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Watches of Wales Reviews 

520
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent products, including stunning watches and other high-end prizes, often highlighting their quality and variety. They also appreciate the fair and transparent competition format, which offers good odds and an engaging experience. Many people highlight the outstanding service and smooth user experience, noting the staff's exceptional helpfulness, knowledge, and professional approach throughout their interactions. Reviewers find the entire process, from purchasing items to entering competitions, to be straightforward and enjoyable. However, some customers also noted that despite repeated attempts, they have not yet been successful in winning a prize.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the high standard and varied... See more

Competition

People report positive experiences with competition, highlighting the very good competitions with great... See more

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism,... See more

User experience

Users describe positive interactions with user experience, consistently praising the ease of use and... See more

Service

Clients share positive opinions on service, consistently describing it as outstanding, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great new competition format with 3 prizes, these guys are open, transparent and always approachable and take on board feedback. We usually buy a ticket, for this draw we've bought 5. Wish them every... See more

Company replied

Rated 5 out of 5 stars

Had an appointment with Paul regarding selling some jewellery. He was very polite and explained everything with no pressure into selling my gold.I would definitely recommend to anyone who is thinking... See more

Company replied

Rated 5 out of 5 stars

Entered a watch competition again, only takes 1 ticket! Have to say these competitions are fair and transparent so when we have a spare few quid and we see a nice watch we give it a go, especially if... See more

Company replied

Rated 5 out of 5 stars

An amazing chance to win stunning watches and other high-end prizes – it really doesn’t get better than this! Highly recommend Watches of Wales to anyone who loves quality, excitement, and the thrill... See more

Company replied


Company details

  1. Watch Store
  2. Jewelry Store

Written by the company

Watches of Wales Group is a trusted UK provider of luxury watches, jewellery and precious metal services. Through Watches of Wales, customers can buy authentic luxury timepieces and jewellery from prestigious brands such as Rolex, Omega and Patek Philippe. Watches of Wales Competitions offers fair and transparent prize competitions, giving people the chance to win luxury watches and high-value prizes for as little as £9.99. Across all our services, we focus on transparency, customer care and delivering a smooth, professional experience every time.

We sell quality as standard

Written by the company

With over 20 years' experience, we specialise in the buying and selling of the worlds finest watches. From second-hand Rolex watches to pre-owned Omega watches, we ensure any watch you buy from us is a quality investment. All of our watches have been meticulously inspected against our stringent requirements.
Fair and transparent draws
Once the competition has ended – whether this is because we sold all tickets, or the competition’s end date has been reached – we will announce when the draw will take place via our social media and email channels. To fairly draw a winner, we use a website called random.org which is a third-party supplier ensuring a fair draw for each competition. Each draw is documented on the site and ready to be seen by the public.
We pay the best prices for gold
Are you looking to sell your gold? Maybe you have a load of old jewellery, coins, medals, or a Rolex Watch? Gold Buyer Wales is a family run business with over four decades of experience. We are known for paying the highest prices around for gold and precious metals and have shops in Pontyclun and Tonypandy.

Contact info

Promotion box for Watches of Wales

The Home of Luxury Competitions

Visit our competitions page to see our latest prizes!

4.9

Excellent

TrustScore 5 out of 5

520 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(520)

387 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The chance to win

The chance to win

18 April 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Angelo

Yes, every ticket purchased is a chance to win, good luck to you!

All the best, The WOW Team

Rated 5 out of 5 stars

I have been entering WoW competitions…

I have been entering WoW competitions for a few months now, admittedly I have been extremely lucky as I have only entered a handful of competitions in that time and I have just won a Rolex GMT II with two tickets purchased. Cannot believe it honestly! The watch has since arrived, packaged well, exactly as described and is stunning! I have been playing lots of other comp sites for years and never won a thing, like I say extremely lucky in this instance, but as they say “you’ve got to be in it to win it” The odds at WoW are very good. Buying tickets is very simple, draws are held on instagram 10am following the day after the draw has closed. I like is how swift the draws are, straight to the point, only suggestion would be showing off the watch a little before the draw. Overall I cannot recommend them enough, get buying your tickets and good luck !

15 April 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hi Matthew

Thanks so much for the amazing review, we really appreciate you taking the time to share your experience!

Huge congratulations again on winning the Rolex GMT II, what an incredible result from just a couple of tickets but thanks for taking part in all the comps you have entered to date! We’re glad to hear everything arrived safely and exactly as expected.

It’s great to know you’ve found the process simple and the draws clear and efficient, that’s exactly what we aim for. We also really appreciate your suggestion about showcasing the watch more before the draw; that’s something we’ll definitely look at improving.

Thanks again for your support, and best of luck in the next one!

All the best, The WOW Team

Rated 5 out of 5 stars

Just want to say a massive thank you to…

Just want to say a massive thank you to Paul for all his support and expertise in valuing a watch and jewelry for probate - quick, friendly and professional.

1 April 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hi Tom

Paul said you are very welcome, he was happy to help and if you need any further assistance in the future, please don’t hesitate to get in touch.

All the best, The WOW Team

Rated 5 out of 5 stars

I recently won a tag Formula One on…

I recently won a tag Formula One on your competitions even though it wasn’t one of the higher end watches what I always enter a win is still a win!!😁 I also love the fact that it’s always great odds and you don’t constantly pester throughout the day with emails and text messages like some of the other competition sites, that sell tickets for pennies with a 10,000,000 to one chance of winning😂🙈

9 April 2026
Watches of Wales logo

Reply from Watches of Wales

Thank you so much for your great review, Brett! 😊

Congratulations on your TAG Heuer Formula 1 win 🎉 a win is a win, and we’re delighted you’re enjoying it!

We really appreciate your kind words about the experience, odds, and comms style. It means a lot to hear that you value the balance we try to strike.

Thanks again for your support, and we hope to see you back in more draws soon, best of luck! 🍀

All the best, The WOW Team

Rated 5 out of 5 stars

5 stars for value, service. My favourite competition site.

I have been playing with WoW for about 15 months and usually buy 1 or 2 tickets for the competitions I'm interested in winning. They have an amazing variety of prizes on offer each week with something for all tastes over the month.

Last week I got the great surprise of seeing my name being picked out in a draw! I was buzzing with excitement.

I got a call almost immediately from the team and they explained the next steps, I never had to do anything and I received the tracking info and my prize a few days later.

The watch is even more stunning in person and the value for money from the guys is second to none. The team are friendly and I couldn't recommend taking a chance and entering more. I've been telling all my friends and family!

Good luck everyone and thanks again WoW, you have made my week!

2 April 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hello!

Thank you so much for your amazing review! We’re thrilled to hear you’ve enjoyed playing with us over the past 15 months and that you had such a great win 🎉

It’s fantastic to know the whole experience was smooth, and that you’re loving your prize even more in person 🌟

We really appreciate your kind words about the team and your recommendation. Thanks for being part of it, and we wish you the best of luck in future draws!

All the best, The WOW Team

Rated 5 out of 5 stars

Easy to use and great prizes just a…

Easy to use and great prizes just a shame i cant win.

12 February 2026
Watches of Wales logo

Reply from Watches of Wales

Hey

Thanks for the great feedback! Glad you’re enjoying it, and hopefully your win isn’t far away 🤞

All the best, The WOW Team

Rated 5 out of 5 stars

Better luck next time.

I have partaken in the Watches of Wales competition for a number of years. The odds are very good. Alas I have not been successful yet. Saying that, I like the email updates when entered in a competition and of course the products on offer. Fingers crossed for next time.

24 March 2026
Watches of Wales logo

Reply from Watches of Wales

Hi John

Thank you for sticking with us over the year, we really appreciate it! We’re glad you enjoy the competitions and the updates, and we’ll definitely keep our fingers crossed for you 🤞 Hopefully it’s your turn for a win very soon!

All the best, The WOW Team

Rated 5 out of 5 stars

Professional and polite a real pleasure…

Professional and polite a real pleasure to do business with excellent service

5 April 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Lee

Thank you for your kind words! We’re delighted you found the service professional and polite, it was a real pleasure doing business with you. We truly appreciate your custom and look forward to helping you again in the future.

All the best, The WOW Team

Rated 5 out of 5 stars

Easy to enter

Easy to enter - excited at the possibility of winning!

3 April 2026
Watches of Wales logo

Reply from Watches of Wales

Hi Nick

Thanks and fingers crossed for a win soon - somebody has got to win 🤞🏼

All the best, The WOW Team

Rated 5 out of 5 stars

Excellent Service

We visited Watches for Wales in Pontyclun and received a warm welcome from Paul. We found Paul to be friendly, genuine and professional. Paul offered a fair purchase price for my gold coins, with no pressure to sell, and was more than happy to advise me on the value of a few sentimental pieces of jewellery. Thank you for an excellent experience, Paul.

3 April 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hi Emma

Thank you so much for your lovely review! We’re delighted to hear you had such a positive experience in our Pontyclun shop. Paul is especially pleased to know his approach and advice made you feel comfortable and well looked after.

We really appreciate you taking the time to share your feedback, and we hope to welcome you back again in the future.

All the best, The WOW Team

Rated 5 out of 5 stars

Great company

Played a few competitions over a few months, quick and easy to play, good value.
Have just won a Tudor Black Bay!
Just received call to confirm and arrange to collect.
Great service!

3 April 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hey Clare

We’re thrilled you’ve enjoyed playing and huge congratulations on winning the Tudor Black Bay, what a prize! 🎉

We hope you love it, and look forward to seeing you in more competitions soon.

All the best, The WOW Team

Rated 5 out of 5 stars

The company runs great compactions &…

The company runs great compactions & they are very transparent feel like I genuinely have a chance to win.

29 March 2026
Watches of Wales logo

Reply from Watches of Wales

Hi Anthony

Thanks and you absolutely do have the chance to win, the odds are good 😀

All the best, The WOW Team

Rated 5 out of 5 stars

Great company great prices.

Great company great prices.

29 March 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Gav

Succinct and to the point - thanks for your feedback!

All the best, The WOW Team

Rated 5 out of 5 stars

great site navigation and quality…

great site navigation and quality watches on offer

29 March 2026
Watches of Wales logo

Reply from Watches of Wales

Hello

That's great to hear that the site was easy to navigate and you enjoyed the range of watches on offer. Thank you.

All the best, The WOW Team

Rated 5 out of 5 stars

Competitions

Competitions are straight forward and easy to enter.

26 March 2026
Watches of Wales logo

Reply from Watches of Wales

Hey

Exactly the kind of feedback we love to read, thanks 😊

All the best, The WOW Team

Rated 5 out of 5 stars

Very easy to enter


Easy to follow instructions

22 March 2026
Watches of Wales logo

Reply from Watches of Wales

Hi Peter

Making everything user friendly is one of our main goals, so we appreciate the feedback!

All the best, The WOW Team

Rated 5 out of 5 stars

Excellent service.

Excellent service. Paul went above and beyond when we had an issue placing the order. Would 100% recommend.

20 March 2026
Watches of Wales logo

Reply from Watches of Wales

Hi Jackie

We love to hear feedback on the service we provide, thanks for leaving a review.

All the best, The WOW Team

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