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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the flexibility to explore at their own pace and the convenience of integrated Google Maps links for navigation. Many appreciate the informative content, which is described as engaging, concise, and providing just the right amount of historical detail without being boring. The staff is frequently mentioned for being friendly, knowledgeable, and providing excellent local tips. Some people were dissatisfied with specific technical aspects, such as issues with images and written sections not opening on certain phone models, and found the background music in audio tours distracting. Additionally, a few customers noted that the pronunciation of Italian terms was poor and expressed a desire for more information on using public transport to reach starting points.

What people talk about most

Location

Clients share positive opinions on location, appreciating the ability to explore cities like Assisi, Bergamo,... See more

User experience

People report positive experiences with user experience. Many customers found the guides easy to use,... See more

Staff

Users describe positive interactions with staff, consistently praising their guides as engaging, friendly,... See more

Website

Reviewers mention positive feedback about the website. Customers found the digital guide and maps easy to... See more

Service

Customers had positive experiences with service. Many reviewers loved the walking tours, describing them as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This digital guide is a very helpful tool for when you have a few hours to spend alone. I used it in Bologna, a smaller range italian city where everywhere is within walking distance and there are man... See more

Rated 5 out of 5 stars

What a wonderful audio tour. I thoroughly enjoyed listening to the awesome history narrated which I was able to listen to whilst walking to all the sights mentioned which were reasonably close to each... See more

Rated 5 out of 5 stars

Bergamo walking tour with Matteo was the best free tour we've done. He was informative giving just the right amount of history, lots of personal local tips and where to go. Fun and friendly. Highly re... See more

Rated 5 out of 5 stars

We had an afternoon in Parma so wanted to do a quick sightseeing tour. The App was easy to use and the link to Google maps meant we could move easily between the sights. The description of the places... See more


Company details

  1. Entertainment Agency
  2. Event Management Company
  3. Tour Operator
  4. Tourist Information Center

Written by the company

A "local" way to visit a city! Bergamo, Venezia, Milano, Verona, and much more! Interesting stories, trivia, food tips, anecdotes from those born and raised in the city in fantastic digital guides, free tours, and more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

445 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

Good experience

Took me awhile to figure out how it works. Realised I need to turn on my Google maps. The link will take me to the first location and once there I just need to select the correct audio to listen to the guide. Lots of information given on each site. Audio was in an American accent. Point to note. It would have been better if the location on the map, indicated as A, B, C etc could match with the audio links as A, B, C etc as well . Because when i reached the location I wasn’t sure which audio to select. That’s why I gave a rating of 4 rather than 5. Otherwise it’s all good ! Well done !

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Great walking tour.

Matteo took us on a great walking tour of the historic part of Bergamo with loads of useful information. Would definitely recommend.

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Top Informationguid

A very good trip throu verona with helpful, intressting and funny information. Not too long amd not too short! My son (13) and I liked ot!

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Very good tour

Mateo very nice, good explications, and good recomendations for the rest of the visit in Bergamo.

13 April 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic walking tour

Fantastic walking tour - so easy to access. Full of brilliant tips and information which made our visit to Bergamo such a great experience.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience for a First-Time Visitor

I had a great experience with this audio-guided tour! Visiting Palermo, Sicily, for the first time, I felt more confident once I received the tour instructions—it gave me a solid plan to explore the city.

I couldn’t visit all the listed locations in one go, as navigating with the maps app was a bit tricky and took longer than expected. However, the places I did see were absolutely worth it!

The audio tracks were short but informative and engaging, perfect for a first-time visitor like me. The narrator’s voice was pleasant, and I appreciated being able to control the playback speed.

Overall, I really enjoyed my tour!

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience!
It gives you flexibility when visiting places, the liberty to spend more time or to skip some of the places. Guided with the map, I recommend and would definitely do it again!

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Very nice online city tour Verona

Great experiece. Easy to install, easy to follow, to the point the right amount of information to every POI. 6-8 km walk around and inside the nice old town of Verona. we took 5 hours (you can spend more or less time) making use of the nice restaurant recommodations. We also liked the food and restaurant desription at the end of the guide which me made use of in the evenig. Very good!

24 March 2025
Unprompted review

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