Had a great conversation with Kam over the phone.As a first time buying a vehicle,it can be very overwhelming in terms of documents—insurance,road tax & warranty.Kam really aided me today with such ch... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cameron is a credit to the team. He was so polite, helpful and sounded very cheerful. I felt very comfortable talking with Cameron. His professional manner is outstanding. I really can't say any... See more
Company replied
I had an excellent experience thanks to Kamran’s exceptional customer service. He was friendly, attentive, and took the time to explain everything clearly. He followed up promptly, kept me updated thr... See more
Company replied
I can’t thank Stella enough for her outstanding customer service. She’s been nothing but helpful every step of the way. So patient and professional. The warranty itself has been a lifesaver I’ve had a... See more
Company replied
Company details
Written by the company
Finding a warranty product that suits you could be what saves your car when you most need it. That’s why we offer different levels of warranty cover to suit different drivers. Take a look at our website to find out more!
Contact info
Kingsgate House, Wellington Rd North, SK4 1LW, Stockport, United Kingdom
- 0330-818-3064
- hello@warrantiesuk.com
- warrantiesuk.com
4.6
Excellent
208 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had a good experience with Ndey sorting…
Had a good experience with Ndey sorting out my warranty, had good conversation and was very helpful with setting up the warranty. Great service and very responsive. Looking forward to renewing my warranty
13 August 2025
Unprompted review
Reply from Warranties UK
Hi,
Thank you for sharing your experience! We’re so glad to hear that Ndey was helpful, responsive, and made setting up your warranty such a positive process. We’ll be sure to pass along your kind words to her. We look forward to assisting you again when it’s time to renew!
Best regards,
The Warranties UK Team
Stella has been so great!
I can’t thank Stella enough for her outstanding customer service. She’s been nothing but helpful every step of the way. So patient and professional. The warranty itself has been a lifesaver I’ve had a bit of bad luck with my car this past year, and it’s saved me so much money in repairs.
11 August 2025
Unprompted review
Reply from Warranties UK
Hi Jennifer,
Thank you for your wonderful feedback! We’re so pleased to hear how much Stella’s patience, professionalism, and outstanding service have meant to you. It’s also great to know your warranty has been such a help during a tricky year with your car. We’ll be sure to share your kind words with Stella – she’ll be delighted!
Best regards,
The Warranties UK Team
Ndey was very helpful and very patient…
Ndey was very helpful and very patient with me 10/10 for her and the company 👌🏾
25 July 2025
Unprompted review
Reply from Warranties UK
Hi,
Thank you for your fantastic feedback! We’re delighted to hear that Ndey’s patience and helpfulness made such a great impression. A 10/10 means the world to us, and we’ll make sure Ndey knows how much you appreciated her support.
Best regards,
The Warranties UK Team
I had a wonderful experience with Lisa…
I had a wonderful experience with Lisa today. Lisa was very helpful, friendly, and explained everything clearly. Lisa's knowledge and expertise helped me find a great policy that works for me. I’m very thankful to for making my dream come true!
5 August 2025
Unprompted review
Reply from Warranties UK
Hi Chris,
Thank you so much for your wonderful feedback! We’re delighted to hear that Lisa was able to help you find the perfect policy and explain everything so clearly. We’re proud to have her on our team and will be sure to pass along your kind words. We’re so pleased we could play a part in making your dream come true!
Best wishes,
The Warranties UK Team
Great experience
Usman talked me thru the explanations of the types of warranties that were available.
Usman extremely patient, has great customer service skills and is a credit to his company. Felt comfortable and safe in the knowledge that Usman had an understanding of my circumstances and was very accommodating and supportive and friendly. This guy deserves 10 out of 10 gold stars. Spot on
4 July 2025
Unprompted review
Reply from Warranties UK
Hi Nicky. Thanks for sharing and your kind words! Usman sounds amazing—patient, supportive, and really caring. Glad you felt comfortable and well looked after!
I had a wonderful experience with…
I had a wonderful experience with Bradley. He was very helpful, friendly, and explained everything clearly. He helped me find a great policy that works for me. I’m very thankful to for making my dream come true!
19 June 2025
Unprompted review
Reply from Warranties UK
Thanks for sharing, Mariya! Bradley sounds like a star—glad he made the process smooth and helped you find the right policy. If you need anything else, just shout!
Car broke down
Car broke down, needed a new part, warranty wise were quick and effective with paying. Car went into the garage Monday and Wednesday all works done and paid for.
17 March 2025
Unprompted review
Reply from Warranties UK
Thank you, Laila! We're glad to hear that your claim was handled quickly and efficiently. Getting you back on the road with minimal hassle is exactly what we aim for. 🚗🔧
paid quick and very help full
19 March 2025
Unprompted review
Reply from Warranties UK
Thanks, Reza! We're pleased to hear that you found our service quick and helpful. Your feedback is greatly appreciated! 🚗✅
Absolute joke of a company
Absolute joke of a company. Rinsed me for £500.
Garages won’t touch these people!
Had me wasting my time trying to find a garage willing to work with them.
Had me jumping through hoops to claim only for it to be rejected,
May as well have tossed £500 out of my car window
18 March 2025
Unprompted review
Reply from Warranties UK
Hi Matt,
We’re sorry to hear about your experience. We aim to make the claims process as smooth as possible, but as with all warranties, certain parts—such as the DPF (Diesel Particulate Filter)—are not covered under the policy.
We provided you with a list of VAT-registered garages that may be able to assist, but if a garage is unwilling to work with a warranty company, customers do have the option to pay for diagnostics upfront and claim back any covered repairs.
We understand this was frustrating for you, and we’re always looking for ways to improve. If you’d like to discuss your concerns further, please reach out to our team at 0330-818-3064.
Regards,
Warranties UK
Efficient service of exhaustive cover…
Efficient service of exhaustive cover with excellent value. I couldn't be more satisfied. The representatives provided a comprehensive warranty perfectly suited to my financed vehicle at a remarkably competitive price.
Communication was prompt and friendly throughout the entire process, and the agents answered all my questions with expertise. Now I can enjoy driving my new car with complete peace of mind, knowing I'm protected by such thorough coverage. Highly recommended
10 March 2025
Unprompted review
Reply from Warranties UK
Thank you, Conrad! 🌟 We're delighted to hear that you found our service efficient, comprehensive, and great value for money. Our team works hard to ensure our customers get the best coverage and peace of mind, so your feedback means a lot! Enjoy your new car, and drive with confidence knowing we’ve got you covered. 🚗💨
Let us know if you ever need anything—we’re always happy to help! 😊
I was Mis sold a warranty I thought…
I was Mis sold a warranty I thought would cover repairs to my new car. 6 months old it needed repairs of £8,000 clearly not me that caused this. The warranty Company offered to pay £500 not sure what kind of warranty that is. No labour hours included that’s it. I was then advised I needed £650 of advisories after a free service these were of course denied to be recouped . Was told I’d receive my diagnostic fees of £120 back still waiting. Very rude when you need to speak to someone but very pushy when signing you up. I wouldn’t bother after the experience I have had.
5 March 2025
Unprompted review
Reply from Warranties UK
We’re really sorry to hear that you’re unhappy with your experience. We completely understand how frustrating car troubles can be, and we appreciate you reaching out to us.
When you first contacted us on January 23rd, 2025, we responded straight away and asked for details about your claim. From the evidence you provided, it looks like the issues with your car had been ongoing since June 2024, and in July 2024, the dealership advised you it was okay to keep driving. We’re really sorry if that advice led to further problems.
On February 4th, 2025, you sent us a repair estimate for £8,104 and a £120 diagnostic invoice, but also mentioned that a friend had done the work for around £700. We asked for a receipt to see if it could be covered, but unfortunately, we never received one. We also noticed that the service report included tyres and brake discs, which aren’t covered under the warranty.
While we aren’t required to cover the £120 diagnostic fee, we do sympathise with your situation. If there’s anything else we can do to help, please don’t hesitate to give us a call at 0330-818-3064—we’d be happy to talk things through.
Avoid avoid avoid!
Avoid avoid avoid!!
Still waiting for cancellation to go through but yet still take funds from you. I have email confirming they are cancelling yet no refunds
Avoid this company
1 March 2025
Unprompted review
Reply from Warranties UK
Hi Ashley,
Thank you for your feedback, and we’re truly sorry to hear about your experience. We completely understand your frustration, and we want to clarify that refunds are processed through our third-party platform partner, Bumper. As this is beyond our control, we kindly ask that you reach out to their customer service team for assistance with your cancellation and refund.
We deeply apologise for the inconvenience caused, and we’re hopeful that Bumper will resolve this promptly. If you have any other questions or concerns, please feel free to contact us directly.
We would also kindly ask if you could consider removing your review or updating it once the situation has been resolved.
Thank you for your understanding and patience.
Helped towards cost of customers repairs
Helped towards cost of customers repairs.
Paid on day of invoicing.
No problems
20 February 2025
Unprompted review
Reply from Warranties UK
Thank you for the great review, David! We're pleased to hear everything went smoothly and that we could assist with the repairs. We appreciate your feedback and look forward to working with you again! 😊
Top guys and girls
Top guys and girls, easy to speak to and very informative. Go the extra mile when asking and friendly too. 10/10 service.
Hayden
19 February 2025
Unprompted review
Reply from Warranties UK
Thank you for the fantastic review, Hayden! 🌟 We're so glad to hear that you had a great experience with our team. Your feedback means a lot to us, and we truly appreciate your kind words. 10/10 service all around! 😊
Great experience and Service
Great and stress free experience, I had no trouble making the claim and it was paid directly to the company in a timely manner. I would carry on using them.
The customer service advisors were friendly and helpful. Thank you!
3 February 2025
Unprompted review
Reply from Warranties UK
Hi Mel,
Thank you for your wonderful feedback! We're so pleased to hear that your experience was smooth and stress-free. It’s great to know that making a claim was easy and handled promptly. Our team always strives to provide friendly and helpful service, so your kind words mean a lot!
We appreciate your continued trust in us and look forward to assisting you in the future.
Best regards,
The Warranties UK Team 🔧🚗
Shocking service
Shocking service. They took a direct debit out that wasn't agreed, and are now ignoring me. They set up something they had no consent for . Disgusting behaviour
3 February 2025
Unprompted review
Reply from Warranties UK
Hi Sarah,
Thank you for bringing this to our attention. We take all feedback seriously, and we want to sincerely apologise for the frustration this has caused.
We understand your concerns regarding the direct debit, and we’d like to clarify that the setup was made after receiving your consent, including your bank details, through our payment process with Premium Credit Ltd (PCL). At the time, you had provided your details to facilitate the arrangement. However, we recognise that there may have been some confusion along the way, and we sincerely apologise for any misunderstanding.
As soon as we became aware of the issue, we immediately took action to cancel the direct debit. We also followed up to ensure that no further payments would be processed.
Please feel free to reach out to us directly if you have any remaining concerns, and we’ll ensure everything is resolved to your satisfaction.
Thank you for your understanding, and once again, we apologise for any inconvenience caused.
Best regards,
The Warranties UK Team
Bradley was lovely and got me the…
Bradley was lovely and got me the warranty I needed
30 January 2025
Unprompted review
Reply from Warranties UK
Hi Cloey,
Thank you for your kind review! We're so glad to hear that Bradley was able to help you get the warranty you needed. We’ll be sure to pass along your kind words to him!
If you ever need anything else, we’re always here to help.
Best regards,
The Warranties UK Team 🔧🚗
Had a great call with AJ he explained…
Had a great call with AJ he explained everything for me and gave it a personal touch. AJ made sure all my issues were dealt with and reassured me! Thanks AJ
28 January 2025
Unprompted review
Reply from Warranties UK
Hi Pearl,
Thank you for your lovely feedback! We’re so glad to hear that AJ provided a clear and personal service while making sure all your concerns were addressed. We’ll be sure to pass along your kind words to him!
If you ever need anything else, don’t hesitate to reach out.
Best regards,
The Warranties UK Team
The people made my life easy…
The people made my life easy…. Fast and very friendly service.
Highly recommended
25 January 2025
Unprompted review
Reply from Warranties UK
Hi Wesley,
Thank you for your fantastic feedback! We're so happy to hear that our team made the process easy for you with fast and friendly service. Your recommendation means a lot to us!
If you ever need anything else, don’t hesitate to reach out.
Best regards,
The Warranties UK Team
Great interaction with Usman
I had a great customer service interaction with a lad called Usman. He went above and beyond insuring I understood what was going on in a way which was easy to understand. He spoke very clearly and well and overall was a very good conversation. I would highly recommend Usman.
21 January 2025
Unprompted review
Reply from Warranties UK
Hi Uwais,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Usman provided you with such a great customer service experience. It's fantastic to know he went above and beyond to ensure everything was clear and easy to understand.
Your recommendation means a lot to us, and we’ll be sure to pass along your kind words to Usman. If there’s anything else we can do for you, don’t hesitate to reach out!
Best regards,
The Warranties Team
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