Walker Tools Reviews 174

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Firstly, the delivery was prompt and the website easy to navigate. The blade I purchased was exactly as described in both dimensions and quality. One would need to spend a lot more to improve on thi... See more

Company replied

Rated 4 out of 5 stars

Well the website was easy to use. The prices were reasonable and delivery was prompt. The only drawback was that one of the blades had a tungsten tip missing. Phoning Walkers was simple, no quibble I... See more

Company replied

Rated 5 out of 5 stars

Thank you so much to Sam for helping me get a bespoke sized core chopsaw blade. Amazing service, delivered next day, very well wrapped Can't wait to get it fitted. OUTSTANDING SERVICE from Walker T... See more

Company replied

Rated 5 out of 5 stars

The screwdrivers are well made with comfortable handles and reasonably priced .I wanted them because I am weary of never having the "right" slotted screwdriver.Hopefully these,and others, will accompl... See more

Company replied

Company details

  1. Tool Store

Written by the company

High Quality Power Tool Accessories and Hand Tools. Based in Sheffield we have almost 100 years of history in the tool industry, with vast experience in manufacturing and distribution.


Contact info

4.8

Excellent

TrustScore 5 out of 5

174 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing service

Amazing service. Very helpful and knowledgeable

12 September 2025
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Reply from Walker Tools

Hi Cindy, thank you for leaving us a great review. Sorry that you had the initial problem with the blade that you ordered but I'm very happy we could solve it for you.

Rated 5 out of 5 stars

Great

Great service nice and very quick no hassle what more do need

16 September 2025
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Reply from Walker Tools

Hi Mark, thanks for leaving us a great review. I'm glad you're impressed with our service and hope we can help you again in the future.

Rated 5 out of 5 stars

Excellent Service

Although what was supplied was not quite correct as an item had been mispicked. As soon as I notified Walker Tools the correct item was despatched to me straight away. Everybody makes mistakes it's how they are dealt with which is the true measure and this experience could not have been better. I shall certainly be using Walker Tools again.

12 September 2025
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Reply from Walker Tools

Hi David,

Thank you for leaving an excellent review. Sorry again that you were sent the wrong blade but I'm glad it was a simple solution to get the correct blade sent out to you. I look forward to your next order which I'm sure we will get right first time!

Rated 5 out of 5 stars

Star performanceThe thing that impressed me most was…

The thing that impressed me most was not the sending out of my order but the fact that Andrew Walker(?) picked up when I rang later for some advice (which he declared he was not really able to give). He listened and discussed my problem with me. In today's 'couldn't care less world' it was wonderful to be able to talk to someone who genuinely wanted to help. I think this was quite an uncommon experience and I wish the company the very best. Five stars is nowhere near enough Is there a 'whole galaxy' rating?.

1 September 2025
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Reply from Walker Tools

Hi Dave, thank you very much for your wonderful review! It's great to hear you were impressed with our customer service, I hope you are equally as impressed by the quality of our products. We look forward to helping you again next time.

Rated 3 out of 5 stars

A Little Extra Information Require!

Goods arrived in good time and it has a wooden handled. However, a little extra detail would be good: Has serated blade edge.
The current image provide no real clue even when enlarged. A close-up of the blades edge would be benificial together a description.
As it goes it's great if you're hacking away but useless if looking for a smooth scything cut. The blade also requires honing before use and peening will difficult.
The paper wrapping around the blade was a nice touch, shame no guard.
Buy again? Not sure, I'm going to need a lot more bramble and scrub if I do.

13 August 2025
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Reply from Walker Tools

Good Morning, Thank you very much for leaving us this review, detailed feedback like this is so helpful for improving what we do.

You are correct in that our wooden handled sickle has a serrated edge, if you hover your mouse over the image on the website it does offer a zoomed picture and this can be seen however I completely agree that we could make it a lot clearer.

We are trying to go through all our products and add further information to the product descriptions, this is a timely process due to the number of products we stock but I'm confident that in the near future we will complete this to give all our customers more information to direct their purchase.

Thank you once again for your detailed review.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Great quality tool

22 August 2025
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Reply from Walker Tools

Hi Paul, thanks for leaving us a great review. I'm pleased you're happy with the sickle that you bought, hopefully we get a few more sunny days so that you can use it some more!

Rated 5 out of 5 stars

Excellent products and incredibly…

Excellent products and incredibly helpful customer service.

6 August 2025
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Reply from Walker Tools

Hi Sara, thank you very much for leaving us a great review! I'm glad we could help solve your issue and that you now have the correct blade for your machine.

Rated 5 out of 5 stars

First class

Really good service, knowledgeable and very helpful what more could you ask for.
The blades arrived and are excellent, thanks.

29 July 2025
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Reply from Walker Tools

Hi Colin, Thank you for leaving us a great review. I'm glad that you're impressed with our service and most importantly the quality of our saw blades!

Rated 5 out of 5 stars

Good firm to deal with

Good website, easy to choose & purchase, good price, item in stock, quick dispatch, well packed & good communication

18 July 2025
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Reply from Walker Tools

Thank you for leaving a wonderful review. I hope you're just as impressed with the quality of our products as you are with the service!

Rated 2 out of 5 stars

tool of very poor quality indeed

tool of very poor quality indeed. Smaller than expected with serated edge not mentioned.

2 July 2025
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Reply from Walker Tools

Hi Mark, I'm very sorry that you aren't happy with the sickle that you ordered. You actually phoned us before placing the order and I explained to you that it was a 16" curved blade, I also offered you our Grass Slasher which is much larger but you opted for the sickle so I'm not sure what size you were expecting it to be.

The image on the website does show that this sickle has a serrated edge, however I agree that adding more information onto the description on the website would be helpful and I will endeavour to get this updated as soon as time allows.

As for the quality of the product I'm sorry that you feel it isn't up to the quality you were hoping for however we have numerous other five star reviews from customers who are more than happy with the quality of the sickle so once again I'm unsure as to why you feel the quality is so low.

If you feel there is anything else we can do to resolve this situation then I'd be more than happy to speak with you again.

Rated 5 out of 5 stars

Quick service, thank you

Quick service, well priced, so far appears good quality.

2 June 2025
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Reply from Walker Tools

Hi Philip, thank you for a great review. It is clear from your company name that you're a professional and know what you're talking about when it comes to woodworking tools. As you'll know even a cheap saw blade cuts well on the first pass, the true quality of a blade is in its longevity and I'm confident you'll continue to be impressed by our saw blades for quite a while yet! Hopefully we'll be able to supply you again next time you need a blade.

Rated 5 out of 5 stars

Confidence

I had a chat with one of the sales persons and he assured me that there was no issues getting the equipment I ordered to me.

19 June 2025
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Reply from Walker Tools

Hi Lawley, thank you for leaving a great review and thank you for placing an order with me over the phone. I hope that your sickle has reached you now and that we get some sunshine soon so that you can give it a go!

Rated 5 out of 5 stars

Great knowledge of the products

When I phoned to get a quote for the blade I needed, I received a great amount of technical information and I learned a lot. It was a free of charge lecture. I felt that I was confident to proceed with the purchase.
Two days after the blade arrived and I am very pleased with it.
Next time I will choose your company straight away!
Thank you.
Bernardo

3 June 2025
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Reply from Walker Tools

Hi Bernardo, thank you very much for a detailed review. I'm happy you're pleased with the service you received and also that you've had a chance to try the blade out and are pleased with the quality. I look forward to helping you again.

Rated 5 out of 5 stars

Good quality item delivered on time and…

Good quality item delivered on time and well packaged.

4 June 2025
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Reply from Walker Tools

Good Morning and thank you for a great review. I'm very pleased that you're impressed with the service as well as the quality of our products and look forward to supplying you again.

Rated 5 out of 5 stars

Quick delivery service

Quick delivery service, great value for money

9 April 2025
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Reply from Walker Tools

Hi Darryl, thank you very much for leaving us a great review. Hopefully we can help again next time!

Rated 5 out of 5 stars

Saved me paying a fabrication shop!

I've got a vintage table saw and I've been struggling to get reducing rings / bushing washers for ages!

I have been quoted by fabrication shops between £150-200 to make some so I gave up and I've just beaten some washers to size that was 'close enough', but it was never very precise.

By some miracle, I found this website and they had some in the size I needed for a pound each! They arrived the next day and the fit is spot on. The internal diameter was ever so slightly undersized, you can dial it in to your saw arbor by just rolling some sandpaper into a tube and rotating the washer around it. I prefer it this way. It takes a minute per blade and makes for an absolute perfect fit with zero play.

Very helpful on the phone as well, can't recommend them highly enough :)

25 March 2025
Unprompted review
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Reply from Walker Tools

Hi Mateusz, thank you for wonderfully detailed review. I'm glad that the bushing washers got to you so quickly and that they've solved the problem.

The washers themselves are CNC Turned and precision ground so should be a perfect fit, however as they are then coated this can sometimes make them ever so slightly too tight. As you say though it is very simple with a little bit of sand paper to fix this and with bushes it's always better for them to be too tight than too loose!

Thanks again for the review, hopefully we'll be able to help next time you need something too.

Rated 5 out of 5 stars

Great service and prompt delivery

Great service and prompt delivery. And good product.

11 March 2025
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Reply from Walker Tools

Hi Dr Bird, thank you for a wonderful review! I hope we'll be able to supply you again next time you need anything.

Rated 5 out of 5 stars

Excellent Service

I had a query with them which they acted on straight away and delivered to me a circular saw blade with a 20mm diameter arbor which is what I needed, after my original order asking for a 16mm diameter arbor. Excellent service

17 March 2025
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Reply from Walker Tools

Hi Jeffery, thanks for a wonderful review. I'm glad you were pleased with the service you received. Hopefully you're equally as impressed with the saw blade once you've tested it out!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, 5* blade

14 February 2025
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Reply from Walker Tools

Hi Lisa, thank you for leaving us a great review. I'm really happy that you're pleased with the service and the circular saw blade you received.

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