rated 5 out of 5 stars

An amazing chance to win stunning watches and other high-end prizes – it really doesn’t get better than this! Highly recommend Watches of Wales to anyone who loves quality, excitement, and the thrill... See more

Company replied


Company details

  1. Watch Store
  2. Jewelry Store

Written by the company

Watches of Wales Group is a trusted UK provider of luxury watches, jewellery and precious metal services. Through Watches of Wales, customers can buy authentic luxury timepieces and jewellery from prestigious brands such as Rolex, Omega and Patek Philippe. Watches of Wales Competitions offers fair and transparent prize competitions, giving people the chance to win luxury watches and high-value prizes for as little as £9.99. Across all our services, we focus on transparency, customer care and delivering a smooth, professional experience every time.

We sell quality as standard

Written by the company

With over 20 years' experience, we specialise in the buying and selling of the worlds finest watches. From second-hand Rolex watches to pre-owned Omega watches, we ensure any watch you buy from us is a quality investment. All of our watches have been meticulously inspected against our stringent requirements.
Fair and transparent draws
Once the competition has ended – whether this is because we sold all tickets, or the competition’s end date has been reached – we will announce when the draw will take place via our social media and email channels. To fairly draw a winner, we use a website called random.org which is a third-party supplier ensuring a fair draw for each competition. Each draw is documented on the site and ready to be seen by the public.
We pay the best prices for gold
Are you looking to sell your gold? Maybe you have a load of old jewellery, coins, medals, or a Rolex Watch? Gold Buyer Wales is a family run business with over four decades of experience. We are known for paying the highest prices around for gold and precious metals and have shops in Pontyclun and Tonypandy.

Contact info

Promotion box for Watches of Wales

The Home of Luxury Competitions

Visit our competitions page to see our latest prizes!

4.9

Excellent

TrustScore 5 out of 5

522 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(522)

388 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just wanted to thank watches of Wales…

Just wanted to thank watches of Wales for my watch very satisfied with it and will definitely be playing again great people great service all round

4 March 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hi Ezekiel

We're really pleased to hear that you're happy with your watch and that you had a great experience with us.

Congratulations again on your win, and we look forward to seeing you in future competitions!

All the best, The WOW Team

Rated 1 out of 5 stars

Didn't see the draw

Didn't see the draw, no idea who won. I'm guessing it wasn't me.

1 March 2026
Watches of Wales logo

Reply from Watches of Wales

Hi there, thank you for your message.

Please bear in mind that the draw hasn't even happened yet. It always happens the following day at 10am. So you could be the winner still, but the draw hasn't even started.

We would kindly ask you to reconsider your review please as a one-star review of this kind is quite unjust and unnecessarily damages our reputation.

Best of luck for later,

the WoW team

Rated 5 out of 5 stars

Well worth the money 💰

Straight forward ! And you think your going to win 😁 👍👍💰

1 March 2026
Watches of Wales logo

Reply from Watches of Wales

Hello!

There are always good odds and the ticket are priced at a fair price, so good luck and fingers crossed for you for any competitions you enter 🤞🏼thanks for the feedback.

All the best, The WOW Team

Rated 5 out of 5 stars

My Wife won the Chanel bag from 1…

My Wife won the Chanel bag from 1 ticket purchase!!
Over the moon........

Thansk WoW team!!

2 March 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hey Andreas

Wow, huge congratulations to your wife! 🎉 We’re thrilled to hear she’s over the moon with her new Chanel bag. Thank you so much for leaving the review, the WoW team is delighted for you!

All the best, The WOW Team

Rated 5 out of 5 stars

Great prizes to be won!

Great prizes to be won 🤞Super easy to enter and navigate the site.

1 March 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Julie

That's what we love to hear, super easy to navigate the site!

Good luck with your next entry 🤞🏼

All the best, The WOW Team

Rated 5 out of 5 stars

Friendly

Friendly, helpful, good advise. Good prices paid.

27 February 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hi Derrick

Thanks for this feedback, really appreciated.

All the best, The WOW Team

Rated 5 out of 5 stars

Ease of use and variety of items to…

Ease of use and variety of items to choose from in the competition

26 February 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Masood

Thanks for the feedback! 😊 We’re glad you’re enjoying the ease of use, that's really important to us to make everything as user friendly as possible. Good luck in your next competition entry!

All the best, The WOW Team

Rated 5 out of 5 stars

Great competitions

Great competitions - I have been fortunate to be a winner in one of these.

Their used range stock is also great, very well priced.

26 February 2026
Watches of Wales logo

Reply from Watches of Wales

Hi Paul

Thanks so much!

We’re thrilled you’ve been one of our winners and found value and quality in our used range.

Hope to see you back soon!

All the best, The WOW Team

Rated 5 out of 5 stars

5 star company

5 star company

25 February 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Graeme

Thanks for the 5⭐⭐⭐⭐⭐ - really appreciate them.

All the best, The WOW Team

Rated 5 out of 5 stars

Fantastic experience selling watch

Fantastic experience! The boys were brilliant, felt completely at ease throughout the process and couldn't recommend them enough. I was selling my Breitling watch to them and never felt pressured into anything. Just super nice bunch of people!

24 February 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Ah, thank you so much, that’s amazing to hear Tyler! 🙌

We’re really glad you felt comfortable and never under any pressure, that’s exactly how it should be when selling something like your Breitling. It was an absolute pleasure dealing with you.

Thanks again for the kind words and for choosing us, it genuinely means a lot. You’re always welcome back anytime!

All the best, The WOW Team

Rated 5 out of 5 stars

Watches of Wales Competition

Via a competition run by Watches of Wales, I’m a very lucky winner, and now owner of a Rolex, Datejust Watch.
To enter is very straightforward via their app, with what I always considered good odds of winning high value items.
I’m proof that it can happen …!!
Highly recommended.
Richard Leggate

18 February 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Wonderful news Richard, another winner.

We tend to run 3 to 4 competitions each week so it's great to get feedback on here from one of our winners - thank you for leaving this review.

All the best, The WOW Team

Rated 5 out of 5 stars

Called to get a quote for some gold I…

Called to get a quote for some gold I wanted to sell. WOW beat all other quotes I had hands down. Great to meet Paul who was professional and friendly and can recommend.

20 February 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hi David

Paul says thank you for your kind comments and he is glad he could offer such a competitive price.

All the best, The WOW Team

Rated 5 out of 5 stars

Really easy and smooth process to buy…

Really easy and smooth process to buy tickets and I think the tickets are fantastic value

18 February 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Megan

We go to a lot of effort to ensure the buying process is as smooth and as uncomplicated as it can be, it's great to get your feedback on ticket price too, thank you.

All the best, The WOW Team

Rated 5 out of 5 stars

Great

Great people. Great competitions. Great watches

17 February 2026
Watches of Wales logo

Reply from Watches of Wales

Thank you Bob

We really appreciate your comments.

All the best, The WOW Team

Rated 5 out of 5 stars

Great experience

Great experience, honest lovely person to deal with and got the best price !
Definitely come back again

19 February 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hey Hamza

Honest through and through, that's the foundation of Watches of Wales and one which has helped us to help customers just like you, thanks for the review.

All the best, The WOW Team

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