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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, with many highlighting the stunning visuals and high-quality materials of the murals. The ordering process is frequently described as easy and straightforward, and the service is often commended for its efficiency and helpfulness. Many people also appreciate the wide selection of products available and the clear information provided for ordering and installation. However, some customers were not happy with their experience, noting that on occasion, the product received was pixelated despite paying extra for premium quality. A few other people also felt that the customer service was not as attentive or helpful as expected, particularly when issues arose with an order.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of the... See more

Order

Users describe positive interactions with order. Many customers praise the excellent quality of the murals... See more

Service

Consumers find service to be positive. Many reviewers describe the company as amazing and brilliant to deal... See more

Based on these reviews

Rated 5 out of 5 stars

I cannot recommend this company enough, seriously! I have now bought two sticky back murals for various rooms and easily put them up. The company go over and above with their customer service, it... See more

Rated 5 out of 5 stars

Wallsauce was great to work with. The mural arrived quickly. It was exactly as pictured. The installation instructions were easy to follow. Customer service emails were prompt. Overall great exp... See more

Rated 5 out of 5 stars

The website has a huge selection of products to choose from. Lots of information available regarding ordering and installing. We are absolutely delighted with our wall mural it has given our room the... See more

Rated 5 out of 5 stars

I ordered a football stadium mural for my boys wall and luckily enough I paid for the measure safe as I measured wrong. Such a quick response from wallsauce and a new mural was sent out prompt... See more


Company details

  1. Decoration and Interior Design Store
  2. Home Improvement Store
  3. Poster Store
  4. Wallpaper Store

Written by the company

Wallsauce.com delivers made-to-measure wallpaper murals to homes and businesses worldwide. Choose from a vast range of photo wallpapers and exclusive designer murals to transform your space. If you can't find what you're looking for, upload your own photo or artwork and turn it into custom wallpaper! Wallsauce.com cares about the environment. Its wall murals are printed on FSC-certified materials, using environmentally friendly inks, whilst the packaging is 100% recyclable. The team hopes that you love your wall mural, but in the unlikely event you are unsatisfied, Wallsauce.com offers a 100% quality guarantee.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

193 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Terrible

The company charged me £248 for what can only be described as thin x 3 small bits of paper and would not let me return, rude communication and correspondence and don't waste your money. Terrible experience.

You still took £248 from a vulnerable person with dementia who measured in CMS not inches and requested a return of unopened products, you have to live with this and they had to spend more money to wallpaper the room. How compassionate of you.

6 April 2026
Unprompted review
Wallsauce.com logo

Reply from Wallsauce.com

Thank you for your feedback, we are sorry you feel this way.
As discussed, each mural is bespoke and custom printed to the wall dimensions provided. Unfortunately, we are unable to refund custom made orders if they are printed after inaccurate measurements have been entered by mistake, unless our MeaSUREsafe guarantee is purchased at the time of making the order. As mentioned in our email correspondence, we would be happy to offer a significant discount on a re-order, as a gesture of goodwill, with the correct measurements.

Rated 5 out of 5 stars

Outstanding service from Wallsauce

Outstanding service from Wallsauce, very professional and friendly. They managed to reproduce an image I sent to them into an outstanding quality mural wallpaper. Great customer service, great quality product and I’ll definitely be using them again.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Mural

I received first class service from Wallsauce the mural was brilliant and i had to touch a small patch up with paint they gave me to code to get matching paint and the end result is fab. The delivery was also prompt and easy. Would highly recommend them.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Wall Mural

The website has a huge selection of products to choose from. Lots of information available regarding ordering and installing. We are absolutely delighted with our wall mural it has given our room the wow factor. Delivery was speedy. Would definitely use this company again.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Wallsauce, great choice , great service

Wallsauce have a great choice of wallpapers and Murals. The mural I ordered from Wallsauce, was excellent quality and looks great. It arrived within days of ordering it. The samples I ordered first were a great size and full view of mural. If you have any questions you can phone and actually speak to one of the team. I would recommend this company

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience with this company

Very good experience with this company. Used the ‘try before you buy’ service. Sent a photo of our wall & they sent back our 3 choices. Made it very easy to decide on the right mural. Carefully packaged & great instructions.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional products and customer service

I cannot recommend this company enough, seriously! I have now bought two sticky back murals for various rooms and easily put them up.

The company go over and above with their customer service, it is excellent
They also once pointed out that one of the murals I ordered would not look right in the room as the graphics would be too large, I massively appreciated that honesty, a lot of companies would’ve just gone ahead and sent it to me. Definitely recommend Wallsauce

9 November 2025
Unprompted review
Rated 5 out of 5 stars

I’ve ordered 2 murals from Wallsauce…

I’ve ordered 2 murals from Wallsauce and have been very pleased with the quality of the products. They are also packaged very carefully to ensure they are received by the customer in good condition.

5 October 2025
Unprompted review
Rated 5 out of 5 stars

Wallsauce was great to work with

Wallsauce was great to work with. The mural arrived quickly. It was exactly as pictured. The installation instructions were easy to follow. Customer service emails were prompt.

Overall great experience purchasing from Wallsauce. We love the mural for our half bathroom. It’s quite a zen experience now.

We installed the mural across 3 walls. See the video for how it turned out.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Great Quality Murals

From ordering the Murals to receiving them is a good experience. Fast delivery and a good quality product. We have about 35 different Murals in all sizes around our Care Home in different themes . Would recommend Wallsauce every time

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Flamingoing mad for Wallsauce

We ordered a flamingo mural for our downstairs cloakroom. The process was easy, the product was very easy to put up (we chose the self-adhesive option), the paper is great quality and we are super happy with the results.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely a FANTASTIC product

Absolutely a FANTASTIC product. I have ordered a total of 8 murals so far and used them for bring to life my commercial Airbnb units and additionally ordered custom murals for my business. In both instances the team at wallsauce has been fantastic to work with and their turnaround time is unreal. I highly and without hesitation recommend Wallsauce to anyone considering purchasing a fantastic product

3 July 2025
Unprompted review
Rated 5 out of 5 stars

5 Star

Purchased 2 Murals so far and deciding which to buy next from Wallsauce -Highly recommend 5*

30 April 2025
Unprompted review

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