Wards Property along with LetAlliance have been absolutely amazing, since the very moment I applied to view a property. They have consistently corresponded with me and nothing is ever too much trouble... See more
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Excellent from start to finish. Kim was absolutely amazing and nothing was to much trouble for her. She was available and fast to respond to any questions we had. Justin made things very easy for u... See more
I just got my lovely place from Wards. Thanks to Caroline and Rhiannon who made the whole process a work over. They were so warm and ready to answer my questions and address my concerns. Thank you bo... See more
I've dealt with wards for some 15 years. They are a one stop shop for the landlords. They offer a service which is second to none from finding tenants to vetting them to collecting rent and everythi... See more
Company replied
Company details
Written by the company
Wards Property are your go-to, local lettings agency. You are ALWAYS WELCOME here at Wards, whether you're a tenant, landlord or investor our door is always open for you, if we can help then we will in a heartbeat. We strive to be ALWAYS LEARNING. We listen to your feedback and work iteratively to improve our processes. That way we are ALWAYS GROWING the services we offer to you! Here at Wards we're ALWAYS TOGETHER, striving to achieve our goals through teamwork and working collaboratively. With all of that said we are ALWAYS HERE to help.
Contact info
129-131 Church Street, ST4 1DB, Stoke-on-Trent, United Kingdom
- 01782 848700
- office@wardsproperty.co.uk
- wardsproperty.co.uk
Wards have been managing my properties…
Wards have been managing my properties for many years.
They are superb.
I just got my lovely place from Wards
I just got my lovely place from Wards. Thanks to Caroline and Rhiannon who made the whole process a work over. They were so warm and ready to answer my questions and address my concerns.
Thank you both. Hoping for a continued amazing working relationship.
Wards Property along with LetAlliance…
Wards Property along with LetAlliance have been absolutely amazing, since the very moment I applied to view a property. They have consistently corresponded with me and nothing is ever too much trouble for them. They are always welcoming on the phone, and always so very helpful. Rhiannon Depsys, you are an absolute credit, thank you all once again. I would recommend you all to everyone
Excellent from start to finish
Excellent from start to finish.
Kim was absolutely amazing and nothing was to much trouble for her. She was available and fast to respond to any questions we had. Justin made things very easy for us under the circumstances and bent over backwards for us.
Rhiannon was also very thorough and lovely to deal with. Many Thanks to all the team at Wards. Highly recommend.
Wards property are very professional
Wards property are very professional , has we are moving in to a new chapter of renting now you need wards , if you do not use be prepared for fines , this team is totally up to date on all the new legislation ( top team)
Honestly the most kind and patient…
Honestly the most kind and patient people I’ve dealt with they explain everything they need in detail instead of just brushing you off and call you the second they need anything else I couldn’t recommend them anymore
Excellent Services
Just a quick note to say thank you very much for the excellent service I got from an amazing lady named Caroline.She was very professional and timely communicated and eager to help.The whole process was very smooth.
Really great experience with Justin…
Really great experience with Justin Ward! He super friendly, and quick to respond to any questions I had. Everything was straightforward, thanks Justin, it's been a pleasure!

Reply from Wards Property
Amazing service
Rhiannon was absolutely lovely made the whole process smooth from start to finish, dealt with with everything super professionally and courteously, took less than 2 weeks to be accepted and given a move in date,
Couldn’t recommend anyone better than wards property and Rhiannon herself more. Super helpful and responsive aswell as respectful.
Perfect
Perfect, Rhiannon is lovely. Process went so smoothly. What really made me smile is the home welcome box we received when we picked up our keys, such a lovely touch. looking forward for the future renting with wards.
thank you!
They went above and beyond to support…Fantastic team
They went above and beyond to support me and my family. Can’t thank them enough especially Rhiannon xx

Reply from Wards Property
I’ve been a landlord working with Wards…
I’ve been a landlord working with Wards Property for over five years and have always found them helpful and supportive. They consistently find quality tenants, and the office staff are friendly, professional, and easy to reach. Their service is reliable, making property management hassle-free. Highly recommended for landlords!

Reply from Wards Property
Amazing company
Wards have been amazing have gone out of their way to help answer any questions I may have and have promptly sorted anything that has been needed. Can’t recommend them enough and looking forward to working with them for a very long time.

Reply from Wards Property
I currently rent with Wards property…
I currently rent with Wards property and it's been great so far!
when we first got accepted with the flat, we had a few issues with a move in date, but this was not Wards fault at all. they were super informative the entire time and kept us updated, even when we were constantly emailing about a move in date haha.
once everything was sorted we moved in pretty quickly and smoothly.
Wards have been super helpful and quick to help with all the issues I've emailed about, majority of things have been fixed and sorted quickly!
the office are honestly so kind and I feel comfortable speaking to them regarding problems or broken items in the property
thank you!

Reply from Wards Property
Justin
Dear reader,
It was important I took my time over this review , I came into the property market many years ago as a change of career. I had no experience in this field and felt very isolated and lacked the ' nouse ' needed in this very challenging vocation. It was pure luck that I walked into Justin's office in stoke and I wouldn't be here ( having made a few bob) without this man, his son and his team. From the outset Justin gave his advice, experience, strategic planning and knowledge of the market free with no agenda. He was always on the other end of the phone when ever I needed him, I've been in this game for years and have been fairly successful and this has provided me with an array of contacts. Many in this industry are there to make money ( no problem) but will do it at others expense, Justin is honerable, diligent, conscientious and fair, I cannot recommend his company enough, I owe him a big debt, thank you justin
Excellent service from Justin and the…
Excellent service from Justin and the team, really helpful and go above and beyond cannot fault them

Reply from Wards Property
A top level service
A top level service. Wards have been looking after my properties for years and they continue to do an excellent and proactive job of looking after them. Thank you

Reply from Wards Property
I honestly don’t know what they could…
I honestly don’t know what they could do to make my time with them go more smoothly. After having a few bad experiences in the past I found the staff really helpful. When I had to leave for a new job in another city they made the translation really easy. Thanks Wards. As I said to you before if I come back to Stoke you will be the first place I look for a new home.

Reply from Wards Property
Used Wards for many years looking after…
Used Wards for many years looking after our property in Stoke-on-Trent very professional and helpful

Reply from Wards Property
I've dealt with wards for some 15…
I've dealt with wards for some 15 years. They are a one stop shop for the landlords. They offer a service which is second to none from finding tenants to vetting them to collecting rent and everything in-between. I have a few properties that Wards manage and I'll never ever think of changing anything. The office staff is very knowledgeable and handle all enquiries professionally. Highly recommend

Reply from Wards Property
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