VSM pharmacy Reviews 

635
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, reviewers overwhelmingly had a great experience with this company. People repeatedly emphasize that the staff are exceptionally friendly, attentive, and welcoming during every single visit. Visitors note that scheduling appointments online or over the phone is remarkably easy, and medical services are delivered promptly without long waiting times. Though some customers returned for subsequent medical procedures, reviewers strongly highlighted the swift and professional care provided by the team. Reviewers appreciate the thorough explanations given during treatments, which effectively put nervous individuals completely at ease throughout the entire process. Consumers consistently express high satisfaction with the overall results and state they would happily return for any future healthcare needs.

What people talk about most

Service

Users describe positive interactions with service, highlighting the friendly and professional staff who make... See more

Staff

Consumers find staff to be exceptionally helpful and knowledgeable, frequently highlighting prompt and... See more

Booking process

Reviewers express great satisfaction with the booking process, frequently highlighting how easy and efficient... See more

User experience

Customers shared positive experiences regarding user experience, highlighting friendly staff and informative... See more

Customer service

Reviewers highlight high satisfaction regarding customer service, frequently praising professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited today for an ear micro-suctioning procedure after suffering various ear problems. Jirina fully explained how the procedure would be done & what to expect. The results after were amazing & alth... See more

Rated 5 out of 5 stars

This was my first experience using VSM pharmacy Frimley Road. I had an appointment at 0930 for a vaccination. The pharmacy was already busy but I was greeted warmly. In short the staff were friendly a... See more

Rated 5 out of 5 stars

Thank you so much to VSM Pharmacy, Jarina, and the entire staff for the excellent service. I truly appreciate the care and professionalism shown during my visit. I’ve been a customer for many... See more

Rated 5 out of 5 stars

Went for an appointment for ear wax removal which required a follow-up appointment. Both ladies I saw were very friendly and professional. Only a small pharmacy, but a good experience. Would certainly... See more


Company details

  1. Pharmacy

Written by the company

VSM pharmacy is a local pharmacy in Camberley, Surrey. Our dedicated team is committed to delivering outstanding services to the community.


Contact info

4.9

Excellent

TrustScore 5 out of 5

635 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(635)

166 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would definitely recommend.

Jurina was happy to explain everything I needed to know and was great to deal with. Both appointments so far have been very positive.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Very easy to book. Lovely staff and pharmacist. Didn’t feel the injection at all. The pharmacist then helped me with further medication for travel sickness and altitude sickness. I’m so grateful for her help and advice. Will definitely use them every time as they were just so lovely. I really am not the greatest with injections so having a calm lovely pharmacist really helped. Thank you

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Nicky is amazing

Nicky is amazing, I went in for a Chryotherapy consultation and I was able to have the procedure there and then. Within 15 seconds it was all done.
Nicky put my mind at ease and made me feel very comfortable considering, I was a nervous wreck.
Thanks Nicky, your amazing!!

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Great service , quick and easy process to book and go through the procedure, which was bothquick and pretty painless ⭐️⭐️⭐️⭐️⭐️

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Easy to book, no delay in appointment, very knowledgeable and reassuring. Excellent treatment, no follow up needed although one was offered. Highly recommended.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased

Very pleased. Thanks for fitting me in early - a very professional & friendly service from Jirina.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Very professional and friendly service…

Very professional and friendly service from all the staff. Been very helpful with my prescriptions and with recommending other over the counter medication for years. Recently helped support my weight loss journey with a monthly weight loss clinic.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Patient staff

I went for my travel vaccines. The staff were really patient with me and explained what vaccinations I would need and why. I felt really listened to and confident in my care. I have ASD and a fear of needles and injections so this is something that makes me really panicky and the staff were amazing.

6 May 2026
Unprompted review

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