Wallpassion Reviews 244

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I haven't had a chance to use the product because the project is in the distant future, however, the communication about the shipment and an actual email re: a slight chance was really appreciated. I... See more

Company replied

Rated 4 out of 5 stars

Great service for wallpaper, lovely thank you note & tips with my wallpaper making for a very personal service. 1 star taken off for delivery wait time, paid extra for 2 to 3 day delivery but it to... See more

Company replied

Rated 3 out of 5 stars

Great products and user friendly website and shopping experience. However they promise (and charge for) 2-3 day delivery, ordered twice and both times the order arrived after 2 weeks, which is mislead... See more

Company replied

Rated 5 out of 5 stars

Great selection and good communication from company regarding any queries. Fast delivery and took back my excess rolls even though it was my fault for ordering too many. Highly recommend

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4.1

Great

TrustScore 4 out of 5

244 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 2 out of 5 stars

I paid for express delivery and I still…

My wallpaper has arrived and is good quality. I'm happy overall and it was an excellent price too.

1 October 2025
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Reply from Wallpassion

Hi Cynthia,

We sincerely apologize that your express delivery has taken longer than expected. We’re currently investigating the issue with the shipping company and will get back to you as soon as we have an update. Thank you for your patience and for your feedback regarding delivery times.

Best regards,
Wallpassion

Rated 4 out of 5 stars

Good experience

Order received and quality is as I hope.

27 August 2025
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Reply from Wallpassion

Hi Fiona,

We see that you placed the order 9 days ago. The wallpaper has a delivery time of 7-10 days from the supplier. After we have sent the order, it will arrive to you within 2-2 days.

I can see that your order will be delivred tomorrow. Thank you for shopping from us.

Sincerely,
Wallpassion

Rated 2 out of 5 stars

Delivery was longer than stated despite…

Delivery was longer than stated despite having paid for it. Had to get a 3rd roll as didn’t have enough with 2 rolls for a small bathroom.

7 July 2025
Wallpassion logo

Reply from Wallpassion

Hi,
Thank you so much for your feedback. We’re truly sorry that the delivery took longer than expected even though you had paid for it. Please contact our customer service if you need further help.
Thank you again for letting us know – your experience matters to us.

Kind regards
Wallpassion

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