Waiter.com Reviews 31

TrustScore 1.5 out of 5

1.6

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Company details

  1. Meal Delivery

Written by the company

Waiter.com provides turnkey office meal solutions for busy companies who are looking to feed their teams great food on a daily or weekly basis. We source our food from our network of authentic local restaurants and then have it professionally delivered by our team of employee drivers.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

31 reviews

5-star
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1-star

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Rated 1 out of 5 stars

My food was all wrong

My food was all wrong. I called the restaurant, since the money went through Waiter, I had to deal with them. I texted delivery person, (not her fault), I did live chat with waiter, 20 MINUTES later, they responded! They sd they couldn't do anything about it because it was a "special request" asking for no enchilada sauce sub queso.... so the restaurant still gets pd, waiter gets pd and I got food that I couldn't eat... I would NOT recommend!!!! They couldn't make my food right, offer a discount, nothing. If you can't have food the way you order it, how is that fair?!

5 January 2021
Unprompted review
Rated 4 out of 5 stars

I really like Waiter.com They are…

I really like Waiter.com They are generally on time and always willing to make up for anything you may have a problem with. Which I hardly ever do. 2 things I really like
1. Their staff are very professional and will bring in the food and set it up.
2. You earn points for stuff - Cool stuff like gift cards and even an apple watch.
I'd give them a 5 if they had more choices.

28 June 2018
Unprompted review
Show reviews in all languages. (31 reviews)

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