I tried to trade in some bulk the other day and be turned me away even though he'd just agreed a deal with someone else, I think it is because he rips people off and I wasn't going to take his lowball... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Honestly not happy im writing this on the 5th of June and ive yet to receive my order that I placed on the 29th of April ive also yet to hear from them inaddition ive tried to message and call to no... See more
Can only assume this site is a scam. Took my money. Over a month and have not shipped. They do not reply to emails. They do not answer the phone or reply to voicemail messages. Have tried to cancel, b... See more
Just a quick response, I had reservations about using this website but they had good prices and had availability for a GW item I was struggling to source elsewhere. I had no need to worry, next workin... See more
Company replied
Company details
Written by the company
We provide a large range of Games Workshop products and if we don't have what you need, just ask and we will get it in.
Contact info
Latton Bush Centre, Southern Way, CM18 7BL, Harlow, United Kingdom
- 01279 210091
- warhammer-irepairs.co.uk
1.7
Bad
269 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very fast delivery+extras inside
Very fast delivery and the bonus inside was nice as was the hand written note :)
8 December 2020
Reply from Griffin Gaming
Who could say no to extras 😁 Thank you for the 5 stars!
Excellent service, speedy delivery
I was advised to make my purchase through this company as there are a lot of sellers with fake products. Great advice, as I found what I needed at a great price and received the item quickly. I was really impressed with the courtesy email from Brendan giving details of where to go for any help and also their social media details which I was pleased to see is well worth following for news and offers. Will definitely use again.
5 December 2020
Unprompted review
Reply from Griffin Gaming
We appreciate you taking the time to leave this review as well as supporting on our online store and social media.
Great service, thanks for the prompt and personal response
Just a quick response, I had reservations about using this website but they had good prices and had availability for a GW item I was struggling to source elsewhere. I had no need to worry, next working day had an email offering personal support if there was an issue. 48 hours later parcel is here with everything ordered in perfect condition, items all appropriately packaged. No need to contact Brendan other than to say thanks. Highly recommend
5 December 2020
Unprompted review
Reply from Griffin Gaming
Hello Robert! Glad to hear we were able to provide you with the product you were after. If there is any way we can improve then do let us know 🎉
Outstanding company
Fantastic range and great prices and quick delivery. Brilliant customer services throughout order process. I would highly recommend this company.
4 December 2020
Unprompted review
Reply from Griffin Gaming
Thank you for supporting us Carol 👍
Great service
Great service, great prices and a great job. Well done guys happy with my purchase and came at record speed. Will be using again. 👍
3 December 2020
Unprompted review
Reply from Griffin Gaming
Glad you received everything quickly Matthew!
Reply from Griffin Gaming
Thank you!😀
Excellent prices and quick delivery
Excellent prices and my order was sent quickly. I've already placed another order and expect to make more purchases in future.
2 December 2020
Reply from Griffin Gaming
Thanks for your lovely review Glyn! And for already being a repeat customer :-)
Amazing! As a first time user, I'm deeply impressed by their service!
I came across this website during Black Friday and I was a little bit worried that a PC repair shop was selling Hobby/Miniature related items.
I fought my initial mistrust and placed and order.
I was positively impressed by the excellent order update e-mails (order confirmation, shipping update, delivery updates) as well as perfect packaging and fast delivery. A hand written note in the invoice + a bag of sweets was a cute touch as well.
I highly recommend them and will be buying from them again in the future!!
2 December 2020
Reply from Griffin Gaming
Thanks for taking the leap and ordering with us! What started as a bolt on to the iRepairs side has really grown more than we expected (which isnt a bad thing!) so a name change might be a future step to separate out. We're happy you had a great customer experience, we hope to ship to you again soon!
My go to shop
My go to shop, cant be beaten on price, and they have a great customer service.
2 December 2020
Reply from Griffin Gaming
Hi Chris, thanks for taking the time to leave a review :-) We're glad we're your go-to shop!
I have bought a couple of things so far…
I have bought a couple of things so far and every time they come precisely as ordered and on time. They are dispatched quickly and via a safe method of delivery. I have been exceptionally happy, I even got a love note and treat in one delivery and it was such a lovely touch! Will definitely use again. Mike :)
1 December 2020
Reply from Griffin Gaming
Shhhh, dont tell everyone about the love note, they'll all want one. Haha. Thanks for being a returning customer and for the lovely feedback.
Reply from Griffin Gaming
Thank you for leaving a 5 star review :-)
Cheap prices and great service
Nothing really to say, other than the prices are cheap and the service is great.
1 December 2020
Unprompted review
Reply from Griffin Gaming
Says it all! :-) Thanks for your review.
Great price for items purchased and…
Great price for items purchased and received them within a few days. Would definitely buy from again.
1 December 2020
Reply from Griffin Gaming
Thanks for your review! We hope to have you back as a customer soon :-)
Order placed Friday November 27
Order placed Friday November 27, 2020 at 11:14am and Received order on Monday 30th November which I was very pleased with another excellent job keep up the good work.
1 December 2020
Reply from Griffin Gaming
We had a great team of Elves on Friday, and a big mention to Royal Mail for keeping up with the extra demand! We're so pleased you received your order so fast, and thank you for your review :-)
Great Service
Ordered MESBG Books and Citadel Paints from them. Great prices, Fast postage and fast response to messages and queries I had.
All the item were packaged well
1 December 2020
Reply from Griffin Gaming
Always happy to help out! I'm pleased we hit the mark on price, packaging, postage and service :-)
Excellent service from order to…
Excellent service from order to payment, good communication throughout and packaged very well to protect the war hammer merchandise.
1 December 2020
Reply from Griffin Gaming
Thanks Philip! We are glad you are happy with the customer experience from our website to the delivery :-)
Excellent delivery by Royal Mail
Excellent delivery by Royal Mail. Kept informed via email and text of progress of delivery. Delivered on time.
1 December 2020
Reply from Griffin Gaming
Thank you for your review and great feedback about our Royal Mail service, we're happy it was delivered ok on what has been a very busy weekend for them!
Recommended
Good range, good prices and delivered incredibly fast. I will definitely order from these guys again.
1 December 2020
Reply from Griffin Gaming
We're glad you are happy with our service! We appreciate you taking the time to leave a review, enjoy your products!
Highly Recommended
Excellent service during what must have been a busy weekend, quick postage
1 December 2020
Reply from Griffin Gaming
Our elves were rushed off their stripey-socked feet! But great to have so many customers to post out to. Thank you for your order :-)
Great service
Got exactly what I wanted for a great price. The delivery was speedy and I received regular updates.I would definitely use again!!
1 December 2020
Reply from Griffin Gaming
Thank you for your review and for wanting to use us again. We hope you enjoy your products :-)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.