Been using this company now for 15 years! Telephone staff are just great, Lynn has always turned up to fix the boiler, and is always on time, and very professional, nothing is too much trouble, if you... See more
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Are you looking for commercial heating engineers in Swansea or Cardiff? Get in touch with the experts at Warmserve Plumbing & Heating Ltd.
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United Kingdom
- warmserve-services.co.uk
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Was lucky enough to have Harrison visit…
Was lucky enough to have Harrison visit my property today. He was extremely polite, clean and took pride in his work. I’m extremely happy with the work he carried out. He’s an absolute credit to the company
Excellent service.
Ashley and Mark installed my new boiler nearly 15 years ago at the beginning of the business. The service is smooth and efficient from first booking to delivery. My boiler was serviced today by the very personable Steve who was friendly, efficient, and helpful throughout - many thanks. And the cherry on the cake? - the boiler is in great shape even at 15 years!
Excellent friendly service
Excellent service - asked for a quote for 3 small jobs to be done at the same time as my annual boiler service and all were completed quickly and easily, one part of our house is very old and the required part was hard to source but they were able to find it and kept me updated throughout with excellent friendly communication from Rhian in the office. Would definitely recommend this helpful company to anyone!
I wanted to compliment Warmserve on…
I wanted to compliment Warmserve on their excellent Customer Service. They installed a new Boiler 2 years ago when British Gas were not interested as it was not a straightforward installation. The Engineers were so Professional and nothing was too much trouble.
I have since had the Boiler serviced twice, always on time and thoroughly checked. I took out Boiler and Plumbing Insurance at a really good price compared to the previous Company. Today I needed help with the Boiler Pressure and phoned for assistance this morning. Engineer Mr Lyn Williams came this afternoon and fixed the problem efficiently and cheerfully. A credit to the Company and I must also mention the Office Staff who were very reassuring and efficient.
What a top bloke Steve turned out to…
What a top bloke Steve turned out to be. Insurance job to fix central heating leak in loft. He turned up! He turned up within the timeframe! He turned up and replaced the faulty connector quickly with no fuss. He was also more than pleasant. Thanks.
I needed an emergency plumber and Steve…
I needed an emergency plumber and Steve dealt with the problem quickly and efficiently. He was calm and reassuring which was definitely what I needed! I was really happy with the service.
Warm Serve excellent thanks to Steve
Steve was excellent, difficult boiler repair completed quickly and efficiently, very professional overall impression throughout. Great experience would happily recommend company
Fixed quickly
Dealt with problem we had with radiator valve quickly and with minimal fuss. Left area clean and tidy once finished and communicated effectively with both me and partner
Terrible service, 4 no shows.
Like a previous review I cannot comment on the work because after 4 appointments made the plumber once again this morning didn't turn up. First excuse two weeks ago the plumber was ill, ok I accepted this. Second excuse, the radiator hadn't arrived. Third excuse the plumber was ill again. We were then going away for the weekend and wanted it sorted before going so the company offered us an plumber calling at 7am to do the job before we left, we turned this offer of an appointment down incase the job wasn't completed in time for us leaving. So an appointment was made for 9am this morning. My husband has just received a phone call to say they weren't coming again because the radiator hasn't arrived. My question to Warmserve, how could you have come on the last two cancelled appointments when you haven't got the radiator? We have now cancelled the job & will contact another company. We had issues with this company previously but we thought we would give them another chance after the last issue was resolved. They won't get another chance.
Thankful for quick service
The company came as agreed with the insurance broker. They gave the added service of a pre-attendance telephone call for 30 minutes warning.
Lloyd was pleasant helpful. He did the job with expedience and cleared up after himself. He wasted no time but was friendly.
No Show
Unable to write a review about work carried out because the Engineer did not turn up for the appointment to inspect Boiler.Simple phone call to say he was delayed would have solved a poor experience and a disgruntled Customer.Staff in the Office are effcient though.
Been using this company now for 15…
Been using this company now for 15 years! Telephone staff are just great, Lynn has always turned up to fix the boiler, and is always on time, and very professional, nothing is too much trouble, if you want first class gas or electric work done, these are the ones, i cant recommend them enough!
New boiler installed today engineers…
New boiler installed today engineers were brilliant cheerful helpful and knowledgable would recommend this company
Excellent from beginning to end
Excellent from initial contact to arrange boiler service to meeting the lovely helpful engineer Steve Read to the payment and payment confirmation.
Dayna was very helpful approachable and efficient. A lovely lady with 1st class customer service skills and extremely helpful.
Steve Read the engineer was punctual, informative, respectful to our property and really friendly. Basically a really lovely gentleman.
We have been so impressed that we have decided to sign up to their monthly plan.
I highly recommend Warmserve as they are reliable, knowledgeable, friendly and efficient.
Lovely to deal with a genuine reliable company. Excellent price too!
Thank you Warmserve. Have the best warmest Christmas xx
Excellent Professional Service
Had complicated problem with underfloor heating system Warmserve were extremely helpful sourcing components & fixing it; very friendly, prompt, excellent communication and first class professional expertise. Excellent.
Steven Read just visited
Steven Read just visited. Prompt service. Called to notify he was on the way. He was polite, tidy and quickly did the job. Highly recommend.
Kept to times /estimates/
Kept to times /estimates/: work carried out efficiently & all relevant receipts/guarrentees etc sent by end of day.
Excellent experience
Awesome company, Dayna is a true credit to them super fast response by email and pleasant to speak with, job was completed promptly. Thank you
I have always been impressed with…
I have always been impressed with Warmserve. Their engineers are professional, reliable, and friendly. The quality of their work has been excellent each time I have used them. They take care to explain well what needs to be done and have always carry out a job to a high standard. Communication with the office has also been friendly and helpful, and I appreciate how easy it is to arrange appointments. I recently scheduled plumbing work and some very small tiling work and they kept everything clear and well-organised. I also value their professionalism in invoicing and payments. Overall, Warmserve provides an excellent service. I would not use anyone else and I would recommend them without hesitation.
REPLACEMENT BOILER:A representative…
REPLACEMENT BOILER:A representative came out to look at the job first. I did not have to take numerous pictures which most companies were asking for, this was a big plus for me. Next day we received a detailed estimate, one of three and all of a good price. Arrangements made for the following week. Engineers arrived on time. Polite and friendly, quick, efficient. Took all rubbish away, left the area spotless. We would most definitely recommend Warmserve Plumbing to our friends.
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