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Wallester Reviews 

289
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team and assigned personal managers for their prompt responses, ongoing helpfulness, professionalism, and remarkably smooth onboarding processes. People consistently find the digital platform exceptionally user-friendly, highly efficient, and very well-suited for managing various business accounts seamlessly without major operational issues. However, some reviewers were not happy with the lengthy verification procedures, poor communication, and frustrating account setup delays encountered during the very early stages. A few customers also mentioned navigating significant challenges with rigid compliance requirements, strict internal rules, and occasional unexpected account closures.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, expressing deep satisfaction with the helpful, friendly, and... See more

Customer service

Consumers find customer service to be positive, highlighting dedicated 1:1 support and responsive account... See more

Service

People report positive experiences with service, highlighting the friendly support agents, transparent... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the platform as... See more

Response time

Reviewers express strong satisfaction regarding the response time, frequently highlighting prompt and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wallester has been one of the best platforms I’ve used for expense management. The website is easy to use, and the onboarding process was smooth and straightforward. My account was approved within j... See more

Company replied

Rated 5 out of 5 stars

Ksenia was absolutely fantastic, followed up on emails when i forgot to reply and helped me set up my account together with the preferred products the same working day! From start to finish its been... See more

Company replied

Rated 5 out of 5 stars

I rarely leave reviews, but Mariano genuinely deserves this one. His support has been absolutely outstanding from start to finish. He handled my request with extreme professionalism, effici... See more

Company replied

Rated 5 out of 5 stars

Unfortunately i had to go through the KYC, but it worked super good, especially with Olivia which supported me going through it. I really like their service in terms of use but also how they treat the... See more

Company replied


Company details

  1. Financial Institution
  2. also in
  3. Accounting Software Company
  4. Business to Business Service
  5. Card Processing Service
  6. Non-Bank Financial Service
  7. Payment Service

About Wallester

Written by the company

Wallester is an Estonian-licensed financial institution and has been an official Visa partner since 2018, specialising in innovative digital financial solutions and card issuance. We empower companies across the European Economic Area (EEA) and the UK to streamline payments, launch branded cards, and scale efficiently.

What we do:

1. White-Label Solution with Embedded Finance
Our White-Label solution enables businesses to integrate financial services directly into their platforms - a concept known as embedded finance. This allows companies to launch branded payment cards tailored to their specific needs, enhancing customer experiences and opening new revenue streams. We ensure a swift time-to-market with simplified integration and dedicated support from our implementation team.

2. Wallester Business: Corporate Expense Management
Wallester Business is designed to modernise corporate expense management. It provides companies with instant access to virtual and physical Visa cards, streamlining financial processes through a modern app and comprehensive portal. Features include expense tracking, budget analytics, and seamless integration with accounting systems to enhance financial oversight and efficiency.

With a diverse team of over 190 professionals located in Estonia, Latvia, France and the United Kingdom, we are dedicated to developing high-quality, profitable products for our clients. Our passion for innovation drives us to improve and adapt to the evolving financial landscape continuously.

We aim to elevate businesses by providing the most advanced financial technologies, enabling them to reach new heights in efficiency and growth. We are always open to collaboration and eager to assist companies in navigating the future of finance.

Open an account in less than 24 hours and receive 300 virtual cards for FREE!

Corporate cards for your business

Includes 300 free virtual cards

Get a free corporate expense management solution with access to the multi-functional Wallester Business platform.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

289 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(289)

134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good so far

Pretty nice so far. Quick responses from agent and platform seems solid.

24 June 2023
Unprompted review
Wallester logo

Reply from Wallester

Hello Kees!
Thank you for your positive feedback! We appreciate your support and look forward to continuing to serve you in the best possible way!

All the Best,
Wallester Team

Rated 5 out of 5 stars

Very convenient service

Great card issuer service, haven't encountered any problems so far.

3 July 2023
Unprompted review
Wallester logo

Reply from Wallester

Hello Leks!
We're delighted to hear that you've had a great experience with our card issuer service! Your satisfaction is our top priority, and we are glad to know that you haven't encountered any issues.

All the Best,
Wallester Team

Rated 5 out of 5 stars

Very good client service

Very good client service, always ready to help and figure our the solutions.

18 May 2023
Unprompted review
Wallester logo

Reply from Wallester

Dear Pavel,
Thank you for your feedback! Providing excellent support and finding solutions for our clients is our top priority.

All the Best,
Wallester Team

Rated 5 out of 5 stars

Best Card Issuer in Europe

This company is perfect for working with cards

In terms of costs, withdrawals, experience and software.

Is easy to use, fast and they are constantly implementing new things

Now with the payroll cards, our company can pay the salary instantly and with no costs

22 October 2022
Unprompted review
Wallester logo

Reply from Wallester

Dear Jaume!
We are thrilled to hear about your positive experience with Wallester! Our commitment to continuous improvement means you can expect new and exciting features regularly.

All the Best,
Wallester Team

Rated 5 out of 5 stars

Good experience

We have been working with this company since February 2022, at first we started with small turnovers, then switched to larger amounts, what distinguishes the company from competitors is that they are attentive to each client and individually solve various problems.
Among the disadvantages, it can be noted that if several different card bins are needed, then it will be expensive, which is not very good for small arbitrage teams

24 July 2022
Unprompted review
Wallester logo

Reply from Wallester

Hello Roman!
Thank you for sharing your experience with us! We greatly value your long-term partnership and appreciate the trust you've placed in Wallester. We're committed to providing personalized and attentive support to all our clients, ensuring that individual needs are met effectively.

All the Best,
Wallester Team

Rated 5 out of 5 stars

Great and fast service

Great and fast service. App and website also work smooth.

23 July 2023
Unprompted review
Wallester logo

Reply from Wallester

Dear Mex!
Thank you for your kind words! We're delighted to know that you had a great and fast experience with our service.

All the Best,
Wallester Team

Rated 5 out of 5 stars

Just joined

Joined Wallester this month, the onboarding went super smooth. Dashboard and app works great. I can really recommend their service.

19 July 2023
Unprompted review
Wallester logo

Reply from Wallester

Dear Dutch!
Thank you for your feedback! We're thrilled to have you as a new member of Wallester.

All the Best,
Wallester Team

Rated 5 out of 5 stars

Would totally recommend this service…

Would totally recommend this service for business owners and certainly corporations who need vcc. Signup was pretty easy once you’ve got all documents with almost instant access to the account. Multiple times I spoke with customer support and they were brilliant. Shout out to Valeriia! She was super nice and quite knowledgeable. Big shoutout to Tarras also ( Client Manager) he was able to work we me and my company on securing a better offer for a range of premium services. Cards accepted almost everywhere and with really good limits (15k+). Transferring into the wallester account was also effortless. Cannot recommend this website more!

13 July 2023
Unprompted review
Wallester logo

Reply from Wallester

Dear Zeid!
We greatly appreciate your positive review! Thank you for choosing Wallester and for your high recommendation. We're here to support your business needs, and we look forward to continuing to serve you.

All the Best,
Wallester Team

Rated 5 out of 5 stars

My experience with wallester has been…

My experience with wallester has been outstanding so far, any time i had an issue or a question, within 30minutes i got help.

would 100% recommend for scaling your business

11 July 2023
Unprompted review
Wallester logo

Reply from Wallester

Hello Sam!
Thank you for your positive review! We're delighted to hear that your experience with Wallester has been outstanding.

All the Best,
Wallester Team

Rated 5 out of 5 stars

Great service and support

Great service, never had any issues with the cards. API is easy to use.
Support is very helpful, quick and often replies even after working hours or at the weekend.

13 July 2023
Unprompted review
Wallester logo

Reply from Wallester

Hello Martin!
Thank you for your feedback! Our support team is dedicated to assisting you promptly, even outside of regular working hours. We appreciate your support and look forward to continuing to serve you.

All the Best,
Wallester Team

Rated 5 out of 5 stars

Easy to use and great support

The interface is intuitive and user-friendly, making it a breeze to manage finances. The support team went above and beyond to assist me, ensuring a smooth experience. Wallester is truly exceptional and comes highly recommended!

12 July 2023
Unprompted review
Wallester logo

Reply from Wallester

Dear Andrei!
Thank you for your valuable feedback! We're thrilled to hear that you had a great experience with Wallester. Our team is dedicated to providing intuitive and user-friendly financial management solution, and we're glad to know that it made managing your finances a breeze.

All the Best,
Wallester Team

Rated 5 out of 5 stars

Love it

We are using their vitrual cards daily no issues at all
Love it!

11 July 2023
Unprompted review
Wallester logo

Reply from Wallester

Hello!
Thank you for your feedback! We're glad to hear that you are using Wallester virtual cards and loving the experience.

All the Best,
Wallester Team

Rated 5 out of 5 stars

One of most Business Card solutions on…

One of most Business Card solutions on line whitout competitors for easy,fast and first option NO COST for use Business Card and add new collaborator and salesman for pay salary or revenue.
Very fast response,great hi professional assistance on line on whatsapp on telegram....What else?
Warm reccomended!

6 July 2023
Unprompted review
Wallester logo

Reply from Wallester

Hello Giacomo!
Thank you for your positive feedback! We're thrilled to hear that you find our Business Card solution to be easy, fast, and cost-effective. Thank you again for choosing our services, and we look forward to serving you in the future!

All the Best,
Wallester Team

Rated 5 out of 5 stars

Best card provider service

As a music label, we were looking for a card provider for 3 years and tested various ones but Wallester completely fit our needs in all points. They provide everything to integrate to our own backend through API, from payment to card order and provisioning.
Customer support is very reactive and do everything to help.
Congrats for your amazing service !

14 July 2022
Unprompted review
Wallester logo

Reply from Wallester

Dear Eric,
Thank you for your wonderful feedback! We're thrilled to hear that Wallester has been the perfect fit for your music label. Our comprehensive services, including API integration for seamless payment processing and card management, are designed to meet the specific needs of businesses like yours.

All the Best,
Wallester Team

Rated 5 out of 5 stars

Support is extremely helpful and…

Support is extremely helpful and responsive. All issues were resolved promptly.

Definitely would recommend their services to others.

28 June 2023
Unprompted review
Wallester logo

Reply from Wallester

Dear Milan!
Thank you for your review! We're glad to hear that our support team was able to assist you promptly and resolve any issues you encountered.

All the Best,
Wallester Team

Rated 5 out of 5 stars

Great customer service. Useful features

I met the Wallester team at an event a year ago and decided to try their services to see if they were as good as they claimed. A year later, I have increased my business’ activity through their services and I’m very happy with the service, especially the customer service (dedicated contact person). They keep adding useful features, so I’ll go ahead and try them as well

21 June 2023
Unprompted review
Wallester logo

Reply from Wallester

Dear Pablo,
Thank you for your feedback! We're delighted to hear that you've had a positive experience with our services and that our customer relations team has been attentive to your needs.

All the Best,
Wallester Team

Rated 5 out of 5 stars

Great experience

Recently discovered Wallester and decided to give it a try. The onboarding process was very smooth. Account manager is always in touch and ready to help you to solve any issue you have. The UI of the web client and app are not overwhelmed and easy to use. Maybe they are not the cheapest in terms of Plan Prices, but the attitude to the client is at highest level. Defenitely recommend.

1 May 2023
Unprompted review
Wallester logo

Reply from Wallester

Dear K.E.
Thank you for your recommendation! We're thrilled that you had a smooth onboarding experience and found our account manager helpful. We appreciate your feedback and look forward to serving you further.

All the Best,
Wallester Team

Rated 5 out of 5 stars

Exceptional Service and Convenience…

Exceptional Service and Convenience with Wallester

I recently had the pleasure of using the fantastic service provided by Wallester, and I must say, it exceeded all my expectations. From start to finish, my experience with Wallester was nothing short of exceptional.

First and foremost, the convenience offered by Wallester is unparalleled. With just a few clicks, I was able to access a wide range of services and make transactions effortlessly. Whether it was transferring funds, paying Ad spend, or even managing my employees, Wallester had it all covered. The user-friendly interface made navigation a breeze, ensuring a seamless and efficient experience every time.

What truly sets Wallester apart is their commitment to security. I felt confident knowing that my personal and financial information was protected by state-of-the-art encryption and robust security measures. This level of dedication to safeguarding customer data is truly commendable and gave me peace of mind throughout my interactions with the platform.

Furthermore, the customer support provided by Wallester deserves special mention. Whenever I had a question or encountered an issue, their support team was readily available to assist me. Their prompt and knowledgeable responses left me impressed and reassured that I was in good hands. I really recommend wallester.

20 June 2023
Unprompted review
Wallester logo

Reply from Wallester

Hello Taboola Farm,
Thank you for your feedback! We're thrilled to hear that you had an exceptional experience with Wallester. Our goal is to provide convenience and top-notch service to our customers, and we're glad to know that we exceeded your expectations.

All the Best,
Wallester Team

Rated 5 out of 5 stars

Great service and customer support team.

16 June 2023
Unprompted review
Wallester logo

Reply from Wallester

Hello RT!
Thank you for your feedback! We're thrilled to hear that you have had a great experience with our service and customer support team.

All the Best,
Wallester Team

Rated 5 out of 5 stars

Great bank with fast support

Great bank with fast support! Only minus is the 2% conversion fee.

14 June 2023
Unprompted review
Wallester logo

Reply from Wallester

Dear Sean,
Thank you for your review! We are committed to delivering innovative and trustworthy finance services.

All the Best,
Wallester Team

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