Walker Dunn Surveyors Reviews 

345
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and supportive staff for providing exceptional communication, returning phone calls promptly, and answering all questions clearly from the very beginning. Consumers note how exceptionally efficient and prompt the service is, with thorough property evaluations delivered rapidly and written in a way that is very easy to digest. Some reviewers were not happy with certain aspects of the experience, noting that they never saw the surveyor in person, feeling that professionals relied too much on non-invasive limitations, and wishing for much more specific evidence regarding property findings.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that everything is handled efficiently and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently helpful,... See more

Response time

Clients share positive opinions on response time, noting that inquiries and quotes are handled very promptly.... See more

User experience

Customers consistently note positive experiences with user experience, finding reports well detailed,... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received a good quick service with excellent updates and feedback. The report was well detailed and quite easy to understand, although some pictures would have helped. The surveyer was very happy to a... See more

Rated 5 out of 5 stars

Very detailed report including many things I hadn't even considered. They even did the survey a week sooner after I mentioned I had a short timeframe. The survey results were well laid out and easy to... See more

Rated 5 out of 5 stars

When our house fell through and we were to a tight deadline to get a survey done on the new property, Walker Dunn pulled out all the stops. From asking for a survey on a Thursday to getting the survey... See more

Rated 5 out of 5 stars

The gentleman who came to survey our property was lovely. There was clear communication regarding arrival time, and a confirmation phone call about 30 minutes prior to arrival. When he came he... See more


Company details

  1. Home Inspector

Written by the company

We are independent surveyors who specialise solely in residential surveys. We cover North West England, including Merseyside, the Wirral, Lancashire, Cheshire, Greater Manchester and West Yorkshire. We will ensure you know all you need to know before committing to the purchase of a property.


Contact info

4.8

Excellent

TrustScore 5 out of 5

345 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(345)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Would highly recommend.

The gentleman who came to survey our property was lovely.
There was clear communication regarding arrival time, and a confirmation phone call about 30 minutes prior to arrival.
When he came he asked a few questions about our property, and explained clearly what he would be doing.
He was open and friendly, and very respectful as he looked around our house and garden.
We had a quick chat before he left.
He was so nice, efficient and thorough, I arranged for the same gentleman to carry out the survey on the property I was hoping to purchase.
Great communication too from the office staff.
Would highly recommend.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

The report was delivered in no time

The report was delivered in no time, with terminology that was straightforward, and the surveyor promptly returned my call, allowing me to ask questions and confirm details effortlessly.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Very detailed report including many…

Very detailed report including many things I hadn't even considered. They even did the survey a week sooner after I mentioned I had a short timeframe. The survey results were well laid out and easy to understand for me who'd come off of nightshift and was a bit out of it. Also incredibly reasonably priced, honestly can't think of a flaw. I'm very grateful for their services

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Yvonne and the team!

I originally dealt with Yvonne back in 2023 when we were planning on using Walker Dunn for a different property but unfortunately that purchase fell through. However the service I received from Yvonne was exceptional and memorable that I came back to her directly 2 years later for our new property.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

When our house fell through and we were…

When our house fell through and we were to a tight deadline to get a survey done on the new property, Walker Dunn pulled out all the stops. From asking for a survey on a Thursday to getting the survey done on the following Monday, then the next day the survey was available to us is a fantastic achievement. Would definitely recommend them. They also gave us a discount because we had already used them previously. Top Firm!!

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, very helpful with arrangements. The survey report was very informative and pointed out certain areas that needed addressing and in the long term have saved me money. Would not hesitate to recommend this company.

19 September 2025
Unprompted review

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