VSAVI Reviews 304

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I have used several different cbd sellers and I find VSAVI the best, you get the right product and you get a good price too, in the past I have spent around £20 more per bottle on the same oil with ot... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Vsavi! Ordered my goods at 12-53pm Tuesday with normal free delivery, got email at 14-13pm saying goods were dispatched and they were delivered this morning Wednesday at 10-45am!... See more

Company replied

Rated 5 out of 5 stars

I wanted to find a 'healthier' option than using disposable vape. The liquids that Vsavi sell appealed to me as the ingredients are natural and I can choose the nicotine level I want. I had no idea wh... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and excellent product, I would never shop anywhere else. Talk about personal service! Last time I ordered I forgot to specify 1.8, it defaults to 0, I was emailed to ask if that corr... See more

Company replied

Company details

  1. Vitamin and Supplements Store
  2. Electronic Cigarette Store
  3. Vaporizer Store

Written by the company

Created for you and your wellbeing, VSAVI brings to the UK the best quality CBD products and a friendly, knowledgeable service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

304 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

No item

Order confirmed on 27/08/22 with 48hrs delivery. It is 02/09/22 and no item arrived. Royal Mail has no information about item.

27 August 2022
VSAVI logo

Reply from VSAVI

Thanks for taking the time to write your review...Your order was placed on Sunday 27th...we will contact you regarding your parcel.

Rated 5 out of 5 stars

always a good service and new things to…

always a good service and new things to try, i really enjoyed the new cbd disposable vapes will definatley be buying more

1 June 2022
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Reply from VSAVI

Hi Susan thanks for taking the time to write your review. We are glad that you like our product and service provided.

Rated 5 out of 5 stars

Absolutely Brill

Must admit after searching for a few weeks and reading countless reviews on CBD Vapes I went for the VSAVI one. I'm delighted with it. One of the best, if not THE best, vapes I've ever had.
I'd recommend this to anyone looking to buy one

12 May 2022
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Reply from VSAVI

Hi Matt thanks for taking the time to write your review we are glad you are happy with the products we very much appreciate your comments.

Rated 5 out of 5 stars

Amazing service from Vsavi

Amazing service from Vsavi! Ordered my goods at 12-53pm Tuesday with normal free delivery, got email at 14-13pm saying goods were dispatched and they were delivered this morning Wednesday at 10-45am! Very Impressed! Been buying from Vsavi for a good few years now, products are good and reasonably priced and as you see the delivery service is impeccable 👌 Would highly recommend this company.

11 May 2022
Unprompted review
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Reply from VSAVI

Hi Kim thanks for taking the time to write your review. We are glad you are happy with the service we provide. Your comments are very much appreciated.

Rated 3 out of 5 stars

Product seems good

Product seems good, I asked for the 3rd party testing they claim to have benn they never replied

18 April 2022
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Reply from VSAVI

Hi Thanks for taking the time to write your review. Customer service will be happy to answer any query you have.

Rated 5 out of 5 stars

Great product

Great product, attractively priced. Very quick delivery will be using again.

15 March 2022
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Reply from VSAVI

Hi Leanne
Thanks for taking the time to write your review. We are glad you are happy with our products and service provided.

Rated 5 out of 5 stars

Love this company

Love this company. There products are outstanding and always arrive on time

3 March 2022
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Reply from VSAVI

Hi Thanks for taking the time to write your review. We are please that you are happy with the service we provide. Your comments are very much appreciated.

Rated 1 out of 5 stars

False advertising on their site.

False advertising on their site.

I purchased the green mood cartridge and in the description, there is a link to a vape that is recommended:
For use with batteries with a standard 510 thread like the XEO Clearomizer Kit, these versatile disposable cartridges are perfect for vaping CBD oil on the go.

I bought the vape that the link directs the user to.
The vape does not work with this cartridge.

I then went on to contact cust services and the responses had no empathy and were very short.
I was told to return any unopened items however, If I have bought on VSAVI recomendation I opened the items to test.

I then asked if one of their products on their site works with the Green Mood Cartridge:
Does the below work with the green mood cartridges See attached

Vsavi reply: Hi No it does not.

I then ask in another email: Which one on your website does then?
Vsavi reply:
We doo not have any product in stock at the moment.

I find it shocking that I am having to drive the convesration in asking what product in would work with - I would have thought VSAVI would want to have recurring customers and help/suggest products that will work.

I am genuinely baffled at the responses from VSAVI and very disappointed with their customer services replies, lack of empathy, and lack of suggestions for products that would work with the green mood cartridges even after their false advertinsing.

21 February 2022
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Reply from VSAVI

Thanks for taking the time to write the review. We are sorry you were not happy with the response for customer service. The product you were referring to was not compatible with the product you were asking about however we did inform you that the product could be use with batteries with standard 510 thread.

Rated 1 out of 5 stars

I spent close to £100 on the…

I spent close to £100 on the e-cigarette and numerous e-liquids and to be brutally honest there was no real flavour to any of the products! Just a mild hint of flavour. I also bought 4 different heads so there was no chance of the one being faulty. I will see how their customer service handles my complaint as this product does not match the description.

17 February 2022
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Reply from VSAVI

Hi Philip
Thanks for taking the time to write your review. Customer service will be happy to deal with your complaint when they receive it.

Rated 4 out of 5 stars

tried to buy it on line said it was…

tried to buy it on line said it was unsafe ,so rang up to buy over phone they said no record of buying on line ,so canceled phone order and on line order arrived.

16 February 2022
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Reply from VSAVI

Hi Geoff

Thank you for taking the time to write your review.

Rated 5 out of 5 stars

This is the first time I have tried CBD…

This is the first time I have tried CBD and found that it does help with relaxation. VSAVI have been great in fulfilling my order even though their original carrier could not find my address.

15 February 2022
VSAVI logo

Reply from VSAVI

Hi Thanks for taking the time to write your review it is very much appreciated.

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