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Volkswagen Financial Services Reviews 6

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TrustScore 3 out of 5

3.2

Non-Bank Financial Service
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Company details

  1. Non-Bank Financial Service

Written by the company

Die Tochtergesellschaften der Volkswagen Financial Services AG sowie deren Schwestergesellschaft, die Volkswagen Bank GmbH, erbringen unter dem gemeinsamen Kennzeichen „Volkswagen Financial Services“ verschiedene Leistungen. Es handelt sich hierbei um Bankleistungen (durch Volkswagen Bank GmbH), Leasingleistungen (durch Volkswagen Leasing GmbH), Versicherungsleistungen (durch Volkswagen Versicherung AG, Volkswagen Autoversicherung AG) sowie Mobilitätsleistungen (u. a. durch Volkswagen Leasing GmbH). Zusätzlich werden Versicherungsprodukte anderer Anbieter vermittelt.

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3.2

Average

TrustScore 3 out of 5

6 reviews

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Rated 2 out of 5 stars

It all started off so well!

Things started well but no resolution months on. In a service quality dispute with a car dealer which appeared easily resolved in the early days, but now at the stage where my emails are being completely ignored. Come on VW, surely you can do better?

27 April 2026
Unprompted review
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Reply from Volkswagen Financial Services

Thank you for providing us with your feedback, Lisa Stockdale. We’re unable to support you with your query as you have reached out to VWFS in Germany. We kindly ask that you contact the UK team directly on 0370 010 2022 or via CustomerServices@vwfs.co.uk to assist you further. Kind Regards, Social Media Team

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