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Walking Cap Reviews 445

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TrustScore 5 out of 5

4.8

Entertainment Agency
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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its flexibility, allowing them to explore at their own pace and delve into historical information. Many appreciate the well-structured tours, clear audio, and the convenience of integrated Google Maps links, which make navigation effortless and enhance the overall user experience. The staff is consistently highlighted for being informative, engaging, and friendly, providing valuable local tips and making the tours enjoyable. However, some people were dissatisfied with specific technical issues, such as problems with images not displaying or written sections not opening on certain devices. A few also mentioned that the background music in some audio tours was distracting and felt out of place. Additionally, some customers found the lack of a physical document to remember the experience a minor drawback.

What people talk about most

Location

Clients share positive opinions on location, appreciating the ability to explore cities like Assisi, Bergamo,... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the digital guides easy to... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise a specific guide,... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of use and accessibility.... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the tours, describing them as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This digital guide is a very helpful tool for when you have a few hours to spend alone. I used it in Bologna, a smaller range italian city where everywhere is within walking distance and there are man... See more

Rated 5 out of 5 stars

What a wonderful audio tour. I thoroughly enjoyed listening to the awesome history narrated which I was able to listen to whilst walking to all the sights mentioned which were reasonably close to each... See more

Rated 5 out of 5 stars

Bergamo walking tour with Matteo was the best free tour we've done. He was informative giving just the right amount of history, lots of personal local tips and where to go. Fun and friendly. Highly re... See more

Rated 5 out of 5 stars

We had an afternoon in Parma so wanted to do a quick sightseeing tour. The App was easy to use and the link to Google maps meant we could move easily between the sights. The description of the places... See more

Company details

  1. Entertainment Agency
  2. Event Management Company
  3. Tour Operator
  4. Tourist Information Center

Written by the company

A "local" way to visit a city! Bergamo, Venezia, Milano, Verona, and much more! Interesting stories, trivia, food tips, anecdotes from those born and raised in the city in fantastic digital guides, free tours, and more!

Contact info

4.8

Excellent

TrustScore 5 out of 5

445 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing nice guy at the backend

Amazing nice guy at the backend, take care of you whatever question u has, or u are simply just have any question! Answer arrives in just 1 second! Super good trip advices, if u need ure ovn peace, rithm! So thankful for ure trip Marco!

26 February 2024
Unprompted review
Rated 5 out of 5 stars

Interesting tour of Bergamo Città Alta

Despite the poor weather this was an interesting and entertaining tour of the Bergamo Upper Town. What made this different was that it provided anecdotes of Matteo's life in Bergamo and useful food tips rather than focusing on historical events. Matteo answered all questions enthusiastically and was the perfect host for the 90 minute walk. Grazie

22 February 2024
Unprompted review
Rated 5 out of 5 stars

Matteo was an excellent Guide

Matteo was an excellent Guide! We really enjoyed our tour and highly recommend it!
He is funny and knows so many details about Bergamo! If you have the chance to Book a tour - go for it!

16 January 2024
Unprompted review
Rated 5 out of 5 stars

Walking around Città Alta

Matteo gave us a great tour of his city, covering the most important spots and giving great tips about not only the local shops but also the do’s and dont’s. It was a very pleasant walk, would definitely recommend!!

28 December 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful experience

Bergamo is like a small bottle of perfume. Matteo manages to convey the affection he feels for his beautiful walled city. He also offers you useful information about restaurants and other activities Strongly recomended

9 January 2024
Unprompted review
Rated 5 out of 5 stars

Matteo was like having a friend in the city

Matteo was such a fantastic guide. Even when my initial tour needed to be rescheduled he provided activities and alternatives for me to do until the tour could occur. He stayed in touch via WhatsApp and made me feel like I had a friend in the city already!

9 January 2024
Unprompted review

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