WashWorld SE - Ängelholm - Helsingborgsvägen Reviews 

240
TrustScore 4 out of 5

4.2

Helsingborgsvägen 27, 262 72 Ängelholm, SE


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

I have taken the business membership and i think i had opted for popular ones but it didn’t went well. Its my second time there are still splases on the whole car and insect didn’t remove. Further atl... See more

Company replied


Company details

  1. Car Wash

Written by the company

Wash World erbjuder enkla, innovativa och miljövänliga biltvättar till marknadens bästa priser, oavsett om du besöker oss ofta eller sällan. Den första tvätthallen öppnade i Roskilde 2013 och den första i Sverige öppnades i Nybro 2018. Norrmännen fick lära känna Wash World i början av 2020 när vi öppnade i Sarpsborg. Wash World var först i Norden med att införa “obegränsad biltvätt”, betala från bilen och automatisk nummerskyltsavläsning. I slutet av 2020 introducerade vi Tvätta själv på ett antal av våra anläggningar och vi är nu den största aktören på den kommersiella Tvätta själv-marknaden i Danmark. Wash World har för närvarande fler än 50 anställda inom administration och drift. Våra anläggningar är obemannade, men vi har ett team av servicetekniker och lokalvårdare som ser till att tvätthallarna fungerar och att våra anläggningar är rena. Dessutom har vi en egen helpdesk som är öppen dygnet runt med serviceinriktad personal som står redo vid telefonerna i händelse av brådskande problem med biltvätten. Wash World har ambitionen att bli ledande på den nordiska marknaden för biltvättar.


Contact info

  • Helsingborgsvägen 27, 262 72, Ängelholm, Sweden

4.2

Great

TrustScore 4 out of 5

240 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(240)

927 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Nice to wash when needed for a low…

Nice to wash when needed for a low monthly price

20 March 2026
WashWorld SE - Ängelholm - Helsingborgsvägen logo

Reply from WashWorld SE - Ängelholm - Helsingborgsvägen

Dear Bjorn 😊
Thank you very much for your review and the 4 stars – we truly appreciate it! 🙏🚗
We’re happy to hear that you enjoy the flexibility of being able to wash your car whenever needed, all at a low monthly price. That’s exactly what we aim to offer – convenience, freedom, and great value ✨
Thank you for taking the time to share your experience with us. We hope to keep providing you with a great experience going forward! 😊
Best regards
Jasmin🚘

Rated 1 out of 5 stars

Always something not working

Always something not working, we pay to come here and waste a lot of time just waiting.

18 June 2025
Unprompted review
WashWorld SE - Ängelholm - Helsingborgsvägen logo

Reply from WashWorld SE - Ängelholm - Helsingborgsvägen

Hello Feras

Thank you for your review – we’re truly sorry to hear about your experience.
It’s definitely not acceptable that you often encounter issues or have to wait due to something not working. We know your time is valuable, and our goal is always to deliver a smooth and reliable car wash experience.
We’re continuously working to improve the stability and uptime of our wash systems, and your feedback helps us focus on the areas that matter most to our customers.
Thank you for bringing this to our attention.
Best regards
Martin

Rated 1 out of 5 stars

My car didn’t become clean

My car didn’t become clean, so I had to do it twice. There were no shampoo.
I have used your services many times and this was very poor.

13 October 2024
WashWorld SE - Ängelholm - Helsingborgsvägen logo

Reply from WashWorld SE - Ängelholm - Helsingborgsvägen

Hello, Rakel
I'm really sorry to hear that your wash was unsatisfactory this time, especially after being a loyal customer. It sounds like something went wrong with the shampoo system, and I understand how frustrating that must have been. Please reach out to our customer service team through the website so we can make it right for you. We truly appreciate your continued support and will gladly assist you.

Best regards,
Jacob

Rated 4 out of 5 stars

Experience is good

26 July 2024
WashWorld SE - Ängelholm - Helsingborgsvägen logo

Reply from WashWorld SE - Ängelholm - Helsingborgsvägen

Hi,

Thank you for your review and the 4 stars! We're happy to hear you had a good experience.

Best regards,
Frederik

Rated 1 out of 5 stars

It's too expensive

20 July 2024
WashWorld SE - Ängelholm - Helsingborgsvägen logo

Reply from WashWorld SE - Ängelholm - Helsingborgsvägen

Hi,

Thank you for your feedback. We’re sorry to hear that you find our service too expensive. We strive to provide good value for our customers and would like to understand your concerns better.

If you have specific feedback or issues, please feel free to contact our customer service through this email: kundservice@washworld.se.

Best regards,
Sophie

Rated 1 out of 5 stars

Broke my car but refuses…

Broke my car but refuses responsibility.
I was a customer of theirs for two years. One day their wash brakes off my tankflap. Now their fraudulent insurance company denies my claim without even investigating it. Cant recomend them.In fact will tell people to avoid them.

7 May 2024
Unprompted review
WashWorld SE - Ängelholm - Helsingborgsvägen logo

Reply from WashWorld SE - Ängelholm - Helsingborgsvägen

Hi Mattias.

I would recommend that you write to our customer service again: washworld.se/hjelp and include photos of the car.

I wish you a good day.
Best regards
Kirsten. Wash world.

Rated 4 out of 5 stars

Easy

Easy , smooth, affordable

19 December 2023
WashWorld SE - Ängelholm - Helsingborgsvägen logo

Reply from WashWorld SE - Ängelholm - Helsingborgsvägen

Hej Mattias,

Många tack för de fyra stjärnorna. Vi strävar alltid efter fem stjärnor, så om du har förslag på förbättringar är du välkommen att skriva till vår kundservice.

Önskar dig en riktigt bra dag :-)

De bästa hälsningarna,
Jasmin.

Rated 5 out of 5 stars

Great for car wash

14 November 2023
WashWorld SE - Ängelholm - Helsingborgsvägen logo

Reply from WashWorld SE - Ängelholm - Helsingborgsvägen

Hi Mickey,

A thousand thanks for your positive review and the 5 stars you've awarded us! We greatly appreciate your feedback.

We're truly delighted to hear that you had a positive experience in our car wash. We strive to provide top-notch service and ensure that our customers have the best possible car wash experience.

The Best
Cecilie

Rated 3 out of 5 stars

I have taken the business membership…

I have taken the business membership and i think i had opted for popular ones but it didn’t went well. Its my second time there are still splases on the whole car and insect didn’t remove. Further atleast drying should like no splashes remaining and in extra drying the car should be completely dry.

10 October 2023
WashWorld SE - Ängelholm - Helsingborgsvägen logo

Reply from WashWorld SE - Ängelholm - Helsingborgsvägen

Hi,

We are sorry to hear about your experience. We want to ensure that you receive the best possible wash result when you use our services.
Therefore, you are very welcome to write to us at https://washworld.se/hjalp under "Car wash and complaints." Please attach pictures of the wash result so our customer service can handle the case as effectively and quickly as possible.

Best regards,
Lana

Rated 3 out of 5 stars

It was better before

It was better before, as you recognised the car from registration plate but today you asked me if I am medlem and what is my code which I forget

30 September 2023
WashWorld SE - Ängelholm - Helsingborgsvägen logo

Reply from WashWorld SE - Ängelholm - Helsingborgsvägen



Hi Hussein,

Thank you for the review. It seems like you might have had a less than optimal experience. We always strive to offer the best service for our customers, so if you have any comments or ideas for us, you're welcome to contact us at https://washworld.dk/hjaelp.

Kind regards,
Jasmin.

Rated 3 out of 5 stars

Quite a lot of parts the parts the…

Quite a lot of parts the parts the brushes dont reach and the carwash is often out of order.

10 September 2023
WashWorld SE - Ängelholm - Helsingborgsvägen logo

Reply from WashWorld SE - Ängelholm - Helsingborgsvägen

Hi Andy,

Thank you for your feedback and for choosing our car washes. We appreciate your input.

Regarding the parts that the brushes don't reach, it's important to note that our soft brushes may not effectively reach certain areas such as under a rear spoiler, inside crevices, edges, and similar spots. For these harder-to-reach areas, we recommend manual pre-washing to ensure a more thorough cleaning.

We apologize for any inconvenience caused by the car wash being out of order at times. We are constantly working to improve our service and maintain our equipment to minimize such interruptions.

If you find the wash results unsatisfactory, please don't hesitate to contact our customer service through washworld.se. Feel free to attach pictures of the results for us to better understand and address any issues.

Thank you for choosing Wash World.

Regards,
Marius
Wash World

Rated 5 out of 5 stars

Very good Servic

29 August 2023
WashWorld SE - Ängelholm - Helsingborgsvägen logo

Reply from WashWorld SE - Ängelholm - Helsingborgsvägen

Hi there Yasser,

Thank you for your kind review here on Trustpilot, your 5-star review helps us with our continuos work to provide great car washes for a low cost.

Have a fantastic day!

Regards,
Marius
Wash World

Show reviews in all languages. (240 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look