The Walk In Wardrobe Reviews 

4,797
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

The Walk in Wardrobe store in Banbridge has excellent customer service and the staff are very friendly and helpful. I would recommend this store for any occasion, they have lots of choice and styles t... See more

Rated 5 out of 5 stars

today was my very first time at WIW and I was totally impressed with how I was treated when I walked through the door ..Ursula really put me at ease,didn't rush me and listened to my requirements, I w... See more

Company replied

Rated 5 out of 5 stars

Excellent customer care and service. Material of a very high standard, anything I have ever purchased has washed like a dream. In fact the black off the shoulder dress, with the gold buttons I am wear... See more

Company replied

Rated 5 out of 5 stars

my first order with wiw and its safe to say i am addicted! amazing quality and great value! roll on payday so i can order more! i want to move away from fast fashion and buy better quality pieces, tha... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Dress Store
  4. Fashion Accessories Store
  5. Handbags Shop
  6. Shoe Store

Written by the company

The Walk in Wardrobe boutique is a one-of-a-kind destination for the fashionista seeking a curated mix of design founded by Laura McPolin in Banbridge, Northern Ireland.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(4,797)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely friendly helpful staff

Lovely friendly helpful staff. Nothing was too much bother. Great advice and knowledge of in store items.

8 February 2025
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Reply from The Walk In Wardrobe

Hi Margaret, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Sizing.

Ursula was brilliant so helpful about sizing, said i shld size up.

26 February 2024
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Reply from The Walk In Wardrobe

Hi Sharon, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Absolutely wonderful experience with my…

Absolutely wonderful experience with my first purchase from walk in wardrobe.

Dress I ordered is truly amazing. Lady I spoke to on the phone was fantastic and so informative.

I will definitely be shopping again with the walk in wardrobe.

8 February 2025
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Reply from The Walk In Wardrobe

Hi Jacqueline, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Good service and friendly staff

Good service and friendly staff

8 February 2025
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Reply from The Walk In Wardrobe

Hi Ellen, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Amazing style and service

Amazing style and service. 🌟
Could not recommend Walkinwardrobe enough. The girls are amazing and quality of products is fab. Also, quick delivery and easy returns process if needed.

25 February 2024
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Reply from The Walk In Wardrobe

Hi Nicola, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Great buyer experience

Great buyer experience. Lots of information on web and socials to assist with sizing and I got a response to an email about size swapping within 24 hours. Easy return and size change.

7 February 2025
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Reply from The Walk In Wardrobe

Hi Lisa, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Fantastic service, Fantastic Team, Fantastic Quality of clothes

I love that The Walk In Wardrobe shows the clothes on different size models - it encourages me to purchase when I see the clothes on models varying from S, M and Large. They provide a super quick service and the quality of the clothes is second to none. I love that I get pieces in this store that I don't see anywhere else at a very reasonable price.

6 February 2025
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Reply from The Walk In Wardrobe

Hi Aine, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

good selections and reasonable prices

good selections and reasonable prices . Quick delivery to UL. Easy website to navigate and good videos on Facebook. All items are something different from other brands . Highly recommend

7 February 2025
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Reply from The Walk In Wardrobe

Hi Carol, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Easy to order

Easy to order
Lots of communication from ordering until it's ready to collect
Quick response from order to it is ready

7 February 2025
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Reply from The Walk In Wardrobe

Hi Jacqueline, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Ver prompt service as always

Ver prompt service as always. Staff in the store also pleasant and helpful when collecting.

6 February 2025
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Reply from The Walk In Wardrobe

Hi Linda, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Love all your styles

Love all your styles, have yet to be disappointed with any of my purchases. Quality is 100 percent 👌. Love the prompt service and delivery. Thank you for being so real and always sending a thank you email. It does mean a lot xx

6 February 2025
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Reply from The Walk In Wardrobe

Hi Amanda, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery x

6 February 2025
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Reply from The Walk In Wardrobe

Hi Anne-Marie, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Gorgeous Clothes

Fab company, my go to for clothing.

3 February 2025
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Reply from The Walk In Wardrobe

Hi Marlene, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Fast delivery and amazing quality…

Fast delivery and amazing quality clothes

3 February 2025
The Walk In Wardrobe logo

Reply from The Walk In Wardrobe

Hi Aine, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 1 out of 5 stars

Have sent on request re an issue with…

Have sent on request re an issue with my online order one of the items looks woren and haven’t got a reply to any email

2 February 2025
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Reply from The Walk In Wardrobe

Hi Donna, thanks for taking the time to leave us a review.
I am very sorry about this. I have checked our customer service system and can't seem to see anything from yourself.
If you would like to send an email to hello@wiwsupport.com and explain the issue, our team will get back to you ASAP to get this sorted.
Thanks, Team WIW xo

Rated 5 out of 5 stars

Service was brilliant and girl so friendly and helpful.

I walked in a girl came straight to me. I was taken upstairs to get my order. So friendly and very quick at getting my parcel. Unfortunately I didn't get her name. Love my purchases, wore my skirt and Jacket going out that night already had my knee boots bought previously. 🥰

2 February 2025
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Reply from The Walk In Wardrobe

Hi Caroline, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Ordered beautiful leopard print shoes…

Ordered beautiful leopard print shoes they were delivered with the correct timescale they are perfect

2 February 2025
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Reply from The Walk In Wardrobe

Hi Maureen, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Unique styles

I love ❤️ the clothes i ordered. Always can get a great bargain and fast delivery service. Unique pieces that you can buy as well. Definitely will be purchasing more 😊

31 January 2025
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Reply from The Walk In Wardrobe

Hi Gail, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Great company very helpful and lovely…

Great company very helpful and lovely quality clothes.
I have bought a few things from them and have been very pleased.

30 January 2025
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Reply from The Walk In Wardrobe

Hi Ivy, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Happy with all my purchases

Happy with all my purchases
Great quality

30 January 2025
The Walk In Wardrobe logo

Reply from The Walk In Wardrobe

Hi Christine, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

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