Waste Removal USA Reviews 

1,231
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and knowledgeable, making interactions pleasant and efficient. The service is frequently highlighted for its ease of use, timely delivery, and prompt pickup, with dumpsters often placed exactly as requested. Many people also appreciate the competitive pricing and transparent quotes, noting the absence of hidden fees. However, some people mentioned issues with delivery timing, experiencing delays in receiving their dumpsters or noting that promised delivery times were not met, which caused scheduling conflicts.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, praising the prompt, courteous, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the professionalism,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the promptness and efficiency... See more

Price

Reviewers mention positive feedback about price, with many finding the pricing competitive and fair, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a dumpster and had a mix up with the home owner. Heather handled my original order and was super professional and helpful. Jason handled the cancellation promptly and did a great job trying... See more

Company replied

Rated 5 out of 5 stars

For starters they probably have some of the most competitive prices around and Amber is simply the greatest all around (congrats on promotion) Mr. Jackson is the male version of Amber he's easy to wor... See more

Company replied

Rated 5 out of 5 stars

We had a really positive experience with Waste Removal USA. I was able to reserve a dumpster online and it was delivered in a timely manner. When it was full, I called for pickup and it was picked up... See more

Company replied

Rated 5 out of 5 stars

I talk to Jackson who was very helpful and and very sweet I told him what I needed and My dumper was drop off very early morning the next day it was place perfectly in my driveway no one was blocked... See more

Company replied


Company details

  1. Waste Management Service
  2. Construction Equipment Supplier
  3. Equipment Supplier

About Waste Removal USA

Written by the company


At Waste Removal USA our focus is you. We feel that by doing this you can focus on receiving the best customer service possible. This model has allowed us to rent thousands of dumpsters and roll-off containers to happy customers just like you. We can have your dumpster delivered and picked up on your schedule so you can finish your project on time. Why chance something with the rest when you can deal with the best!

Dumpster Types

Residential
Construction
Yard Waste
Concrete
Roofing

Waste Removal USA offers roll-off dumpsters that make any residential & commercial renovation, cleaning, and demolition jobs easy. We make it fast and simple to rent a roll-off dumpster for your home or business for any size project. Dumpsters can be delivered the same or the next day if needed. Waste Removal USA offers service in many parts of the United States, so make sure to check our local service areas.

Dumpster Sizes

10 Yard
15 Yard
20 Yard
30 Yard
40 Yard

When you call one of our specialists, they will take the time to listen to your needs and help guide you to the right container for your job. Our goal is to ensure a pleasant experience from beginning to end. As a result, we also have longer rental periods so you do not have to rush to get your project completed. Many of our weekend warriors choose us to provide a dumpster for their project and they feel more comfortable knowing that we are putting them first.

Some common jobs for dumpster rentals include, but are not limited to, basement/garage cleanup, tree debris, driveway replacement, roof replacement, flooring replacement, pool building, fencing, retaining walls, home renovations, and new construction.

Regardless of how small or large your project is, we are here to help. We have multiple dumpster sizes available to rent. Give us a call or get a quote online today – our team of customer service specialists are standing by to serve you!

Waste Removal USA

Written by the company

Customer-First Dumpster Rentals
We provide temporary dumpster rentals across the United States for commercial and residential waste removal projects. Our team delivers roll-off dumpsters the same day and the next day for construction clean up, home clutter clean up, and other types of trash removal projects. We offer dumpster rentals in a variety of sizes to fit your specific needs. Whether you need a large dumpster to keep your construction site clean or you just need a small dumpster rental for spring cleaning, we've got you covered. When you rent a dumpster from Waste Removal USA, you get professional service, fast delivery, and the most affordable rental rates on the market.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,231)

166 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service from…

Excellent customer service from Heather. Very accommodating, pleasant and knowledgeable

24 February 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi, Robert - thank you so much for your fantastic, 5-star review based on your interaction with Heather! We are so glad that you felt we were able to provide an accommodating and pleasant dumpster rental experience for you. If you have any other questions we can address, please do not hesitate to reach out to Heather or one of our team members, and we will be more than happy to assist you. We appreciate the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you so much for your fantastic review based on your recent experience with Jacob! We are so glad to know that you loved your dumpster rental service with Waste Removal USA, and we appreciate the opportunity to earn your business. If you need anything at all, please do not hesitate to contact Jacob or one of our team members at your earliest convenience. - WRUSA Team

Rated 5 out of 5 stars

Fast quotes, fast booking, no BS

- ✅ (10 minutes, same day)
- ✅ ($695, 14 days, 2 tons)
- ✅ Personal recommendation ("ask for Jacob specifically")
- ✅ 5-star rating

20 February 2026
Waste Removal USA logo

Reply from Waste Removal USA

Scot - thank you so much for your fantastic, 5-star review of our dumpster rental services! We are so glad to learn that your dumpster rental experience felt seamless with Jacob. If you have questions or need any assistance at all, please know that we are just a phone call away. We appreciate the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

Jacob was a humongous help

Jacob was a humongous help, i will use waste usa again

19 February 2026
Waste Removal USA logo

Reply from Waste Removal USA

Amanda - thank you for your 5-star review based on your recent interaction with Jacob! We are so glad that we were able to help you find the right dumpster for your needs. We appreciate the opportunity to earn your business, and we truly look forward to working with you again in the future. - WRUSA Team

Rated 5 out of 5 stars

Happy Mom

Friendly and great customer service!

17 February 2026
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Reply from Waste Removal USA

Debra - thank you for your excellent review of our dumpster rental services! We are so glad to hear that you felt you received friendly service from our team at Waste Removal USA. If you need anything at all, please do not hesitate to contact us, and we will be happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

Mason has been great

Mason has been great, and will use again in three weeks

10 February 2026
Waste Removal USA logo

Reply from Waste Removal USA

Rick - thank you for leaving a fantastic, 5-star review based on your recent experience with Mason! We truly appreciate the opportunity to earn your business, and if you need anything at all or have questions about your dumpster rental, please do not hesitate to contact Mason at your earliest convenience. - WRUSA Team

Rated 5 out of 5 stars

Easy to deal with!

Amber was incredibly helpful and easy to deal with, great pricing!

11 February 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a wonderful, 5-star review based on your recent interaction with Amber! We are so glad that we were able to help you find the right dumpster for your needs and that you loved the price you received. If you require anything at all or have questions, please do not wait to reach out to Amber or one of our team members, and we will be glad to assist you. - WRUSA Team

Rated 5 out of 5 stars

Lauren was amazing and so helpful

Lauren was amazing and so helpful! Her follow up was impeccable and her attention to detail was the best.

11 February 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a fantastic, 5-star review based on your recent interaction with Lauren! We are so glad to learn that you loved the customer service you received from our team. If you need assistance or have any questions about your roll-off rental, please do not hesitate to contact us, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Lauren she was really helpful and nice…

Lauren she was really helpful and nice I would definitely use this place again.

11 February 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi, Raz - thank you for taking the time to leave an excellent review based on your recent experience with Lauren! We are thrilled to know that you felt you received top-notch dumpster rental services from our team at Waste Removal USA. Please reach out if you need anything at all, and we look forward to earning your business again. - WRUSA Team

Rated 5 out of 5 stars

Jacob was great at setting up the…

Jacob was great at setting up the delivery, the delivery driver was great at communicating the delivery.

10 February 2026
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Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a 5-star review based on your recent experience with Jacob! We are so glad to know that you felt completely satisfied with your dumpster rental service from Waste Removal USA. If you have questions or need any assistance at all, please know that Jacob or one of our team members is just a phone call away, ready to help. - WRUSA Team

Rated 5 out of 5 stars

These people are just so easy to deal…

These people are just so easy to deal with they if you have a request they say yes and then they execute every time perfection every time I throw something away and make trash I'm just excited to be doing it with these people

3 February 2026
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Reply from Waste Removal USA

Hi! Thank you for taking the time to leave such a wonderful 5-star review! We’re thrilled to hear that you love the service you receive and that we make the dumpster rental process easy. If you ever need anything, please know our team is always just a call away and ready to help. - WRUSA Team

Rated 4 out of 5 stars

after delivery everything great

after delivery everything was as promised. good job. I will call again if I need one in the future

3 February 2026
Unprompted review
Waste Removal USA logo

Reply from Waste Removal USA

Hi, Jessie - thank you for your review of our dumpster rental services! We are grateful for the opportunity to earn your business, and please reach out if you need our services again in the future. - WRUSA Team

Rated 5 out of 5 stars

Great experience with Waste Removal…

Great experience with Waste Removal USA! Sophie was very helpful and made everything easy from start to finish.

6 February 2026
Waste Removal USA logo

Reply from Waste Removal USA

Isaac - thank you so much for your fantastic, 5-star review based on your recent experience with Sophie! We are so glad to hear that you felt the dumpster rental process was easy with our team at Waste Removal USA. If you need anything at all, please do not hesitate to contact Sophie or one of our team members, and we will be happy to assist you. We appreciate the opportunity to earn your business. - WRUSA Team

Rated 2 out of 5 stars

Company did not timely remove its dumpster!

This company left their dumpster on my property for an entire extra week. When I called to insist they come get it, they agreed to give me a $50 refund but they never did. Then they actually charged me for overage even though I could not control whether passersby placed items in the dumpster after they failed to come get it in a timely manner. When I called to request the promised $50 refund and reversal of the overage (less than $20), they said they would investigate and call back but never did and never provided the refund.

29 November 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi Kim! We appreciate your candid feedback and thank you so much for taking a few minutes to speak with Ben today to get this resolved.

Once we verified everything with the other phone number you had used, we are now issuing the refund, and a check will be in the main to compensate you for the inconvenience as discussed previously.

Thank you for the opportunity to earn your business and please feel free to reach out with anything further. - WRUSA Team

Rated 1 out of 5 stars

BEWARE

BEWARE! DO NO USE THIS COMPANY! THEY ARE A 3RD PARTY. The call around and negotiate rates with the locals that don't have the resources to market. They take there price and mark it up. You are better off just googling for the area that you are in. When you get a Quote they have reduced the weight that you can load in it to get you a price knowing that you cant utilize the entire size of the container to get the business. Later to find out you have been charged extra for over the weight! without authorizing with you first. This has happen twice on different projects with Aubrey Wall with no accountability from him or management.

1 January 2026
Unprompted review
Waste Removal USA logo

Reply from Waste Removal USA

Koran,

Thank you for taking the time to share your feedback and for speaking with Garrett today so we could address this promptly.

After reviewing the Pensacola order and your account history, we confirmed the details and have issued the refund. You should see it reflected in your account within 5–7 business days.

We appreciate your patience while this was resolved and the opportunity to make things right. We value your business and look forward to supporting your future needs in the Gainesville and Ocala areas. Please don’t hesitate to reach out if there’s anything else we can help with.

Update:

Hey Koran,

We’re glad we were able to assist with your Gainesville location and appreciate the opportunity to work with you again!

We look forward to continuing to support your team and helping with the upcoming Ocala project as well.

- WRUSA Team

Rated 5 out of 5 stars

Ricardo was great

Ricardo was great. He listened to my story and then proceeded to help me understand what I needed. It was easy and done in a timely manner. Thank you Ricardo.

23 January 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi, Jim - thank you for taking the time to leave a wonderful, 5-star review based on your recent interaction with Ricardo! We are so glad to hear that we were able to help you find the right dumpser for the job. If you have any questions or need further assistance, please do not hesitate to reach out to Ricardo or one of our team members, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

friendly fast service

Heather was very friendly and informative , pleasure to talk to and thorough at explaining the restrictions . All that with no snarky attitude!

29 January 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you so much for your 5-star review based on your recent experience with Heather! We are so glad to know that you felt fully informed throughout the dumpster rental process and that you were satisfied with your customer service from Waste Removal USA. We appreciate the opportunity to earn your business, and please contact us if you require assistance or have any questions. - WRUSA Team

Rated 5 out of 5 stars

Aubrey was great.

Aubrey was great.

22 January 2026
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Reply from Waste Removal USA

Hi! Thank you for your excellent review based on your recent experience with Aubrey! We appreciate the opportunity to earn your business, and please do not hesitate to reach out if you have any questions regarding your roll-off dumpster. - WRUSA Team

Rated 5 out of 5 stars

Easy-Peasy

Booking, delivery, and pickup was super easy! I got an 11 yard residential dumpster for a rental property. The representative was very helpful in determining the best size for my needs, and worked with my schedule.
I am very satisfied, recommend them, and will use them again!

13 January 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi, Susan - we appreciate you taking the time to leave a wonderful, 5-star review based on your recent dumpster rental experience with us! We are so glad to know that you felt the process was easy and that we were able to help you find the right size for the job. Thank you for recommending our services to others. If you need assistance or have any questions, please do not hesitate to reach out, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Outstanding Service from Aubrey at Waste Removal USA!

Aubrey has been reaching out to us for quite some time, and although we didn’t have an immediate need, he always remained professional and courteous. When the time finally came that our office needed a dumpster, he was the first person I thought of—and I’m so glad I reached out to him.
I have little to no experience with dumpsters, but Aubrey patiently answered all of my questions and walked me through the entire process with ease. He was extremely knowledgeable, responsive, and genuinely helpful. His customer service made the decision simple, and I felt confident moving forward because of how well he explained everything.
If you’re looking for someone who is reliable, informative, and truly cares about helping their customers, I highly recommend Aubrey at Waste Removal USA.

14 January 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi, Holly -

Thank you so much for taking the time to leave an excellent review based on your recent experience with Aubrey. We truly appreciate your feedback and kind words.

We’re glad to hear that Aubrey was able to answer your questions clearly and provide helpful support throughout the process. Providing responsive, professional service is something we strive for, and it’s great to know your experience reflected that. Thank you for choosing Waste Removal USA, and we look forward to working with you again in the future.

- WRUSA Team

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