WaspsRemoval Reviews 

337
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

This company is an absolute disgrace and waste of money. My father called them out to sort out 2 wasps nests he was quoted £200. When the guy came out he said sorry only doing 1 nest as that... See more

Company replied

Rated 2 out of 5 stars

Payed £144.00 for next day service,person arrived with no equipment(no ladders)-told to rebook. Turned up 2 days later again with no equipment(no ladders)I expressed when booking suspect wasps nest wa... See more

Rated 1 out of 5 stars

THIS COMPANY IS A WASTE OF TIME AND WILL STEAL YOUR MONEY!! AVOID!! 2 failed attempts at removing a wasps nest at my property. Told different information by everyone we speak to as to how long it will... See more

Rated 1 out of 5 stars

When I booked the removal I specified that I could not see any wasp nest. The guy came spent less than 10mins at our property , did absolutely nothing , no treatment whatsoever. Paid £150 for that... See more

Company details

  1. Pest Control Service

Information provided by various external sources

We specialise in wasp and bee nest removal techniques to ride your property of infestations as quickly as possible.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

337 reviews

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1.5

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(337)

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Rated 1 out of 5 stars

£160 for ten minutes work

£160 for ten minutes work! At least the wasps seem to have gone.

16 August 2018
Unprompted review
WaspsRemoval logo

Reply from WaspsRemoval

Hi Peter, thank you for taking the time for leaving this review. Although the feedback is not wholly positive we are glad that we managed to eradicate the problem for you. Please remember that the treatment carries a 3 week guarantee period for the price that you have paid. If you need anything further please do let us know, Wasps Removal Team.

Rated 5 out of 5 stars

Wasp Removal

Did an excellent job. We were expecting them between 12.00 noon and 6.00pm but they turned up at 9.00 which actually suited us better.

16 August 2018
Unprompted review
Rated 5 out of 5 stars

I would highly recommend this company…

I would highly recommend this company to anyone needing a wasps nest removing. I emailed them for a quote early on a Sunday morning, they replied quickly with full details. I rang to confirm the booking and they came out within 4 hours on a Sunday. It was fully explained what was done and also what to expect over the next few hours. The wasps were gone within 2 hours. They also said they would come back after 7 days to retreat the area if the wasps were still there...I don't need to call them back as job was done first time. Many thanks.

16 August 2018
Unprompted review
Rated 5 out of 5 stars

Quick response

Quick response, on time visit, minimum disruption and successful outcome.
Thank you
PaulC

16 August 2018
Unprompted review
Rated 4 out of 5 stars

Did the job but should have correct equipment for the price!

Rang & explained wasp nest was under eves on roof & we thought it may be in the attic. We were told we would be contacted the next day half an hour before arrival. Young man arrived at 8.10am without a phone call. He had no idea where the nest was and he had no ladders to reach the nest. He had collapsible ladders but these were no good. I asked him if he would go in the attic and he did but the nest was not in there. He used our ladders which my husband had to get for him and then went up and found the nest & sprayed it. Wasps have gone but please give your operatives LADDERS!!!! I would not pay up front again for anything though.

16 August 2018
Unprompted review
Rated 5 out of 5 stars

Wasp removal

I had to go out when the man turned up . My wife was here
and the wasps are gone so we’re happy.

16 August 2018
Unprompted review
Rated 5 out of 5 stars

Quick, reliable and friendly service

Service was quick, honest, reliable and got to the root of the problem without delay. All very professional from the appt booking staff to the person (Jack in my case) who carried out the task. Thank you. Will recommend and use again.

16 August 2018
Unprompted review
Rated 1 out of 5 stars

Mis - Sold product and over charged!!!

On initial call, all was helpful and fast with next day service to my property.

HOWEVER!!
I was told I had to pay £270 upfront for a "Kill and remove" service with a wasps nest as that is the service I had preferred instead of the "treat the entry point" service for a lesser sum.Following day the guy arrives and inspects the area to be containing the wasps nest. He cannot find the nest due to it being positioned within the wall cavity.
Therefore is recommended service was to treat the entry point.
I told him of the fees I had to pay upfront and the service, his reply "they shouldn't of charged you for a service like that without inspection", "call the office and get a partial refund"

In calling to explain the issue and now falling into a mis-sold product, seeking a partial refund from this company is very difficult. I have requested the file of our initial recorded telephone conversation due to the manager Mr Fowler seemingly disagreeing with my refund request after his review of the phone conversation. Yet I'm not able to listen to this conversation myself?! hmmmm…

When I had spoken with Mr Fowler, he seemed to get my confused with another customer under the same first name, mentioning "someone else is causing him problems"

This company is not to be trusted!!!

16 August 2018
Unprompted review
Rated 5 out of 5 stars

2 wasp nests removed

The response to my call was quick and efficient to my call. The operators were friendly and explained what they would do and what would happen. So far no returning wasps to either nest so a good result ball all round. Thanks team

16 August 2018
Unprompted review
Rated 1 out of 5 stars

THIS COMPANY IS A WASTE OF TIME AND…

THIS COMPANY IS A WASTE OF TIME AND WILL STEAL YOUR MONEY!! AVOID!! 2 failed attempts at removing a wasps nest at my property. Told different information by everyone we speak to as to how long it will take for the nest to die off. Communication and training clearly not great. I have requested a refund as the service they provided has not had the effect is should and therefore I have been miss sold, the manager has flat out refused to give me a refund, been incredibly rude and insisted they either come back out or nothing. This has been going on for over a month now. No doubt a 3rd failed attempt this weekend, I am now in the process of escalating the complaint and notifying trading standards.

15 August 2018
Unprompted review

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