Vultr Reviews 

It's a powerful and totally reliable service. I host all my webapps with them without any issues. Good ping and nice UI.

Hosted a simple python script to scan for market data and run simple backtest. However, account was immediately flagged as violation without further explanation despite similar use cases by other people. Tried talking to their customer service yet receive no actionable ways to proceed. Nightware experience

Vult Singapore VMs are going down again and again and from support they are pushing higher plans to migrate into. I have 20+ server with them almost everyday it's going down again and again.

It’s unacceptable that a company like Vultr forces users to prepay and then leaves them stranded with poor support. You paid in good faith for GPU access, only to be met with radio silence from their support team, which is not only unprofessional but downright negligent. Waiting a week just to be told they can’t even enable the GPU usage on your account is absurd.

Their failure to address the issue in a timely manner shows a complete disregard for your time and resources. Why should customers be expected to shell out money upfront when they can’t even deliver the service? The fact that they left you hanging for a week, offering no solutions or communication, speaks volumes about their lack of competence and customer care.

It’s frustrating and a blatant red flag when a supposedly professional service provider wastes users' time with inadequate processes and support. Vultr needs to seriously reconsider how they handle their customers.

The support is the worst I have ever seen!
They do not care about anything,
definitely will use other hosing services, but not them!

VULTR is a total scam! They advertise 4TB of bandwidth for every $30 server, so I created 4-5 servers. But after using just 2TB of bandwidth, they started charging me for extra! A few days later, they suspended my account. Fine, I still had $250 credit in my account. Then, out of nowhere, they charged $175 from my card, and my account was reactivated. I checked my credit, and the $250 was gone, but they deposited money to cover a full month! First, they overcharged, removed my $250 credit, and then added more funds, even though I won't be using the service again. What a rip-off!

Scam

After you pay, they steal your data and ask for your private infos

Our web servers suffered a coordinated attack originating from multiple Vultr IP addresses primarily in France. I emailed daily abuse reports identifying the IP addresses and included time-stamped firewall log excerpts for evidence.

After a week without any responses, I received a slew of responses all at once, each saying: "Please submit an individual report for each separate IP/domain along with the logs/evidence..." I don't have time to send dozens of separate abuse reports, one per IP address, and Vultr's abuse team is counting on that.

I suspect that Vultr's abuse team has a list of "bulletproof hosting" customers against whom they will not take action. If pushed, they create roadblocks like demanding individual, per-IP, abuse reports, knowing that it makes reporting the abuse impractically time-consuming and tedious.

I have now blocked all Vultr IPs at our firewall. They no longer have access to any of our web, email, cloud storage, VPN, or other servers. Ask yourself, do you want hosting services from a company whose IP addresses are being blocked for abuse?

Dangerous!!!!!!!!
After I reviewed the Vultr block of my account a few days ago, today I received an email from Vultr noticing that my email in Vultr account is changed and requires clicking link to confirm.... I don't click the link. I doubt about it and lock my credit card immediately. then 5 minutes later, the bank noticed that the transaction is canceled due to over my balance. oh my god, Vultr is not only blocking my account but although leaking my đata.

Can not cancel the payment, and no reply from customer service

vult.com take my money and lock my account
and he not refund my balance

Charging me unexpected undisclosed costs for Plesk. Saying that the costs are "influenced by decisions from our upstream providers". However, this is mid agreement. It's a scam...

Also, any offer they give you just disappears after a short time. I had $300 in credit but they were gone after a month. Also, bad layout, confusing names (how's your German?) and bad tech support.

They have options to buy but the options doesn't say what it contains it's like buying a mystery gift aka gambling with your money

Very expensive servers, bad customer service. Has bad servers that Are poorly configured. Cant even run pterodactyl panel (many other hosts can)

If they are not happy, they will disable your account without any reason. They do not let you backup your data, so please consider. I lost all my data and begged them to reopen it, but they refused because they reported me as violating the rules while I have not used the server they reported me as violating.

They take your money--any amount--successfully, and then say "we couldn't automatically verify your account". I've never paid for ANYTHING and had it withheld!

Mostly use cloud compute instances, uptime is excellent and they have a large variety of locations to choose from. Been a customer for years without any major issues. Prices are hard to beat.

Don't waste your time on Vultr; the service is immature and leads to a bad experience. The support team is poor and response times are delayed. You will end up regretting trying Vultr.

I added my card to my Vultr account and recharged it with some amount. The system said it couldn't verify automatically and that manual verification could take up to 24 hours. Four days have passed, and I can't log into my account. It keeps saying my password or username is invalid. I am damn sure I input the correct credentials. I also tried the "forgot password" option, but it says a reset link has been sent to my email, which never arrived in my inbox. I've tried several times on different time & days, but no success.

I emailed them & ticket is created, a long time have been passed already but no one is replying to solve the problem. Seriously, it's a poor experience. I do not recommend using Vultr for production deployment. If any problem occurs, no one is likely to help you

I want my money back, but no ways to get it back.