They ate my money twice
They ate my money twice. They are scammers and criminals.
25 December 2025
Unprompted review
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TitleTen Weeks and Still No Refund – Avoid Wakanow at All Costs!
Wakanow has completely failed to process my refund for over 10 weeks—despite confirming via email on April 8 that the refund would be completed within 6–8 weeks. I have received nothing but empty promises and delays since then.
Repeated follow-ups have been ignored or met with vague responses. I finally asked for proof of communication with the airline (Royal Air Maroc) to confirm that they even submitted the refund request—and to date, no such evidence has been provided. It honestly feels like I’ve been scammed.
This is the worst customer service I have ever experienced. If you value your time, your money, and your peace of mind, do NOT book with Wakanow. Absolutely disgraceful.
27 March 2025
Unprompted review
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