WaspsRemoval Reviews 

337
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

This company is an absolute disgrace and waste of money. My father called them out to sort out 2 wasps nests he was quoted £200. When the guy came out he said sorry only doing 1 nest as that... See more

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Rated 2 out of 5 stars

Payed £144.00 for next day service,person arrived with no equipment(no ladders)-told to rebook. Turned up 2 days later again with no equipment(no ladders)I expressed when booking suspect wasps nest wa... See more

Rated 1 out of 5 stars

THIS COMPANY IS A WASTE OF TIME AND WILL STEAL YOUR MONEY!! AVOID!! 2 failed attempts at removing a wasps nest at my property. Told different information by everyone we speak to as to how long it will... See more

Rated 1 out of 5 stars

When I booked the removal I specified that I could not see any wasp nest. The guy came spent less than 10mins at our property , did absolutely nothing , no treatment whatsoever. Paid £150 for that... See more

Company details

  1. Pest Control Service

Information provided by various external sources

We specialise in wasp and bee nest removal techniques to ride your property of infestations as quickly as possible.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

337 reviews

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1.5

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(337)

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Rated 4 out of 5 stars

Responded to our call with a next day…

Responded to our call with a next day call, assessed the problem, checked the potential wasps nest which was out of sight in the eaves and took remedial action which appears to have resolved the problem. Visit took no more than 20 minutes and the technician arrived promptly on time. Because of the position of the nest which was inaccessible the treatment consisted of puffing powder into the area with an extended pole. I agreed the price up front and was charged exactly as agreed.

12 August 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

Highly recommended.
Appointment was easy to make, customer service was great. Was given next day appointment and the work was completed satisfactorily (no sign of wasps after 48 hours)

22 October 2018
Unprompted review
Rated 3 out of 5 stars

Expensive Rate for 10 Minutes

The staff I dealt with were helpful & friendly. However, I felt it was a lot of money for what turned out to be a 10 minute visit. Also, I did not like the fact that you had to be pay in full upfront.

17 October 2018
Unprompted review
Rated 3 out of 5 stars

Wasps nest

We had a wasp nest in our loft. When I first telephoned, I thought the gentleman who answered was very patronising even though I explained i hadn't had this problem before and I didn't know what was involved. I booked an appt six days later so it was on a weekend which I had to pay for immediately.

I was given a timeslot of between 8am and 2pm on the Saturday and I was told that I would receive a phone call 30 minutes before. 1.30pm arrived and still no phone call. I telephoned to see when we would expect the engineer only to be told an engineer would not be attending that day. I explained that I had waited in all day with two children and I was more upset that I had to call in order to get a status update. A manager called me back within 10 minutes to explain that the engineer had a family emergency and therefore couldn't attend. I accept these things happen and couldn't be helped but I am disappointed with the customer service as I had to call in for an update. The manager said i was "on the list of people to call". That doesn't make me feel very special.

The engineer did come out before 10am as promised the next day. He did not need to come in the property as we could see where they were entering. He was only here 10 minutes applying the poison. It was therefore very expensive for the amount of time he was here. Still it appears that the wasp problem has been sorted which is the main thing.

21 September 2018
Unprompted review
Rated 1 out of 5 stars

Awful in all aspects

Awful in all aspects, cost, customer service, service, never use!

20 September 2018
Unprompted review
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Reply from WaspsRemoval

Hi Mitch, thank you for leaving this review. I have reached out to you today and look forward to hearing from you shortly. I look forward to hearing from you shortly. Thanks, Matt Fenwick, Complaints and Compliance Manager

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