VSL# UK Reviews 

704
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the VSL#3 product, finding it highly effective for various gut health issues, leading to significant improvements in well-being for both people and pets, often considering its quality superior to other options. Reviewers also frequently highlight the company's efficient service, commending quick delivery and well-packaged orders, especially for cold storage items. However, some customers noted delivery issues, including parcels arriving late, not at all, or left in unsuitable conditions like sun or rain. Several reviewers also expressed concern about the cold chain not being maintained for refrigerated products, with items arriving warm or without sufficient ice packs.

What people talk about most

Product

People report positive experiences with the product, with many finding it effective for improving gut health... See more

Delivery service

Customers generally report positive experiences with delivery service, often highlighting quick and efficient... See more

Quality

Reviewers highlight positive aspects of quality, with many describing the product as amazing and the best on... See more

Service

Reviewers mention positive feedback about service, often highlighting fast, efficient, and excellent service... See more

Order

Consumers find the ordering process to be positive, with many highlighting the ease of placing an order... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had been giving VSL#3 to my epileptic dog after a recommendation from his neurologist. He is on many drugs but still had multiple seizures every week and terrible stools. After a gut test confirm... See more

Rated 5 out of 5 stars

Everyone suffers with digestive problems sometimes when eating different food on holidays abroad or even in certain restaurants here. A daily capsule of VSL3 stops any problems and is so easy to take... See more

Rated 5 out of 5 stars

Always delivered on quick & on time. Had IBS for over 30 years. Tried other premium probiotics but didn't help. Using VSL & reduced my cheese consumption (excessive!) and now I rarely have any issues.... See more

Rated 5 out of 5 stars

My GP suggested I try VSL #3 following a bout of ischemic colitis 18months ago. I have been using it for 4 months now and will stay using it. It has greatly improved my food intolerance issues. Not cu... See more


Company details

  1. Vitamin and Supplements Store

About VSL# UK

Written by the company

VSL# UK Specialises in high-quality, evidence-based probiotics trusted by healthcare professionals. VSL# Supplements deliver high-concentration's of diverse bacteria to where they're needed most - YOUR gut!

The VSL# range currently comprises of: VSL#3, one of the world's most concentrated and well-researched multi-strain probiotics, and VSL# Fibre. A synbiotic combination of live bacteria and fibre, designed to help restore a healthy bowel and facilitate intestinal transit, providing relief from constipation.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

704 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 7% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(704)

163 reviews in the last 12 months

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Rated 3 out of 5 stars

VSL#3

I have only just received the product so it is too early to say how good it is. In relation to to my original order it did not arrive on time. I tried contacting the company through their website contact form twice but never received a reply. I then contacted the company via a direct email address and they reissued the order.

31 May 2025
Rated 5 out of 5 stars

Got the capsules on clinical advice.

Got the capsules on the suggestion of a clinician.The process of ordering it was easy enough.The delivery was fairly prompt.I have just started to take the tablets , its very early to come to firm conclusions yet, though I feel better for taking them.

29 May 2025

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