VTS Web Services Reviews 

169
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I can't recommend enough for their excellent service. I always get quick response from Mark on any technical support, from installation of PHP libraries to advice on technical issues. Mark is so frien... See more

Rated 5 out of 5 stars

VTS Design was recommended to us by a friend, we are abit computer illiterate but had a couple of ideas of what we wanted on our webiste. Mark and Rebecca were brilliant, they ran through various thi... See more

Rated 5 out of 5 stars

We have been using VTS Design for some years, they host our website and emails. I would highly reccomend their services, since we have moved over to VTS the service has been virtually trouble free and... See more

Rated 5 out of 5 stars

No job is too small - or too large! Extremely helpful in finding solutions to our many problem, and such a fast turnaround for solutions - other companies made us wait months for similar projects.... See more

Company details

  1. Website Designer
  2. also in
  3. e-Commerce Solution Provider
  4. Email Service Provider
  5. SEO Service
  6. Software Company
  7. Web Hosting Company

About VTS Web Services

Information provided by various external sources

Based in the North Yorkshire town of Malton, near York, we have been providing hosting and design solutions to companies, charities and non profit organisations across the UK and Ireland for over a decade


Contact info

4.9

Excellent

TrustScore 5 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(169)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wordpress Website Hosting

Managing your own Wordpress website can always come with some difficulties aside from the design side of things
Whenever I have problems with my site I know the team are only a phone call away and can advise me how to fix the problem or fix it themselves.

10 March 2020
Unprompted review
Rated 5 out of 5 stars

I have all of my sites hosted with VTS…

I have all of my sites hosted with VTS and the support I receive is second to none (I have used several hosts before). Mark will even sometimes answer urgent emails at night times and on Sundays. Problems that are often caused by my own inexperience are always quickly resolved by the VTS team. They also built a site for me using OpenCart which looks great and performs flawlessly. Thanks Guys!

9 November 2019
Unprompted review
Rated 5 out of 5 stars

Bespoke, personal website building

I have worked with VTS for the past few years - mainly through their work for the organisation I worked for. When I started up my own business - Number 6 - a B&B in Whitby - they were my first choice to build my website.

I was impressed with the time VTS took to understand what I was aiming to achieve - how I wanted the website to look and feel, and then the speed and efficiency with which they delivered. I know that my website was a small project for them, but they never gave less than their full attention and expertise. I mainly worked with Jonathan and Brad and was impressed with the good humour, politeness and professionalism and with with which they responded to my emails and calls. I got the website I hoped for, on time and on budget and couldn't be more pleased. I wouldn't hesitate to recommend VTS to businesses large or small. Great service at a competitive price.

12 August 2019
Unprompted review
Rated 5 out of 5 stars

In all my years of dealing with Website…

In all my years of dealing with Website companies none have been as efficient, professional, helpful and even to go the extra mile to make sure that I was happy with the new Website that they created for me.
You can call any time and they are always there with telephone support and will do whatever you ask of them.
I would recommend them to any Company and will definitely use them again for any Hosting or Website work that may be needed.
In summary the best Company I have had the pleasure of working with, highly recommended !

11 July 2019
Unprompted review
Rated 5 out of 5 stars

VTS earn their stripes with pride.

Mark, Lewis and team are absolutely great.

Finding a company to design you a website is easy. Its why for the first whole year I didn't feel the need to write a review, because that would be naive of me to give 5 stars for something I paid for!

This 5 star review is for the AFTER CARE. A whole year, of changes, of trying new things out, of additions and revisions later and without so much as a sigh, moan or groan (or any mention of more money!!) VTS have earned their five stars wholeheartedly. They are quick to respond to requests and are always available to go the extra mile. I am very pleased that I chose VTS to not only design by site, but for hosting and taking care of all the nitty gritty things that I myself couldn't do.

Thanks VTS, for being so great!

4 July 2019
Unprompted review
Rated 5 out of 5 stars

What an experience with vts hosting…

What an experience with vts hosting from start to finish. I enquired about their hosting on a Saturday with a prompt email back from Mark to say he will give me a call on Monday to explain the options. It was a pleasant conversation with no up selling at all. After the call, he said he will look at my site and see what the best option was for me and he would call me back. Mark called back within an hour to give me my options which he advised the lower package or middle package, what honest not to sell me the dearest, just what was right for my needs.

The next step was migrating me website which Brad completed on the same day. Communication was excellent, straight to the point and this was completed within the hour. Even a follow up to check everything was right and working correctly.

On the Saturday Mark sent a message to make sure i was satisfied that my site was working ok and that i was happy with the service. That has never happened before to me from a hosting company without an automated email, it was the personal touch what made the difference.

My conclusion, if you are looking for a host who gives a genuine response not from a script VTS hosting is for you.

Many thanks to Mark and Brad.

28 May 2019
Unprompted review
Rated 5 out of 5 stars

A really excellent company

A really excellent company. Responsive, quick and they always seem to 'go the extra mile' to be helpful. Plus, they are endlessly patient with technophobes ..like me!! i cannot praise them enough for their professionalism and yet their ability to keep the human touch despite being an IT company. Highly recommended.

4 May 2019
Unprompted review
Rated 5 out of 5 stars

Superb service

I used VTS for a range of large and small websites. They are fast, efficient and superb value for money. I highly recommend them.

23 April 2019
Unprompted review
Rated 5 out of 5 stars

Top quality web hosting

These guys are great and know what they're talking about when it comes to hosting websites. They are always on the other end of the phone, if you need them and they're always happy to help. Really lovely people doing a really great job. Thank-you.

1 April 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Hosting & Design team

An experienced team that are always able to answer whatever question I throw at them. The support team are always quick to reply to emails and are able to explain things in very clear detail when talking on the phone. I don't imagine I will ever need to go to another web hosting company again

29 March 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Really great experience developing my website with VTS Web Services. They are vey accommodating - nothing is too much trouble, its important to them to get your website just as you want it to be. They keep you updated every step of the way. They are courteous, creative and patient. Great value for money - I would highly recommend them.

26 March 2019
Unprompted review
Rated 5 out of 5 stars

VTS delivers outstanding service

My husband and I run a non-profit making community youth theatre & in August 2018 we decided to transfer our newly developed website to VTS design from Heart. I have to say the service we have received from VTS has been outstanding, from the initial discussions of our requirements, to the ongoing maintenance & solutions to my problems. The one thing that sets this company apart from the rest though, is their superb customer service. Nothing is too much trouble, they respond speedily to queries and are extremely friendly, helpful and professional at all times. Having only a limited IT knowledge, I have been so grateful for their assistance and advice and I would have no hesitation in recommending VTS to any other individual or company, as their team and service are equally outstanding.
Sarah Wilkinson
Spotlight Productions

4 December 2018
Unprompted review
Rated 5 out of 5 stars

Really helpful people

Really helpful people, they really understood the brief and came up with several new ideas I hadn't thought of myself.

It's been a pleasure to work with them and I can't recommend them enough.

8 November 2018
Unprompted review
Rated 5 out of 5 stars

I would highly recommend VTS

I would highly recommend VTS, especially to anyone who wants a British, honest, reliable and inventive service. Mark, Jonathon and the team were extremely helpful and have produced a website I was so impressed with that I have moved my hosting to them too. I had bad experiences in the past with Go Daddy and then Vidahost after they were taken over by Go daddy and moved out of the country. If you want an honest, competitively priced and most of all attentive service pick VTS.

28 February 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look