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WalletHub Reviews 1,381

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TrustScore 4.5 out of 5

4.7

Price Comparison Site
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Review summary

Created with AI, based on recent reviews

Looking at 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website and app for being easy to navigate and use, providing valuable and timely information about their credit. Many users appreciate the detailed explanations and suggestions for improving credit scores, highlighting the service as an excellent tool for financial planning and staying informed about credit reports. The customer service is also frequently commended for its helpfulness and continuous updates. However, some customers reported issues with account access, specifically being blocked due to "suspicious IP" addresses, particularly when traveling internationally. A few users also expressed frustration with the difficulty of withdrawing from the service and mentioned receiving notifications at inconvenient times.

What people talk about most

Website

Users describe positive interactions with the website, finding it trustworthy, easy to navigate, and very... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and navigation of the app.... See more

Application

Reviewers highlight positive aspects of the app, praising its ease of use and comprehensive features for... See more

Service

People report positive experiences with service. Customers appreciate the great and high-quality services,... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers appreciate the helpful advice and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been with WalletHub for about 10 years, if not longer. Always great service! Never had one complaint, concern or issue. Always quick to provide notice to changes on my credit report, tracks all... See more

Company replied

Rated 5 out of 5 stars

I've depended on Wallet Hub for the past 5-6 years for any of my credit needs. From receiving an updated & accurate credit score to keeping you notified about changes to your credit, hands down Wallet... See more

Rated 5 out of 5 stars

This is by far the best way to stay informed of your credit reports with the easiest of ways possible. Simple design without complications and direct notifications that are clear and straight forward... See more

Rated 5 out of 5 stars

I like Wallet Hub because it keeps me updated on my credit score and notifies me with alerts about my credit report. Wallet Hub goes thru each item and allows me to agree or dispute each item. It's ea... See more

Company details

  1. Price Comparison Site
  2. Financial Consultant

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

The experience that I had was great due…

The experience that I had was great due to the vast amounts of credit reporting information available and the experience was also great due to the copious amounts of suggestions to improve credit scores. The company is doing well through providing great and high quality services at free and or affordable prices at this time.

11 March 2026
Unprompted review
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Reply from WalletHub

Thanks so much for the thoughtful review, Raymond! We’re glad you’re finding the credit reporting insights and score improvement suggestions helpful. Our goal is to give everyone access to clear, useful credit information and tools to help improve their scores. We appreciate you being part of the WalletHub community!

Rated 5 out of 5 stars

User friendly service

Very user friendly service. I love the extras like loan consolidations, credit building credit cards and credit score improvement assistance!

10 March 2026
Unprompted review
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Reply from WalletHub

Thank you for the 5-star review, Rusty! We’re glad WalletHub is making it easy to explore options like loan consolidation, credit-building cards, and ways to improve your score.

Rated 5 out of 5 stars

Title: Great Tool for Financial Research

WalletHub makes it easy to compare credit cards, loans, and financial products in one place. The reviews and breakdowns help simplify decisions that would otherwise require hours of research.

While no platform replaces doing your own due diligence, WalletHub provides a strong starting point and organizes information clearly.

Overall, it’s a reliable comparison tool that I’ve found helpful in navigating financial decisions.

15 February 2026
Unprompted review
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Reply from WalletHub

Thank you so much for the thoughtful review, Mack! We’re so glad WalletHub helps make comparing financial products easier and saves you time. That’s exactly what we’re here for! We appreciate your trust in us.

Rated 2 out of 5 stars

WalletHub blocked me from the app when…

WalletHub blocked me from the app when I was in Europe visiting my kids. They then dropped my income by 50% by removing my spouse’s income but they placed ALL the expenses and mortgages on my report placing me into a debt status, even though they are JOINT debts AND the income is also joint!!
They are NOT to be trusted! They will ruin you!!

1 January 2026
Unprompted review
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Reply from WalletHub

We’re sorry for the frustration you experienced, Carol. For security reasons, access from certain countries is restricted to protect users’ personal information. Occasionally, this may block legitimate logins from abroad. If this happens, please contact the WalletHub Help team at help@wallethub.com with your IP address so they can review and assist you. Regarding your income, please know that WalletHub cannot change, remove, or “drop” your or your spouse’s income. Only you can modify this information within your WalletHub account. As for your joints debts, please keep in mind that WalletHub simply shows you your TransUnion credit report. The information that you see on your WalletHub account, such as your lines of credit, is automatically retrieved from them. WalletHub cannot alter this information or assign debts to a specific individual. If you have a joint mortgage or other joint debts, the full line of credit will be listed on both the primary borrower’s credit report and yours. You are both responsible for the full amount of the account in the eyes of the lender.

Rated 5 out of 5 stars

I like this app

I like this app. It helps me to keep uo with my credit score and what is going on with my finances.

5 February 2026
Unprompted review

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