Wagnific Reviews 

80
•
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, most reviewers were unhappy with their experience overall. Consumers frequently reported unexpected monthly subscription charges after purchasing what they believed was a simple, low-cost trial or a single product. Many buyers expressed concern because the recurring fees and subscription terms were not clearly disclosed during the initial transaction. Some reviewers were not happy with the cancellation and refund process, stating that charges continued for months even after they attempted to stop them. People also mentioned that customer support was difficult to reach and failed to provide proper assistance when customers requested their money back.

What people talk about most

Payment

Customers felt deep frustration regarding unexpected recurring charges after signing up for what they... See more

Price

Reviewers highlight ambiguous aspects of price, noting that initial low-cost purchases of around $19 to $47... See more

Subscription

Consumers find subscriptions to be problematic, reporting unexpected recurring charges after signing up for... See more

Refund

Customers consistently note negative experiences with refund policies, reporting that promised repayments... See more

Cancellation

Users describe negative interactions with cancellation, noting unexpected recurring charges and difficulties... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Do not touch this company with a barge pole! Registration for subscription does not work. When I complained that I'd never received the Ultimate access that I'd paid for they simply debited my card in... See more

Rated 1 out of 5 stars

We signed up for a subscription but didn’t use it much so we canceled, about 4 or 5 months ago. Found we were still being charged. Checked our Wagnific account which shows the account has indeed been... See more

Rated 1 out of 5 stars

Signed up for a trial as I was looking after a very reactive dog while his owner was in recovery. Then discovered they have been taking money from my account every month for the last 6 months. My ban... See more

Rated 1 out of 5 stars

I signed upfor this program thinking it would be great for my dogs, however, I suddenly got Monthly charges taken from my account. I contacted them at customer service asking why they didn't say upfr... See more



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1.7

Bad

TrustScore 1.5 out of 5

80 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.7

All reviews

(80)

28 reviews in the last 12 months

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Rated 1 out of 5 stars

HUGE SCAM - NO SUPPORT OR CANCEL except email

CANT CANCEL
The user portal has no support, contact info, or anything. It does not even show what you have been invoiced, paid, or billed. NO HISTORICAL transactions. NO USER SUPPORT> only way to cancel is thru an email... which I had done before without response. Trying again after getting billed $49.00 for some POS dog music I Can find on Youtube.
I got rid of the app months ago, still getting billed 49.00 a month with no way to cancel POS.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

DON’T DO IT!!!This company is deceitful in how they…

This company is deceitful in how they advertise and operate. I made what I thought was a one-time purchase of $29.95A$. Within days they had taken two more payments of over $70 each and in the next month another $75. I am on a pension and would never intentionally agree to such an arrangement. I reached out via online chat with Ai because that seems the only way to contact them and after a week I have had no response. To say I’m angry is an understatement.

3 November 2025
Unprompted review
Rated 1 out of 5 stars

RIP OFF.

They could improve by cancelling my subscription when instructed to. Also refunding money taken after a cancellation.

2 November 2025
Unprompted review
Rated 1 out of 5 stars

0 stars

0 stars. This company is a scam, ad on Facebook. You buy the 7-day reset and then in payment page, it asks if you want to upgrade to ultimate access, one time charge. No terms and conditions included at this step. You assume it is one-time charge since that is what it says. Nope, It is a charge every month until you notice the monthly charges and cancel. Who would spend $49 a month for music when family Spotify account less than $20. There are terms and conditions on their website, so it covers them when you file a claim with your credit card.

19 August 2025
Unprompted review
Rated 1 out of 5 stars

This is a fraud and spam company

This is a fraud and spam company. This company charged me $19 7 day trial which is what I agreed to and then charged me $78.
At no time did I authorise the second payment? I’m just concerned now that they will continue to charge my account. Be very careful with this company.

17 October 2025
Unprompted review
Rated 1 out of 5 stars

I agreed to first charge of $19.00 but…

I agreed to first charge of $19.00 but immediately they charged my account for $49.00 that I did not give approval. The original offer was 7 days of music and did not say anything about the extra charge. Now when I call the number listed a recording says to go to their email, which I did and got nothing. Their advertisement said if I don't like it my money would be returned to my account. I talked to a person the day I was charged and asked for my money back. She said it would take 2 to 3 business days to show up. This was on October 6, 2025 and now on October 20th it still hasn't shown up. I tried calling and emailing to no avail. They had no right to be taking the extra money out of my account without permission. I
understood that $19.00 was all that would be taken out. I want the followers of your apps to know to not get involved with this company. After I realized they had taken more out than approved, I decided to check the Better Business Bureau and they said they had complaints of other people having the extra $49.00 taken out of their accounts also. I just want my money back in my account soon.

6 October 2025
Unprompted review
Rated 1 out of 5 stars

Dishonest practices and POOR CUSTOMER SERVICE

Dishonest and POOR CUSTOMER SERVICE. My account shows no subscription is active and yet my credit card was charged anyway. When contacted they stated their subscription terms are clear and accessible. This is not true. A screenshot of my account shows that I have no subscription. They refuse to work with me to fix the problem.
Not an honest company to work with and the service is mediocre at best…it did not help my dog and is not worth the investment,
Spend your money elsewhere,

13 October 2025
Unprompted review
Rated 1 out of 5 stars

WAGNIFIC IS A FRAUD

Wagnific has fraudulently withdrawn over $140 from my account. I made a purchase in July 2025 and then in September and October 2025 they withdrew money from my account for "purchases" that I did not make.

DO NOT PURCHASE FROM THEM OR YOU COULD BE SCAMMED OUT OF MONEY TOO

3 October 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

THIS COMPANY IS NOTHING BUT SCAMMERS WHO WILL CONTINUE CHARGING YOU EVEN AFTER THEY ADVISE IT IS A ONE TIME PAYMENT. I HAVE HAD TO REACH OUT NUMEROUS TIMES TO GET THE CHARGES REVERSED. DO NOT USE, DO NOT TRUST!!

3 October 2025
Unprompted review
Rated 1 out of 5 stars

I cancelled after several days and have…

I cancelled after several days and have not been able to get a refund for over a month they have continued to say it is being processed.

They originally charged me an extra $49, which they refunded the same day when I complained that I didn't authorize that charge.

Horrible company to do business with.

21 August 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this company

This company charge me US$19 which is what I agreed to and then on the same day charged me US$45. At no time did I authorise the second payment? I’m just concerned now that they will continue to charge my account. Be very careful with this company.

26 September 2025
Unprompted review
Rated 1 out of 5 stars

Didn’t change my dog at all

My dog sleeps all day unless we’re walking or playing with him. The music did nothing at all. I somewhat expected that but what’s more disappointing is they’re continuing to charge me for what said was a one time charge for access to the music. Don’t do it. They get your info and rack up the charges.
Let’s see if they make this right.

18 September 2025
Unprompted review
Rated 1 out of 5 stars

I was charged $49

I was charged $49, and $19 initially. DID NOT RECEIVE THE PRODUCT!!! I was just charged ANOTHER $49, and still no product! I have sent 2 messages on the website, cancelling my subscription and asking for a refund. No response! Just cancel my subscription and give me my refund!!!!

10 August 2025
Unprompted review
Rated 5 out of 5 stars

I have been using Wagnific for about 2…

I have been using Wagnific for about 2 months now. My dog was rescued from a terrible breeder, and she is extremely protective of my husband and me. She will go after anyone who comes near us or near our home. She is a 6 lb. Maltese, but she can frighten anyone. I was at my wits' end with her. Family and friends didn't want to come over, and everyone was afraid of her. Locking her in another room only made her bark incessantly. I bought Wagnific and played it for her every day. Now when we go out, I tell her I am going to put on her music. She goes to her bed and sleeps. Yesterday, I took her on her leash to get the mail. My neighbor was coming up the sidewalk towards us. Josie barked at her; I pulled a little on her leash, and she stopped and sat down. My neighbor and I chatted for a few minutes, and every time my neighbor acknowledged my dog, Josie would bark at her. I would tug a little on her leash and tell her "No". She would sit and not bark. I was amazed. Usually, she would get so wound up that we would have to pick her up and hold her tightly so that she couldn't get at the person. I genuinely believe that Wagnific has done something to help my dog. People told us that we should give her away, but we have committed to this little soul. We had taken her to training twice, and they gave us our money back, saying she was untrainable. She is not food motivated, and we tried to tell both trainers. I honestly don't know how Wagnific does what it does, but it has helped my little dog, and I am thankful.
1d
Reply

13 September 2025
Unprompted review
Rated 1 out of 5 stars

Never received product and they charged…

Never received product and they charged me 19, then 49 on same day when i only ordered the $19 product which I never received.

7 September 2025
Unprompted review
Wagnific logo

Reply from Wagnific

Hi Sandra, we have checked our system and you were only charged the $19 and access email was sent to your email (Maybe it went to your spam mail) and we have also responded to the email you have sent us with your access link.

Rated 1 out of 5 stars

See Review-thought I paid for it ($19.99) and never got…

I thought I paid for it ($19.99) and never got anything. I found a place to contact them and sent them an e-mail. I did close my charge, but they say they never got my order. I am updating because if this works it could help a lot of animals/people. I checked before I closed my account and there wasn't a charge on it from them. Who knows what happened but I guess ignore my review.

4 September 2025
Unprompted review
Wagnific logo

Reply from Wagnific

Hi Sharyn, we have responded to your email as we are unable to find it in our system and you have only responded "Nevermind. I am not interested anymore." Can you kindly update your review.

Rated 1 out of 5 stars

I signed up for a $19.99 for those dog…

I signed up for a 1999 for those dog sounds to calm them. Never had a chance to use it because my husband got sick and two weeks later died this just happened in July when I got that $19.99. Upon looking at my bank account they took out on that same day $49 and 2 days ago they took out another $49. I never even got a chance to use the service due to my husband's health issue. I never signed up for any membership at all. Trying to go through their website is like pulling teeth to get any help. I can't get anyone to contact me back. Scam!!!

27 July 2025
Unprompted review
Wagnific logo

Reply from Wagnific

Hi Gail, we checked our system, and it shows that we have responded to your email and processed the refund.

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