Watches of America 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

i bought a watch from them and when i received it, it didn’t meet my expectations so as a normal person i wanted to return it but reaching them was literally impossible. They’re confusing and don’t ev... See more

Rated 3 out of 5 stars

I like the style and interchangeable concept of the bands… But both bands have deteriorated too rapidly to be able to wear them often or at all. Noxbridge is almost unresponsive to recognizing the... See more

Company replied

Rated 5 out of 5 stars

Bought 2 watches, Diesel big Daddy & Hugo Boss for myself and my dad. We absolutely love it. My expectations were very neutral when I placed the order but honestly, I am impressed. Delivery within 3 d... See more

Rated 1 out of 5 stars

I made an order that hasn’t been fulfilled yet. It has been over six months and I’ve requested a refund and it still hasn’t been given to me. I even offered to accept the order to be fulfilled if they... See more

Company details

  1. Watch Store

Written by the company

Watches of America Provides an extensive list of watches for you to choose from at unbelievably low rates. We take pride in our sourcing efforts to bring these watches at affordable prices and fast shipping to and from within the USA. All Watches are 100% guaranteed to be authentic.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Went to site to buy RAdo watch they…

Went to site to buy RAdo watch they show over 400 all sold out!! Good prices but none available!

17 August 2022
Unprompted review
Watches of America logo

Reply from Watches of America

Hi there! Thank you for your feedback, it has been shared with the concerned department. We are defiantly looking to expand our watches with many brands.

Rated 1 out of 5 stars

watch broken . first time reaching out.

hi . we received the marc jacobs watch but we have had trouble starting right away. some of the details on the face came loose and it gets in the way of the watch movements sometimes causing the watch to stop completely
my mistake that i have not reached out to the retailer up until now.

8 August 2022
Watches of America logo

Reply from Watches of America

Hi Sara, we have already sorted this out and sent you the replacement for your daughter. Please reconsider your review whenever you can :)

Thank you

Rated 1 out of 5 stars

SCAM SCAM SCAM!!!!

SCAM SCAM SCAM!!!!! I’d give negative 0 if possible!!!! This makebelive business is a joke. Orders a watch over 200$ and it arrived broken and dirty … the customer service is by far the worst ever… accused me oh causing the damage , told me I couldn’t get a refund or exchange but would give me a credit…. Total be bs I never got any credit… they stop replying to me when I asked about i sending them several emails…. And they even gave me a fake number to call for assistance and the number isn’t even a working number!!!! I shop online all the time and the is my 1st review ever… I never gave a review the time even if I was unsatisfied with an item but this sale from watches of America was sooooooooo freaking horrible… how can they get away with this

7 August 2022
Unprompted review
Watches of America logo

Reply from Watches of America

Hi Lashora, I am very sorry you feel this way. However, as mentioned to you by email, this is a transparent silicon / nylon material and it is very normal for dust to show or get exposed since it’s a transparent strap.

Please note that all our products are brand new we have not shipped you a used product as we do not store any used watches. We have a very strong quality control team who always asses the watches before shipping to customers.

We emailed you on the 8th of July asking for photos and you have replied back to us with the photos on the 22nd July. You replied back after 14 days, it seems the dust was from normal wear & tear.

We've offered you a store credit to make it up to you. Again, we apologies for the inconvenience caused, your feedback is always important to us as we are equally grateful when customers let us know when things didn't quite go to plan.

Thank you Lashora.

Rated 5 out of 5 stars
Watches of America logo

Reply from Watches of America

Garza, thank you for taking the time to leave us a review. It means a lot to us. We hope that you liked your Michael Kors watch it's one of our best sellers great choice. Come back and order with us soon!

Rated 5 out of 5 stars

Best online store in the USA ,,,,

Best online store in the USA ,,,,, great jobb

6 July 2022
Watches of America logo

Reply from Watches of America

Hi Spencer! Thank you very much for taking the time to leave us a lovely review, we are glad that Watches of America is your go-to store! Thank you for your second purchase with us and we hope to see you again Spencer.

Rated 5 out of 5 stars

I love the watch

I love the watch. A lot of compliments on my choice.

4 July 2022
Watches of America logo

Reply from Watches of America

Hi John! Thank you for your feedback, we are glad you liked your Diesel watch. We hope to see you soon!

Rated 1 out of 5 stars
Watches of America logo

Reply from Watches of America

Hi Leonard, I am very sorry to hear this. We have replied to your email asking you to please send us a short video of the whole watch so we can properly assess the condition of the watch and help you further, but we never received an email back from you.

Please if you can email us back so we can help you as we don't want you to have a negative experience with us :) Thank you Leonard and we are very sorry for any inconvenience caused.

Rated 1 out of 5 stars

Product was not even close to the…

Product was not even close to the photo! And to correct this I was supposed to pay the shipping to exchange the item. The address on the website is in the United States...but it actually came from Dubai. Everything was very misleading

29 June 2022
Watches of America logo

Reply from Watches of America

Hi Amy,

I completely understand the frustration, and I am very sorry you feel this way, however as previously mentioned, we do have Returns & Exchanges Policy "Items may vary slightly in size, colour, and pattern to those visible on the online store".

We were more than happy to exchange the watch for you however you refused because according to our T&Cs, "The customer must pay for postage and handling" and we never heard back from you.

We are based in the United States, but we keep our stock in US, AUS, NZ, UK, and UAE to have a world-wide reach. The location of dispatch depends on the model you purchased.

Thank you Amy for letting us know about this. Your feedback helps us do better and we are looking to improve our product photos.

Rated 1 out of 5 stars

I never received my package I have been…

I never received my package I have been emailing for months and they are still making me pay for it

22 June 2022
Watches of America logo

Reply from Watches of America

Hi Carrington,

We have not received any emails from you, please make sure you're sending the emails to: info@watchesofamerica.com

We are very sorry that you feel this way, however your package has been delivered on the 28th March at 09:49am. We have emailed you the Proof of delivery as well. Is there anybody in your house or neighborhood who could have picked it up for safekeeping? If not then the next step is to file a missing package claim with DHL. Once it's confirmed with DHL that it is indeed missing/stolen then we will go ahead and proceed with a replacement.

We are very sorry for the inconvenience caused, I completely understand how frustrating this is. Please email us back at info@watchesofamerica.com so we can hopefully solve this issue.

Thank you very much Carrington,
Alex

Rated 5 out of 5 stars

everything was perfect

everything was perfect! thank you

18 June 2022
Watches of America logo

Reply from Watches of America

Thank you, Gregory. We value the positive review and are happy to hear that you enjoyed your experience with us. See you soon!

Rated 1 out of 5 stars

Horrible

Horrible. The product the customer service everything was absolutely awful . Will never purchase from them again they are SCAMMERS

15 June 2022
Watches of America logo

Reply from Watches of America

Hi Bianca,

We are very sorry you feel this way. It seems that you have purchased with us twice under the impression that Klarna confirmed they cancelled your first order. We were not notified regarding this at all, but only after you have received your packages. This seems that there was a misunderstanding between you and Klarna. As mentioned Bianca, we completely understand your situation and unfortunately, according to our T&Cs, we cannot process the refund in this case. We informed you that we would be more than happy to exchange the watches with different models regardless the price difference.

Again, we are very sorry and we would love to offer you a store credit for the inconvenience caused.
Please reach out to us at info@watchesofamerica.com so we provide you the store credit.

Thank you Bianca,
Alex

Rated 5 out of 5 stars
Watches of America logo

Reply from Watches of America

Hi Payne!
Thank you very much for your positive feedback! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and order with us soon. Cheers!

Rated 5 out of 5 stars

I ordered a watch

I ordered a watch. I liked the quality of the watch and not so much the price.

16 May 2022
Unprompted review
Watches of America logo

Reply from Watches of America

Hi Kimberly!
Thank you very much for your positive feedback! Much appreciated. We make sure we provide the best quality for our customers :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look