The Walk in Wardrobe store in Banbridge has excellent customer service and the staff are very friendly and helpful. I would recommend this store for any occasion, they have lots of choice and styles t... See more
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today was my very first time at WIW and I was totally impressed with how I was treated when I walked through the door ..Ursula really put me at ease,didn't rush me and listened to my requirements, I w... See more
Company replied
Excellent customer care and service. Material of a very high standard, anything I have ever purchased has washed like a dream. In fact the black off the shoulder dress, with the gold buttons I am wear... See more
Company replied
my first order with wiw and its safe to say i am addicted! amazing quality and great value! roll on payday so i can order more! i want to move away from fast fashion and buy better quality pieces, tha... See more
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Company details
Written by the company
The Walk in Wardrobe boutique is a one-of-a-kind destination for the fashionista seeking a curated mix of design founded by Laura McPolin in Banbridge, Northern Ireland.
Contact info
4 Rathfriland Street, BT32 3LA, Banbridge, United Kingdom
- 028 4062 9070
- info@walkinwardrobeonline.com
- walkinwardrobeonline.com
4.4
Excellent
5K reviews
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I received my beautiful shoes just a…
I received my beautiful shoes just a few days after ordering, very efficient,thank you.
13 November 2023
Reply from The Walk In Wardrobe
Hi Patricia, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
I am delighted with all purchases and…
I am delighted with all purchases and deliveries to date .
However i am still awaiting a pre order and it did state 2 weeks was time for these and i still havent received it .
13 November 2023
Reply from The Walk In Wardrobe
Hi Maggie, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Your pre-order will be dispatched on the 27th as stated in the description.
Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Reply from The Walk In Wardrobe
Hi Lynsey, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Great service
11 November 2023
Reply from The Walk In Wardrobe
Hi Patricia, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Overall great experience
Great service. Prompt delivery.
Clothes great quality. Definitely recommend and am now addicted to this shop.
11 November 2023
Reply from The Walk In Wardrobe
Hi Colettín, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Reply from The Walk In Wardrobe
Hi Michaela, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Fantastic customer service and the…
Fantastic customer service and the clothes are just gorgeous!
10 November 2023
Reply from The Walk In Wardrobe
Hi there, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Reply from The Walk In Wardrobe
Hi Ann, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Just Fabulous!
Every order I just Love Love Love. Little quirky styles which are hard to find in other shops. Lots of colours, asymmetric vibes and so affordable. Thank-you the WIW 😍
8 November 2023
Reply from The Walk In Wardrobe
Hi Anne, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Fantastic service beautifully wrapped…
Fantastic service beautifully wrapped and lovely quality product just as Laura described it
9 November 2023
Reply from The Walk In Wardrobe
Hi Margaret, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Lovely my super dressy hoodie
8 November 2023
Reply from The Walk In Wardrobe
Hi Catherine, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Really like your clothes and trainers…
Really like your clothes and trainers but think the customer services not the quickest for replying and not very personal feels at times like the messages are automated. Nice to be able to.call to explain your request when not getting the reply to the question you are asking in the email.
8 November 2023
Reply from The Walk In Wardrobe
Hi Aoife, thank you for leaving us a review. So sorry you feel this way, we use the automated replies to answer any related questions before we can get back to customers as we get so many queries daily.
I hope you can understand. If you have any urgent queries if the future, please feel free to give us a call on +44 (0)28 406 29070.
Many thanks, Team WIW xo
Loved my items and the service
6 November 2023
Reply from The Walk In Wardrobe
Hi Yvonne, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Great service
Great service. Very happy with quality. Size guide on website was spot on.
Good price. Will order again.
6 November 2023
Reply from The Walk In Wardrobe
Hi Leona, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Been shopping with walk in wardrobe…
Been shopping with walk in wardrobe over a year now and when I received my sweater last week there was a hole in it, I emailed them, sent picture, and to this day I still haven't got anything sorted out regards refund, was offered 20% off to get the hole fixed which I think is absolute madness,they obviously don't have any value on there customers who spend money with them regularly so I won't be shopping with them again.
6 November 2023
Reply from The Walk In Wardrobe
Hello Paula,
Thanks for getting in touch. We sincerely apologise for the inconvenience. We try our best to provide exceptional service, and do a quality check on each order before it's dispatched, but sometimes things can be missed.
As discussed, If there is an alternative item you would like this replaced with, please let us know.
Alternatively, if you visit the Returns Portal here > www.walkinwardrobeonline.com/returns, you'll be able submit your return for a faulty item and then post back your order to us using a tracked method (An Post or DPD for example). Please keep a hold of your shipping receipt so we can reimburse you for your shipping and email to us a copy.
Many Thanks, Team WIW xo
Fabulous boutique
Fabulous boutique, amazing customer service and always a smile with Laura and Ursula!!
4 November 2023
Reply from The Walk In Wardrobe
Hi Gillian, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Gorgeous shoes
Lovely shoes which arrived quickly. Definitely recommend Walk in Wardrobe.
5 November 2023
Reply from The Walk In Wardrobe
Hi Hilary, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Everything is so easy to order and…
Everything is so easy to order and service is so gd and I enjoy looking at your beautiful clothes keep the gd work up x
4 November 2023
Reply from The Walk In Wardrobe
Hi Elizabeth, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Reply from The Walk In Wardrobe
Hi Angela, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Website easy to use and order arrived…
Website easy to use and order arrived in 2-3 days
3 November 2023
Reply from The Walk In Wardrobe
Hi Pamela, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
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