While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Warmool should be in pet acessories - would heat up a doghouse nicely ! Got fooled by overwhelming fake news subsidised reviews - didnt see Trust Pilot or Digital Spy ! My 1949 Hecla radiator on 1 bar... See more

Rated 4 out of 5 stars

Unlike the other reviews I haven’t a problem and am pleased with this heater. For such a small heater it warms my 15foot x 11foot room up quickly, actually within 15 mins. I’m not sure yet about the... See more

Rated 1 out of 5 stars

This product is marketed as energy efficient and saving a lot of money. Well it's not true. I've tested it using energy consumption meter and found it more expensive than oil filled radiator. Addit... See more

Rated 2 out of 5 stars

I expected a timer function as mentioned in the advertising copy, some pictures have three buttons on the top. No timer buttons. Applied for return. Very prompt reply from EcomGroup Team offering - 1.... See more

Company details


Contact info

2.2

Poor

TrustScore 2 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Could not be more pleased

I have had no problems with ordering and delivery at all. It was exactly as stated.
As for the heater, I love it. It travels between work and home and heats rooms in no time. The blue model is actually a lovely shade of teal. Could not be more chuffed with it.

27 January 2023
Unprompted review
Rated 1 out of 5 stars

WARMOOL SCAM

The heater arrived and did not work. Nothing. I tried to contact the company several times but never received a reply. This is a scam . Please avoid.

4 November 2022
Unprompted review
Rated 1 out of 5 stars

I’m glad I read the Terrible Reviews…

I’m glad I read the Terrible Reviews this Warmool Heater is Getting. I ordered myself 1 and Paid for it. It never Arrived although the Delivery company said it was Delivered. Oh well I suppose that makes it True then if they said it was Delivered and I know I Wasn’t Delivered anyway from What reviews I’m Reading the Product is Useless and this Ecom7 nonsense as well never again ye kin keep the useless Warmool Heater

16 December 2022
Unprompted review
Rated 3 out of 5 stars

AVERAGE , it may suit your needs

OK.. for better or worse , I got one
And so far ...its OK..I wouldn't say its great so nothing special.
For a small heater it puts out OK.
It says 1200W.. which seemed not very energy saving to me .
It would pull about 5½ amps .
I suppose that's on max I'm not sure what the min is .
I do like the level switch, so if it gets knocked or you pick it up . It cuts out .
Safety is good .
The fan blows out OK...
Not crazy good but actually better than some.
Obviously there's no free energy .
It's actually better than some I've seem and the same as others.
I picked it for to warm the office room up . The wife works from home now ..
I'm out ..
Kids are at school so why heat the whole house up for just one room.
For this ..it's probably OK..
Later I'll put an ammeter on it and find out what its really drawing in energy

6 January 2023
Unprompted review
Rated 1 out of 5 stars

A big thanks Trustpilot

A big thanks Trustpilot - I've avoided buying one of these but getting decent reviews took some digging - these guys must be desperate to sell this junk.
Took me ages to find the electrical rating and not a technical spec to be found - I wonder why???? Talk about unscrupulous - I note there are ceramic style fan heaters from reputable sources for far less

2 January 2023
Unprompted review
Rated 5 out of 5 stars

Love this product

Really don't know why there are so many bad reviews on this product!! And I just received my second one and I love them !! It does what it says

30 December 2022
Unprompted review
Rated 4 out of 5 stars

I received my heater & to be honest I…

I received my heater & to be honest I don’t understand what it is, the previous reviewers are complaining about, I ordered it arrived & I plugged in I reasonably sized living room & it heats it up very well, my daughter even complains that she is getting too warm ideal 👌🏽👌🏽

30 December 2022
Unprompted review
Rated 4 out of 5 stars

I bought the warmool little heater and it's GREAT

I bought the warmool little heater about 3 months ago and I will be totally honest, I was sceptical. To my suprise though it really is a great little heater. It takes the chill out of any room, my room goes from 18c to above 21c in about an 30 minutes and cost is very very minimal on electric.
I don't understand the comments about scams ect. I am UK based and very happy with my product.

28 December 2022
Unprompted review
Rated 1 out of 5 stars

Not value for money

I have to agree with the many others who say this is some kind of swindle. While it appeared that I had received what I ordered the product did not live up to expectations. After opening and plugging in, I switched it on and listened to the rather loud whirring of the fan. There was heat but only when up close to the unit and I was only in a small room. I gave it some time as it was a particularly cold day but still sitting only a few feet away, no heat. During that time a whine came and went which made me a little nervous. I might get some use for it in the future but it's not value for money in my opinion.

19 December 2022
Unprompted review
Rated 1 out of 5 stars

Warmacool

So glad I read these reviews. Thought it would be perfect. It was forwarded to me by my elderly brother. He bought one 😔. So glad I didn’t waste my money. Should be taken off all sites

22 December 2022
Unprompted review
Rated 1 out of 5 stars

Warmool biggest Con Ever

Purchased thus item through Ecom7 Tried to cancel the item purchased 10 minutes after purchase, website wouldn't let me, even thou it states you have 1 hour from purchase to cancel it. Received 2 weeks later, unsafe product. No CE approved (Have requested the CE approved Certificate with no reply) and in the Warranty states for use only in Mainland China. Was supposed to be coming from Sweden, totally con do not buy this product Warmool as its not what it's advertised as. Waste of Money and I am still in dispute with the Company, who won't answer any messages until my payment provider sends them a message. Hope they agree with me and refund me, so I can chuck this in the bin where it belongs. Good News Got a full refund from my payment provider.

2 December 2022
Unprompted review
Rated 1 out of 5 stars

The Daily Mail should be held…

The Daily Mail should be held accountable for running Ads from scammers like this. Theyre £24 on Amazon and they are nowhere near the heating capability claimed in the Ads or on the site. Absolute rip off, claiming to be discounted from £110 to £55. Like I say, Amazon have them for £24 and even thats a rip off.

18 December 2022
Unprompted review
Rated 1 out of 5 stars

Warmool heater

Wished ide have seen and read the reviews first. I definitely wouldn't have bought it. Its OK if you sit onto of it, but it does NOT heat your room up in 60seconds. I was desperate to find a cheap way of heating my room, and this is the exact reason they pray on the vulnerable. Yet again, ifeel I have been conned by purchasing ads on Facebook or Instagram.

18 December 2022
Unprompted review
Rated 1 out of 5 stars

I have been conned too! Don't Touch These Guys

I have been conned too! I believe Google should investigate this Company who advertise as the official website of ECOHEAT I clumsily accused the wrong Company and find out these guys are from Hong Kong. £70 down the drain. I hope whoever owns this Company is shut down for conning people. YOU ARE DISGUSTING AND TAKING ADVANTAGE OF CONSUMERS. I will see what AMEX can do! I am sooo pissed off! Take them off the website.

18 December 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look