Walletto provides top-quality customer…
Walletto provides top-quality customer experience.
The support team is always ready to help.
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Walletto is a rapidly growing Lithuanian Electronic Money Institution regulated by the Bank of Lithuania. Walletto is a Principal Member of Visa and Mastercard as an Issuer and an Acquirer, a direct participant of STEP2 (SEPA payments), SWIFT. Walletto mission is to vitalize the moment with a high-class personal approach, an experienced team and modern technology – the important things that matter in the finance sector.
Žalgirio str. 92-222, LT-09303, Vilnius, Lithuania
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Walletto provides top-quality customer experience.
The support team is always ready to help.
Good company they gave me support and help many thanks Paul.
I’ve been working with Walletto and wanted to share a quick review.
Yes — their AML procedures are definitely strict. They ask questions, request documents, and actually verify things. But honestly, that’s exactly what you want from a serious financial service.
What impressed me is how professional their team is throughout the process. The compliance checks are handled quickly, communication is clear, and you can tell the people behind the platform know what they’re doing. It doesn’t feel like bureaucracy for the sake of bureaucracy — it feels like proper risk management.
In an industry where many providers cut corners, it’s refreshing to see a company that takes compliance seriously while still treating clients professionally and respectfully.
Overall, a reliable service run by professionals. If you’re looking for a platform that prioritizes security, compliance, and long-term stability, Walletto is definitely worth considering.
Just wanted to say thank you to the support team — they are great professionals and always go the extra mile.
I have been a Walletto customer for the past 4 years. Please keep up the good service and comfortable rates.
Best regards,
D.G.
Tried to contact this company over the past few days including senior leadership and I’ve been ignored. They have processed illegal transactions and don’t seem to want to sort it out.

Reply from Walletto
Worst service ever.
The application review takes forever with no clear timeline.
Staff constantly ask ridiculous questions and request TONS of documents that have already been submitted.
Every new request resets the waiting period, dragging the process into infinity.
Attempts to clarify the status are met with template responses like "please wait."
Total incompetence and disrespect for the client!!!
Don't waste your nerves — avoid this organization.

Reply from Walletto
Cooperation with Walletto has significantly optimized Presto Autoskola payment processes and reduced costs. The ability to offer secure transactions has directly improved our customer experience and increased conversions. What truly stands out is Walletto’s hands-on approach—our customer manager is always engaged and ready to assist with daily operational matters. It’s a partnership that brings real value!"
Walletto UAB is an excellent choice for businesses seeking reliable, secure, and affordable banking and payment solutions within Europe. The institution's commitment to compliance and user satisfaction is evident in its services and support. While there is room for growth, particularly in terms of global transactions and advanced features, Walletto's solid foundation and customer-centric approach make it a strong contender in the financial services landscape.
If you're looking for a trustworthy and efficient payment institution, Walletto UAB is definitely worth considering.
Walletto is one of the best payment service providers I have worked with: excellent communication with the Sales team, a wide range of services, and high-quality delivery.
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