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Waltham Forest Servicestore Reviews 

918
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

One of best service I ever had .seriously I had a very good experience with them from start to finish. They handled my inquiry soo quick and cleared my whole garden .definitely I recommend them to eve... See more

Rated 5 out of 5 stars

Very pleased with this service. The online booking was easy and clear, then 2 very helpful and cheerful chaps turned up and took away my awkward furniture item. Gone in about 90 seconds! Highly rec... See more

Rated 5 out of 5 stars

Servicestore installed solar panels on our house. The whole experience was very smooth and the people who did the work were friendly and highly-competent.

Rated 5 out of 5 stars

The pest contractor turned up on time and explained exactly what he would do to remove our wasp problem. He explained that we should remain inside for at least 2 hours to allow the wasps to di... See more

Company details

  1. Property Maintenance

Written by the company

We’re the friendly, reliable and local one-stop shop for all of your property and garden maintenance needs in Waltham Forest and surrounding areas. Our experienced team provide trustworthy, expert and value for money services to residents and businesses, to get your job done. Services we can provide to local residents & business include: Bin Washing Caretaking Flood Prevention Gardening Services Green Home Grants Ground Maintenance Property & Garden Clearances Large Item Collection Japanese Knot Weed Pest Control Repairs & Maintenance White Goods Collection


Contact info

You should know

4.6

Excellent

TrustScore 4.5 out of 5

918 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(918)

142 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Garden Clearance

I can not thank Steve and Kobe enough for all their hard work today. They work non stop to clear the garden and were polite and respectful. They also tidied up well afterwards too. Will definitely use this service again.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

No Notice of Collection Date and No Refund after Cancellation

The website said that they would tell you the night before a collection so you could put an aircon unit in your front garden but 2 days after I paid £28, without prior notice, I was sent an email saying it was a Reminder that the were collecting the item today. I did not see this email until after they had come and gone so rearranged the collection for a few days later but was told to put the item outside. However, the item disappeared overnight [on a Saturday] and phoning WF, I was told it was not them who collected and told I would get a refund and the collection cancelled. But then I was again sent a Reminder email on the day when it should have been cancelled. I was later asked if I needed the service or not [in spite of previous communications on their secure messaging] but after over 14 working days, I still have not received my refund.

27 March 2026
Unprompted review
Rated 3 out of 5 stars

Exterminators good managers bad

The actual face to face workers are let down by their managers who give incorrect information to customers, leaving the workers to bear the brunt of customers frustration when they do not keep to the illogical time slots set by management

10 April 2026
Unprompted review
Rated 5 out of 5 stars

John came and fitted my water butt

John came and fitted my water butt. Very polite and finished the job very quickly. He also gave me information on other services like gardening, pest control and rubbish clearance.
Thank you John

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Helpful friendly service

Helpful friendly service, they were pleasant and explained things clearly. They got on with the job. I was impressed by the quality of their work and would recommend Waltham Forest Service Store.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Diffinately use again

Easy to book, prompt response. The electrician arrived on time completed the work and left the room tidy. He also explained how he dealt with the problem.

30 March 2026
Unprompted review
Rated 2 out of 5 stars

I probably would not use them again

I probably would not use them again. The operative was friendly and knowledgeable and phone contact to arrange the appointment time was efficient.
The main issue was that the entire booking and quoting system is online.
I chose the service that most matched my requirements and paid £245. This was to adjust and spray the front door hinges and then to plug some holes in our floorboards. What was actually needed was for us to replace 2 sections of floorboards rather than plugging some small holes. I had sent photos prior to the visit and this was not picked up on. The operative completed the original tasks within an hour. There was no opportunity to deviate from the original task even though a more appropriate solution had been identified.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient service

Very efficient service, would highly recommend

16 March 2026
Unprompted review
Waltham Forest Servicestore logo

Reply from Waltham Forest Servicestore

Hello Pat McDonagh, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.

Rated 5 out of 5 stars

Good communication

Good communication, collected the item when they said they would

25 February 2026
Unprompted review
Waltham Forest Servicestore logo

Reply from Waltham Forest Servicestore

Hello Lucy, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.

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