Vyne Reviews 

1,417
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I made a complete mistake regarding a delivery to my home which was made by Amazon dumping my delivery on the outskirts of my property I believed it was Vyne the delivery people .I am currently suffer... See more

Rated 5 out of 5 stars

Easy ordering process,quick dispatch and delivery.Pure Aloe Vera gel has been great for my sensitive skin in this hot weather spell and it was at a good competitive price.

Rated 5 out of 5 stars

Vyne were able to supply me with the product I needed, namely surgical Hypoallergenic tapes, for which I am truly grateful. Great product, great service. I apologise for my delay in responding, I'm a... See more

Rated 4 out of 5 stars

Needed an emergency supply of stoma bags because of a muddle up at my local medical practice - my order had not gone through to the pharmacy, so I was running out and panicking a bit. My choice was ei... See more

Company details

  1. Medical Equipment Supplier
  2. Medical Supply Store

Written by the company

We are the healthcare service grown for you. Order your prescriptions and buy your continence and ostomy products, all in one place, delivered directly to your door.

Here's a few reasons to like Vyne...

Written by the company

Vyne Shop
Home to the UK’s largest range of medical devices, available to buy online, all available with next day delivery.
Vyne Prescriptions
We can also fulfil your prescribed continence and stoma products, delivering them directly to your door.
Years of specialist experience
Offering decades of experience from our team of specialist nurses and healthcare professionals.
Dedicated customer support
We’re specialist at what we do, and we’re always here to help.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,417)

335 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Brilliant company to work with and the customer service team are amazing. The lady I spoke to reassured me every step of the way and made a stressful situation for me an easy process. Delivery was amazing too and kept informed every step of the way. The products used are fantastic

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Items ordering was quick easy medical grade quality…

Items, ordering was easy medical specific useful website, able to identify exactly what I required. Delivery prompt. As it turns out I was able to manage remediate the medical emergency . Then contacted Vyne and explained my situation, the returns (unopened box items) was fast simple gracious (label code for Post office provided, and refund very quick . I accepted initial delivery postage delivery cost, this was reasonable and fair. Great company will be my UK go to in future. Hopefully I recover and do not require any medical aids. Great to know the company is there good service & emails online from Lisa Tse. Thanks again .

30 April 2026
Rated 1 out of 5 stars

you keep pestering me with unsolicited…

you keep pestering me with unsolicited emails
Vyne are sorry I feel they send too many emails. Do they feel that my feelings exaggerate a problem? They also imply that their messages are useful information but actually they are just cold pitches. Apart from that their service is very good.

27 April 2026
Vyne logo

Reply from Vyne

Hi Mr Mendoza,

I am sorry you feel that you're receiving too many emails from us. We send out order confirmation, shipping updates and emails regarding the services we offer to keep customers up to date. However, I will pass your feedback on to our communications team.

We apologise for any inconvenience caused.

Kind regards,

Glen
E-Commerce Specialist

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